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CitySprint offers fast, reliable, and secure courier services across the UK and internationally, with Same Day delivery available within 60 minutes of booking.
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CitySprint is a prominent UK courier and logistics company, established in 1999. Now operating as part of DPD UK, CitySprint's mission is simple yet powerful: 'Delivering what matters.' They pride themselves on providing fast, flexible, and reliable delivery services, supported by a vast network and a commitment to customer satisfaction. With headquarters in London and a corporate office in Redhill, CitySprint has grown to become a trusted name in parcel delivery across the nation.
At the core of CitySprint's offerings is their exceptional Same Day delivery service. This includes standard Same Day for general needs, Timed delivery for crucial deadlines, and Secure delivery for urgent or highly sensitive items. Customers can benefit from a guaranteed collection within 60 minutes of booking, ensuring prompt dispatch of their parcels.
With a network of 26 service centres strategically located across the UK, CitySprint combines national reach with a local feel. This extensive coverage ensures that whether you need a parcel delivered across town or across the country, their local experts are on hand. Furthermore, CitySprint extends its capabilities to international shipping, providing a seamless solution for global delivery requirements.
Choosing CitySprint means opting for a partner that prioritises efficiency, security, and customer care. Their transparent pricing policy means no hidden charges, and their investment in innovation technology continually enhances service efficiency and minimises environmental impact. With 24/7 phone support, live tracking, and dedicated discounts for students and NHS/Blue Light professionals, CitySprint is committed to being an extension of your business, helping you grow and succeed with every delivery.
CitySprint was founded in 1999 and is headquartered in United Kingdom. It is part of DPD UK, with Online locations.
Student Discount
CitySprint offers student discounts, including 15% or 25% off with codes like 'STUDY25'. Student status verification is required.
NHS Discount
NHS and Blue Light professionals can receive discounts, such as 23% off with the code 'CARE23'.
Military / Blue Light Discount
Military and armed forces discounts may be available; customers are advised to check the website or verify military status at checkout for potential offers.
<p>UK delivery available.</p>
Returns Policy
As a courier service, CitySprint does not have a traditional returns policy for goods. However, they are committed to reliable and secure delivery. In the event of a service issue, such as a damaged or lost item, customers should contact their dedicated customer care team immediately for assistance and resolution. Their experienced team handles jobs with care and provides live tracking for peace of mind.
Founded
1999
Headquarters
United Kingdom
Number of Stores
Online
Parent Company
DPD UK
CitySprint is committed to sustainable initiatives and invests in innovation technology to improve efficiency and minimise environmental impact. They are dedicated to delivering what matters for their community and continually seek ways to operate more responsibly.
For Same Day delivery services, CitySprint aims to collect your items within 60 minutes of your booking being taken, providing swift and efficient service.
CitySprint provides a comprehensive range of delivery options, including Same Day (Standard, Timed, and Secure), Next Day, International, and specialist courier services across the UK, available 24 hours a day, 365 days a year.
You can benefit from live tracking for your deliveries, ensuring you have peace of mind and can monitor your items' progress from collection to delivery.
Their customer care team is available 24 hours a day, 7 days a week, 365 days a year via phone on 01793 836075. For email and online form enquiries, the team monitors between 7 am - 7 pm, Monday - Friday.
CitySprint prides itself on transparent pricing. They state, 'What you see is what you get. Just clear and simple pricing,' with no hidden charges.
Yes, CitySprint's services are specifically designed to be perfect for small businesses, whether they are just starting, growing fast, or have been established for years, helping them move quickly and efficiently.
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Be the first to write a reviewCitySprint offers student discounts, including 15% or 25% off with codes like 'STUDY25'. Student status verification is required.
NHS and Blue Light professionals can receive discounts, such as 23% off with the code 'CARE23'.
Military and armed forces discounts may be available; customers are advised to check the website or verify military status at checkout for potential offers.
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| Standard Delivery | <p>UK delivery available.</p> |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | As a courier service, CitySprint does not have a traditional returns policy for goods. However, they are committed to reliable and secure delivery. In the event of a service issue, such as a damaged or lost item, customers should contact their dedicated customer care team immediately for assistance and resolution. Their experienced team handles jobs with care and provides live tracking for peace of mind. |
| Student Discount | CitySprint offers student discounts, including 15% or 25% off with codes like 'STUDY25'. Student status verification is required. |
| NHS Discount | NHS and Blue Light professionals can receive discounts, such as 23% off with the code 'CARE23'. |
| Military Discount | Military and armed forces discounts may be available; customers are advised to check the website or verify military status at checkout for potential offers. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1999 |
| Headquarters | United Kingdom |
Last updated: June 2026
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Customer Service
01793 836075Customer Service Email
nationalcustomercare@citysprint.co.ukCustomer Service Hours
Phone support available 24/7, 365 days a year. Email and online form enquiries monitored Mon-Fri, 7 am - 7 pm.