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SLF24 is a UK online furniture store selling made-to-order sofas, sofa beds, armchairs and bed frames in velvet, fabric and leather, built in its own European factory.
No live codes or offers from SLF24 right now — here's what to know before you shop.
| Standard Delivery | Free to most UK postcodes; made to order, 2 to 4 weeks from ordering. Listed Scottish postcode areas: £19 to £59 surcharge per item, 3 to 5 weeks. No delivery to the Channel Islands, Isle of Man, Isle of Wight, Isles of Scilly, Shetland or some Highlands and Islands postcodes. Northern Ireland and Ireland are served by SLF24's Irish store. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Cancel free within 48 hours of ordering (later: £35 to £99 per item). Cancel within 14 days of delivery; furniture unused, unassembled, in original packaging, with a £49, £99 or £149 per-item returns charge deducted. Mattresses only if sealed. Faulty or wrong items: no charge; report damage within 24 hours with photos. 12-month warranty. Refund in about 5 to 7 working days. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
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SLF24 is an online furniture shop at slf24.co.uk that builds sofas, sofa beds, armchairs and beds to order for UK homes. It is run by Smart Line Furniture Ltd, an English company incorporated in April 2010 (Companies House 07226182), and its about page says every upholstered piece is handmade in the firm's own factory in Europe.
Each model is offered in any of its listed colours and fabrics, which is why pieces are built after purchase rather than sent from stock. Some products can be previewed in a room through an augmented-reality viewer on Android and iPhone, and PayPal and Klarna pay-later plans can spread the cost over up to four months. Separate SLF24 stores serve Ireland and Northern Ireland, Germany, France and Poland.
According to SLF24's delivery page, delivery is free to most of the UK and orders arrive 2 to 3 weeks after ordering, although its about page quotes 3 to 4 weeks. Listed Scottish postcode areas, including Aberdeen, Dundee, Glasgow and Inverness, carry a surcharge of £19 to £59 per item and take 3 to 5 weeks. There is no delivery to the Channel Islands, Isle of Man, Isle of Wight, Isles of Scilly, Shetland or parts of the Highlands and Islands, and Northern Ireland orders go through the Irish store. Customers hear from the delivery team 1 to 3 days before the date, and items of up to 70kg are carried as high as a second floor where access allows.
An order can be cancelled within 48 hours for a full refund; after that a late cancellation charge of £35 to £99 per item applies. Once goods arrive there are 14 days to cancel, and furniture must come back unused, unassembled and in its original packaging, with a returns charge of £49, £99 or £149 per item, set by its price, taken from the refund. Mattresses are only accepted back in their sealed packaging. Faulty or wrong items carry no returns charge, transit damage must be reported within 24 hours with photos, and the furniture has a 12-month warranty. Refunds reach the original payment method in around 5 to 7 working days.
Free to most UK postcodes; made to order, 2 to 4 weeks from ordering. Listed Scottish postcode areas: £19 to £59 surcharge per item, 3 to 5 weeks. No delivery to the Channel Islands, Isle of Man, Isle of Wight, Isles of Scilly, Shetland or some Highlands and Islands postcodes. Northern Ireland and Ireland are served by SLF24's Irish store.
Returns Policy
Cancel free within 48 hours of ordering (later: £35 to £99 per item). Cancel within 14 days of delivery; furniture unused, unassembled, in original packaging, with a £49, £99 or £149 per-item returns charge deducted. Mattresses only if sealed. Faulty or wrong items: no charge; report damage within 24 hours with photos. 12-month warranty. Refund in about 5 to 7 working days.
Delivery is free to most UK postcodes and takes 2 to 4 weeks from ordering, because every piece is made to order. Listed Scottish postcode areas pay a surcharge of £19 to £59 per item and wait 3 to 5 weeks.
SLF24 allows 14 days from delivery to cancel. Furniture must be unused, unassembled and in its original packaging, and a returns charge of £49, £99 or £149 per item, depending on the item's price, is deducted from the refund.
Yes, free of charge within 48 hours of ordering. After 48 hours SLF24 charges £35, £75 or £99 per item, depending on its price, and a cancellation is processed only once it has been sent by email.
Not from its UK store. SLF24 sends Northern Ireland and Republic of Ireland customers to its separate Irish store, and the UK store does not deliver to the Channel Islands, Isle of Man, Isle of Wight, Isles of Scilly or Shetland.
SLF24 is run by Smart Line Furniture Ltd, an English private company incorporated on 16 April 2010 (Companies House 07226182). The company says its upholstered furniture is handmade in its own factory in Europe.
Damage should be reported at delivery, or within 24 hours, through SLF24's online claim form with photos and the order number. Faulty or wrong items go back with no returns charge, and the furniture carries a 12-month warranty.
SLF24's customer service phone number is 01905 959 021, shown on its about and contact pages. The site also has a contact page for written enquiries and a separate route for trade and contract furniture enquiries.
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Customer Service
01905 959 021