Parcel Monkey
Parcel Monkey helps individuals and businesses compare and book cheap parcel delivery services from major couriers for UK, European, and Worldwide destinations, saving you time and money.
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About Parcel Monkey: Your Gateway to Affordable Parcel Delivery
Parcel Monkey has been a trusted name in parcel delivery comparison since its inception in 2009. Born from a vision to make shipping both simple and cost-effective, this UK-based online retailer has grown into a global platform. They specialise in connecting individuals and businesses with discounted rates from premium brand couriers, ensuring that you receive excellent service without the hefty price tag. Their innovative approach leverages collective buying power to secure significant savings, which are then passed directly to you, the customer.
Comprehensive Parcel Delivery Services
Whether you're sending a small package across town or a large item across continents, Parcel Monkey offers a diverse range of services to meet every need. You can easily compare options for next day delivery within the UK, perfect for urgent shipments. For international consignments, they provide competitive rates to over 240 worldwide destinations, allowing you to choose from various transit times and trusted carriers. They also cater to specific requirements such as timed deliveries, weekend services, and convenient door-to-door collection for bulky or heavy items. Their network includes renowned couriers like DHL, DPD, Parcelforce, DX, and CitySprint, guaranteeing reliability and choice.
Streamlined Shopping Experience and Business Solutions
The Parcel Monkey platform is designed for ultimate user convenience. Getting an instant quote is quick and easy, and the booking process is straightforward, allowing you to manage your shipments from a personalised dashboard. For businesses, especially those in e-commerce, Parcel Monkey offers invaluable tools like bulk uploaders for multiple parcels, streamlining order fulfilment. Beyond just shipping, they are evolving into a comprehensive e-commerce service provider, with offerings like Cloud Fulfilment for outsourced storage, order processing, and returns. This makes Parcel Monkey a one-stop shop for efficient logistics, helping businesses save time and money while focusing on growth. They are highly rated on TrustPilot, reflecting their commitment to customer satisfaction.
Parcel Monkey was founded in 2012 and is headquartered in UK. It is part of Jersey Post Group, with Over 2,500 partner locations locations.
Discounts & Loyalty
Loyalty Programme
PrePay
Allows customers to add credit to their account for faster, admin-free payments when booking parcel deliveries. The minimum top-up amount is £20, with no maximum.
Shipping & Returns
Delivery times and prices vary by courier and service level. Compare options at checkout.
Returns Policy
Refunds available for unused bookings. Claims for lost or damaged parcels handled per courier terms.
Company Information
Founded
2012
Headquarters
UK
Number of Stores
Over 2,500 partner locations
Parent Company
Jersey Post Group
Payment Methods
Sustainability
Parcel Monkey is committed to environmental initiatives, having planted more than half a million trees since 2021.
Frequently Asked Questions
How do I book a collection?
Enter parcel details, choose a courier, and select a collection date. The courier will collect from your address at the scheduled time.
Is insurance included?
Basic cover is included with most services. Enhanced insurance for valuable items is available at checkout.
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Join PrePay
Allows customers to add credit to their account for faster, admin-free payments when booking parcel deliveries. The minimum top-up amount is £20, with no maximum.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Parcel Monkey Quick Facts
| Standard Delivery | Delivery times and prices vary by courier and service level. Compare options at checkout. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Refunds available for unused bookings. Claims for lost or damaged parcels handled per courier terms. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 2012 |
| Headquarters | UK |
Last updated: June 2026
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Contact Information
Customer Service
0333 900 1010Customer Service Email
support@parcelmonkey.co.ukCustomer Service Hours
Mon-Fri 9am-5:30pm