Postmasters hit out at ‘kick in the teeth’ Royal Mail rate cuts
Under a new agreement, postmasters will receive less remuneration for handling Royal Mail products such as returning and collecting parcels


Royal Mail: Your trusted UK postal service, connecting people and businesses across the nation and globally with reliable mail and parcel delivery.
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Royal Mail stands as a cornerstone of British communication, boasting a rich heritage that dates back to 1516. Established by Henry VIII, and later made available to the public by Charles I, it has evolved into the UK's leading postal and courier service. Today, Royal Mail continues its legacy of connecting people and businesses across the nation and around the globe, providing essential mail and parcel delivery services with unwavering reliability.
Whether you're sending a heartfelt letter to a loved one or dispatching crucial business parcels, Royal Mail offers a comprehensive suite of services tailored to every need. From standard 1st and 2nd Class options to more secure services like Special Delivery Guaranteed and Royal Mail Tracked, you can choose the speed and level of protection required. For ultimate convenience, their online Click & Drop service allows you to buy postage, print labels, and send parcels from the comfort of your home or office, making sending parcels online in the UK simpler than ever.
Royal Mail's extensive network ensures that sending and receiving mail is always convenient. With thousands of iconic red postboxes, dedicated Royal Mail Shops, Customer Service Points, and a growing number of parcel lockers, you're never far from a drop-off or collection point. This vast infrastructure, including partnerships with Post Office branches, makes Royal Mail an accessible and integral part of daily life for millions of Britons, facilitating everything from domestic deliveries to international mail services.
Royal Mail was founded in 1516 and is headquartered in London, United Kingdom. It is part of International Distribution Services (IDS), with 11,500+ Post Office branches locations.
Military / Blue Light Discount
The British Forces Post Office (BFPO) offers discounted mail delivery for HM Forces personnel, including free mail for those on operational duty.
Various delivery speeds from next day to economy
Founded
1516
Headquarters
London, United Kingdom
Number of Stores
11,500+ Post Office branches
Parent Company
International Distribution Services (IDS)
Use the Royal Mail tracking service online or via the app with your tracking number to see delivery progress.
First class aims for next working day, second class within 2-3 working days. Special Delivery guarantees by 1pm or 9am.
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Be the first to write a reviewThe British Forces Post Office (BFPO) offers discounted mail delivery for HM Forces personnel, including free mail for those on operational duty.
Save on delivery by using Royal Mail's Click & Collect service.
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| Standard Delivery | Various delivery speeds from next day to economy |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | Contact retailer |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | The British Forces Post Office (BFPO) offers discounted mail delivery for HM Forces personnel, including free mail for those on operational duty. |
| International Shipping | Available |
| Payment Methods | Cash, Card, Online payment |
| Founded | 1516 |
| Headquarters | London, United Kingdom |
Last updated: June 2026
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Customer Service
03457 740 740Customer Service Hours
Monday-Friday 8am-6pm, Saturday 8am-1pm
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