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Grosvenor Furniture is a Cheshire furniture retailer selling French-style upholstered beds, oak and painted bedroom ranges, dining tables, chairs and bar stools online.
No live codes or offers from Grosvenor Furnitureright now — here's what to know before you shop.
Grosvenor Furniture offers price matching. If you find a product cheaper elsewhere, they may match the price.
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| Standard Delivery | Standard delivery free to mainland England; Wales and selected Scottish areas also served (some Highland postcodes surcharged). 1-man DPD: small items 1-2 business days after dispatch, 3+ boxes within 7 days. 2-man room-of-choice: 7-14 business days (up to 21 in busy periods). Express 2-man £35-£45. Failed delivery £89. No delivery to Northern Ireland, the islands or abroad. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Notify within 14 days of receipt; goods unused and in original packaging. Refund minus a collection fee: 1-man DPD £29 (1 box), £49 (2), £89 (3+); 2-man £89-£99. Report damaged or wrong items within 48 hours. Seconds and clearance items not returnable unless faulty. Refund after inspection, up to 5 working days to show. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Debit card, Credit card, American Express, PayPal, PayPal Credit, Bank transfer, V12 Finance |
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Grosvenor Furniture is an online furniture retailer trading from Unit 5, Organsdale Farm, near Kelsall in Cheshire. Its About page says Simon Latham founded the business in 2003 as Grosvenor Beds, drawing on a family background of more than 40 years in the furniture trade, and that it was renamed Grosvenor Furniture in 2018 once the range grew beyond bedrooms.
According to the retailer, its French oak upholstered beds and its oak and reclaimed elm furniture are FSC-certified and sourced from Ningbo in China, while its solid oak pieces use timber imported from North America. Fabric swatches are posted free so colours can be checked at home first.
Standard delivery costs nothing to mainland England, and Wales and parts of Scotland are also covered, with surcharges for some Highland postcodes. Small items travel by one-man DPD and normally arrive 1 to 2 business days after dispatch, while larger furniture comes with a two-man team to the room of choice within 7 to 14 business days. Express two-man delivery costs £35 to £45, and a missed delivery slot incurs an £89 redelivery charge. There is no delivery to Northern Ireland, the islands or addresses abroad.
Returns have to be notified within 14 days of delivery, with the goods unused and in their original packaging. The refund is reduced by a collection fee that starts at £29 for a single DPD box and rises to £89 to £99 for two-man collections. Damage or wrong items must be reported within 48 hours, and seconds and clearance pieces cannot be returned unless faulty.
A price-match promise covers identical new items found cheaper elsewhere at standard price, with proof of the price and payment by debit card, bank transfer or cheque. The CLEARANCE section lists seconds and other pieces at reduced prices, and V12 Finance and PayPal Credit can spread the cost of larger orders.
Standard delivery free to mainland England; Wales and selected Scottish areas also served (some Highland postcodes surcharged). 1-man DPD: small items 1-2 business days after dispatch, 3+ boxes within 7 days. 2-man room-of-choice: 7-14 business days (up to 21 in busy periods). Express 2-man £35-£45. Failed delivery £89. No delivery to Northern Ireland, the islands or abroad.
Returns Policy
Notify within 14 days of receipt; goods unused and in original packaging. Refund minus a collection fee: 1-man DPD £29 (1 box), £49 (2), £89 (3+); 2-man £89-£99. Report damaged or wrong items within 48 hours. Seconds and clearance items not returnable unless faulty. Refund after inspection, up to 5 working days to show.
Grosvenor Furniture says its French oak upholstered beds and oak and reclaimed elm furniture are FSC-certified (About page).
Standard delivery is free to mainland England, and Wales and parts of Scotland are also served, with surcharges on some Highland postcodes. Express two-man delivery to a room of choice costs £35 to £45, and a missed delivery slot is charged at £89.
Small items sent by DPD normally arrive 1 to 2 business days after dispatch, and orders of three or more boxes within 7 days. Two-man furniture deliveries take 7 to 14 business days, stretching to 21 days in busy periods.
Returns must be notified within 14 days of receiving the goods, unused and in original packaging. The refund is reduced by a collection fee, from £29 for one DPD box up to £99 for a large pallet, and seconds or clearance items are not returnable unless faulty.
Yes. Its About page promises to match a lower price elsewhere when the item is identical, new, at standard price and VAT-inclusive, with proof of that price, and the order is paid by debit card, bank transfer or cheque.
Grosvenor Furniture Ltd trades from Unit 5, Organsdale Farm, Kelsall, near Tarporley in Cheshire. Its About page says Simon Latham founded the business in 2003 as Grosvenor Beds, and it became Grosvenor Furniture in 2018.
Yes. The retailer posts free fabric swatches so shoppers can check the colour and texture of upholstered beds and chairs before ordering, and it asks repeat buyers to get in touch first because fabric batches can differ in shade.
No. Grosvenor Furniture does not deliver to Northern Ireland, the Isle of Man, the Isle of Wight, the Scottish islands, the Channel Islands or overseas, though it will deliver to a mainland Great Britain freight forwarder that the customer arranges.
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Customer Service
01829 751562Customer Service Email
sales@grosvenorfurniture.comCustomer Service Hours
Mon-Fri 9am-5pm