ProCook chief financial officer to step down
ProCook chief financial officer Dan Walden is leaving the business after spending five years in the role.
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ProCook Ltd is a leading UK kitchenware specialist, offering high-quality cookware, knives, bakeware, and small appliances designed to elevate every home cooking experience.
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Shop at ProCookEstablished in 1996, ProCook has grown from a small, family-run business into one of the UK's leading kitchenware retailers. Headquartered in Gloucester, this British brand is built on the philosophy of offering exceptional quality kitchen products directly to the consumer, cutting out middlemen costs. This approach ensures that customers receive premium cookware, bakeware, and kitchen accessories at outstanding value. With a commitment to innovation and customer satisfaction, ProCook has become a trusted name for home cooks and professional chefs across the nation, boasting over 75 physical stores in addition to its robust online presence.
At the heart of ProCook's offering is its extensive range of cookware. From durable stainless steel pan sets to versatile non-stick frying pans and robust cast iron casseroles, there’s a solution for every cooking style. Explore induction-compatible pots and pans, woks, griddle pans, and specialist items designed for specific culinary tasks. Each piece is engineered for optimal heat distribution and longevity, making cooking a pleasure.
A chef is only as good as their tools, and ProCook provides an impressive selection of kitchen knives, including chef's knives, utility knives, and carving sets, all crafted for superior sharpness and balance. Complement your knife collection with a wide array of kitchen tools and gadgets, from spatulas and whisks to peelers and graters, ensuring you have the right implement for every recipe.
For baking enthusiasts, ProCook offers a comprehensive range of bakeware, including cake tins, roasting trays, muffin moulds, and bread pans. Beyond cooking and baking, elevate your dining experience with ProCook’s elegant dinnerware, glassware, and cutlery sets, perfect for both everyday use and entertaining guests. Find everything you need to create a beautifully set table.
ProCook is dedicated to providing an excellent customer experience. Benefit from their knowledgeable customer service team, available to assist with product queries and after-sales support. Take advantage of exclusive savings with a 10% student discount through Student Beans, and a similar discount for NHS, teachers, carers, and charity workers via Blue Light Card and other verification partners. Plus, their "Refer a Friend" programme rewards both you and your friends with discounts and gift cards, making it even more rewarding to shop for quality kitchen essentials.
ProCook was founded in 1996 and is headquartered in Gloucester, UK. It is part of ProCook Group Plc, with 50+ UK stores locations.
Student Discount
ProCook offers a 10% student discount through UNiDAYS. Simply verify your student status to receive a unique discount code for your purchases.
NHS Discount
NHS and healthcare workers can enjoy a 10% discount at ProCook via the Blue Light Card scheme. Verify your eligibility to access exclusive savings on quality kitchenware.
Military / Blue Light Discount
Members of the Armed Forces can receive a 10% discount at ProCook through the Blue Light Card programme. Present your valid Blue Light Card to redeem this offer.
Gift Cards Available
Loyalty Programme
ProCook Club
Join the ProCook Club to unlock exclusive benefits, including special member-only discounts, early access to sales, and exciting promotions. It's free to join and designed to reward loyal customers with even better value on their extensive range of kitchen and dining essentials.
ProCook offers reliable delivery services across the UK. Enjoy free standard delivery on all orders over £50. For orders below this threshold, a nominal delivery charge applies. Express delivery options are also available for those needing their kitchen essentials sooner. You can track your order online, and full details on delivery times and costs are provided during the checkout process.
Returns Policy
ProCook provides a straightforward 30-day returns policy, allowing you to return items for a refund or exchange if you're not completely satisfied. Products must be returned in their original condition, unused, and with all packaging intact. This policy ensures a hassle-free shopping experience, giving you peace of mind with every purchase. For any issues with faulty or damaged goods, their customer service team is ready to assist.
Founded
1996
Headquarters
Gloucester, UK
Number of Stores
50+ UK stores
Parent Company
ProCook Group Plc
Certified B Corp - using business as a force for good
ProCook offers various delivery options across the UK, including standard and express services. Standard delivery is free on all orders over £50. For orders under this amount, a small charge applies. Specific costs and estimated delivery times are provided at checkout.
ProCook offers a 30-day returns policy from the date of purchase. Items must be unused, in their original packaging, and in a resalable condition. For faulty or incorrect items, please contact customer service. Full details are available on their website.
You can contact ProCook customer service by phone at 0330 100 1010 or via email at customerservice@procook.co.uk. Their team is available to assist with any queries regarding products, orders, or after-sales support.
Yes, many ProCook products come with extensive guarantees, reflecting their commitment to quality and durability. The specific guarantee period varies by product type, so please check the individual product page for details.
Yes, ProCook offers a convenient Click & Collect service. You can place your order online and collect it from your chosen ProCook store, usually within a few hours, subject to stock availability.
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Be the first to write a reviewCustomer Service
0330 100 1010Customer Service Email
customerservice@procook.co.ukCustomer Service Hours
Mon-Fri 9am-5pm, Sat 10am-4pm
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ProCook chief financial officer Dan Walden is leaving the business after spending five years in the role.
ProCook chief executive Lee Tappenden has identified London and Northern areas of the UK as “target areas” for store openings, Retail Week can reveal.
ProCook has posted record annual revenues as its store expansion programme and social media investment drives growth.
Discover what's happening in retail today, Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and much more. UK kitchenware brand and certified B Corp, ProCook, launches its newest range Little Kitchen, marking its entry into the world of baby and toddler dining. Thoughtfully designed to support both parents and their little ones, the collection encourages children to confidently explore their journey into solid foods while...