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Extreme Comfort is a West Yorkshire mattress maker selling pocket sprung, open coil, memory foam and hybrid mattresses, children's mattresses and bed frames.
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Get free delivery on orders over £49 at Extreme Comfort.
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| Standard Delivery | Mainland UK free over £49 (orders under £49 £4.99), 2 days; Scotland 1 extra day; Scottish Grampian and Highlands 3 to 5 days. Flat mattress £36 (£48 to a room of choice). Divan or ottoman bed with headboard or mattress £48 mainland, £60 Scotland and Wales. DPD or DHL text a two-hour slot on the day; Saturday delivery possible. No old mattress removal. |
| Free Delivery | Orders over £49 |
| Click & Collect | Not available |
| Returns Policy | Request a return within 30 days of receipt by emailing info@extreme-comfort.co.uk; unrequested returns are refused. Items must be unused and in original packaging. A returns label is sent once approved, and refunds go to the original payment method within 10 business days. Report defective, damaged or wrong items on arrival. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Founded | 2011 |
| Headquarters | Ossett, West Yorkshire |
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Extreme Comfort is a mattress manufacturer and online shop in Ossett, West Yorkshire, founded by Tim Hargreave in 2011. The company behind it, Extreme Comfort (UK) Limited (Companies House 05383377), took its current name that year, and the About page says more than 100 staff build every mattress in-house at the Yorkshire plant, with output above 300,000 mattresses a year.
The range is sorted by size, from a 75 x 175 cm shorty and a small single through to king and super king, with European sizes too, and by five firmness grades running from plush through medium to firm. The shop describes its mattresses as made fresh to order.
Mainland UK delivery is free on orders over £49 and takes two days, with one extra day for Scotland, while orders under £49 cost £4.99. Separate rates apply to mattresses delivered flat (£36, or £48 with delivery to a chosen room) and to divan or ottoman beds sent with a headboard or mattress (£48 on the mainland, £60 for Scotland and Wales). Addresses in the Scottish Grampian and Highland areas are on a 3 to 5 day service. DPD and DHL text a two-hour slot on the morning of delivery, Saturday drops are possible, and old mattresses are not taken away.
A return has to be requested within 30 days of receiving the item by emailing info@extreme-comfort.co.uk, and goods sent back without that approval are refused. Items need to be unused and in their original packaging. Once a return is accepted, Extreme Comfort issues a returns label, and the refund reaches the original payment method within 10 business days. Defective, damaged or wrong items should be reported as soon as they arrive.
The customer service line is 01924 600681.
Extreme Comfort was founded in 2011 and is headquartered in Ossett, West Yorkshire.
Mainland UK free over £49 (orders under £49 £4.99), 2 days; Scotland 1 extra day; Scottish Grampian and Highlands 3 to 5 days. Flat mattress £36 (£48 to a room of choice). Divan or ottoman bed with headboard or mattress £48 mainland, £60 Scotland and Wales. DPD or DHL text a two-hour slot on the day; Saturday delivery possible. No old mattress removal.
Returns Policy
Request a return within 30 days of receipt by emailing info@extreme-comfort.co.uk; unrequested returns are refused. Items must be unused and in original packaging. A returns label is sent once approved, and refunds go to the original payment method within 10 business days. Report defective, damaged or wrong items on arrival.
Founded
2011
Headquarters
Ossett, West Yorkshire
Delivery to mainland UK is free on orders over £49 and orders under £49 cost £4.99. Mattresses delivered flat cost £36, or £48 with room-of-choice delivery. DPD and DHL deliver within two days on the mainland.
Scotland gets one extra day on top of the two-day mainland service. Addresses in the Scottish Grampian and Highland areas are on a 3 to 5 day service, and divan or ottoman bed delivery to Scotland costs £60.
Extreme Comfort allows 30 days from receipt to request a return by email. Items must be unused and in their original packaging, and approved returns are refunded to the original payment method within 10 business days.
No. Extreme Comfort's shipping policy says the couriers it uses mean old mattress removal cannot be offered, so getting rid of the old mattress is left to the buyer.
Tim Hargreave founded Extreme Comfort in 2011, and it trades as Extreme Comfort (UK) Limited, company 05383377, from Royds Mill in Ossett, West Yorkshire. The About page says every mattress is made in-house at its Yorkshire plant.
Extreme Comfort sells UK sizes from a 75 x 175 cm shorty up to super king, plus European sizes. In between come a 75 x 190 cm small single, single, small double, double and king, and firmness grades run from plush to firm.
Extreme Comfort's customer service phone number is 01924 600681, and emails go to info@extreme-comfort.co.uk. The same email address is used to start a return, which must be approved before anything is sent back.
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Customer Service
01924 600681Customer Service Email
info@extreme-comfort.co.uk