Lily's Kitchen
Lily's Kitchen offers proper, natural food and treats for dogs and cats, ensuring your beloved pets enjoy delicious, wholesome meals made with love and delivered right to your door.
Voucher Codes
About Lily's Kitchen
Lily's Kitchen is a pioneering UK pet food brand, established in 2007 by Henrietta Morrison. Driven by a personal quest to find genuinely healthy and natural food for her own dog, Lily, Henrietta embarked on a mission to revolutionise pet nutrition. Today, Lily's Kitchen is renowned for its commitment to creating delicious, wholesome recipes made with proper meat, offal, and natural ingredients, free from artificial additives.
Our Story & Philosophy
From its humble beginnings, Lily's Kitchen has grown into a trusted name in pet care. While now part of the Nestlé Purina PetCare Company since 2020, the brand continues to operate with its founding principles at heart: providing proper food, made with love, to help pets thrive. Their philosophy centres on the belief that pets are part of the family and deserve the very best, which means food that is not only tasty but also nutritionally beneficial for their overall health and happiness.
Explore the Range
Lily's Kitchen offers an extensive selection of premium pet food designed to cater to the specific dietary needs of dogs and cats. Their product range includes:
- Wet Food: A variety of delicious pâtés and stews, perfect for hydration and flavour.
- Dry Food: Wholesome kibble options, including grain-free recipes, providing complete and balanced nutrition.
- Treats: A tempting array of natural treats for rewarding good behaviour or simply showing affection.
Each product is carefully formulated with natural ingredients, ensuring that your pet receives all the essential nutrients they need to lead a happy and active life. Whether you're looking for everyday meals or special dietary solutions, Lily's Kitchen provides high-quality options for every pet.
Shopping with Lily's Kitchen
Shopping for Lily's Kitchen products is convenient and straightforward. Their official website, lilyskitchen.co.uk, offers a seamless online shopping experience with regular promotions, such as 30% off everything with specific codes. Customers can benefit from free delivery on orders over £29, with typical delivery times of 1-4 days across the UK.
Loyalty & Discounts
For recurring needs, their subscription service provides a 15% discount and free delivery, ensuring your pet's favourite food arrives regularly without hassle. Lily's Kitchen also values the dedication of healthcare professionals, offering exclusive discounts for NHS and healthcare workers. Their dedicated customer service team is readily available via phone (0207 433 1863) and email (hello@lilyskitchen.co.uk) to assist with any enquiries, ensuring a supportive and satisfying shopping journey.
Lily's Kitchen was founded in 2008 and is headquartered in London, UK. It is part of Nestlé Purina PetCare Company.
Discounts & Loyalty
NHS Discount
Lily's Kitchen offers discounts for NHS and healthcare workers, accessible by creating an account and verifying ID through platforms such as Health Service Discounts.
Gift Cards Available
Loyalty Programme
Subscribe & Save
Regular deliveries at discounted prices with flexible pause and cancel options
Shipping & Returns
Free UK delivery on orders over £29 via DPD.
Returns Policy
Contact customer service if not satisfied with your order
Company Information
Founded
2008
Headquarters
London, UK
Parent Company
Nestlé Purina PetCare Company
Payment Methods
Sustainability
Founding UK B Corp member committed to using business as a force for good. Natural ingredients without artificial additives.
Frequently Asked Questions
Is Lily's Kitchen vet approved?
Yes, all recipes are formulated with help from vets, and over 250 veterinary practices in the UK stock Lily's Kitchen products.
What ingredients are in Lily's Kitchen?
Recipes contain freshly prepared meat, offal and fish with wholesome ingredients. Products are free from artificial additives, fillers, and preservatives.
Why does Lily's Kitchen have a Royal Warrant?
Prince Charles and Duchess Camilla fed Lily's Kitchen to their dogs Beth and Bluebell for five years, leading to the Royal Warrant from the Prince of Wales.
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NHS discount
Lily's Kitchen offers discounts for NHS and healthcare workers, accessible by creating an account and verifying ID through platforms such as Health Service Discounts.
Free delivery
Get free delivery on orders over £29 at Lily's Kitchen.
Join Subscribe & Save
Regular deliveries at discounted prices with flexible pause and cancel options
Gift cards available
Buy discounted Lily's Kitchen gift cards from cashback sites to save even more.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Lily's Kitchen Quick Facts
| Standard Delivery | Free UK delivery on orders over £29 via DPD. |
| Free Delivery | Orders over £29 |
| Click & Collect | Not available |
| Returns Policy | Contact customer service if not satisfied with your order |
| Student Discount | Not available |
| NHS Discount | Lily's Kitchen offers discounts for NHS and healthcare workers, accessible by creating an account and verifying ID through platforms such as Health Service Discounts. |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Apple Pay |
| Founded | 2008 |
| Headquarters | London, UK |
Last updated: April 2026
1 voucher available
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Contact Information
Customer Service
0207 433 1863Customer Service Email
hello@lilyskitchen.co.ukCustomer Service Hours
Mon-Fri 9am-5pm