Emma Bridgewater
Emma Bridgewater offers beautifully handcrafted pottery and homeware, hand-decorated in Britain with iconic patterns, perfect for adding a touch of charm to any home or for finding personalised gifts.
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Shop at Emma BridgewaterAbout Emma Bridgewater UK
Emma Bridgewater is a quintessential British brand, established in 1985, that has become synonymous with beautifully handcrafted pottery and homeware. Headquartered in London, United Kingdom, the company prides itself on its commitment to British manufacturing, with much of its distinctive pottery lovingly hand-decorated in its factory in Stoke-on-Trent, the heart of the British pottery industry. This dedication ensures each piece carries a unique charm and exceptional quality, reflecting a rich heritage of design and craftsmanship.
Discover the Emma Bridgewater Collection
Pottery & Homeware Essentials
The Emma Bridgewater collection is extensive and diverse, offering a wide array of items to enhance your home. Shoppers can explore a fantastic selection of mugs, including the ever-popular half-pint size, alongside larger and smaller options, perfect for every hot drink. The range extends to elegant plates, bowls, jugs, teapots, and serveware, ideal for both everyday dining and special occasions. Beyond the kitchen, discover charming homeware items such as tins, food storage, and a delightful range of textiles including tea towels, aprons, and oven gloves, all featuring Emma Bridgewater's iconic patterns.
Personalised Gifts & Special Offers
Emma Bridgewater excels in offering unique and thoughtful gifts. Many of their pottery items can be personalised, allowing you to add names, dates, or special messages, creating truly memorable presents for birthdays, anniversaries, or Mother's Day. The brand also offers gift vouchers, providing the perfect solution for those who prefer to let their loved ones choose. Don't forget to explore the benefits of the Collector's Club for exclusive products and early access to sales, and take advantage of available discounts for students and Blue Light Card members.
Shopping with Emma Bridgewater
Shopping for Emma Bridgewater products online is convenient and rewarding. The website, emmabridgewater.co.uk, offers a seamless browsing and purchasing experience. Customers benefit from FREE UK Delivery on orders over £50, with personalised orders often qualifying for free shipping too. Should you have any queries, their dedicated customer service team is available Monday to Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 3:00 PM. You can reach them by phone at 01782 210565 or via email at customerservices@emmabridgewater.co.uk.
Emma Bridgewater was founded in 1985 and is headquartered in Hanley, Stoke-on-Trent, United Kingdom. It is part of Emma Bridgewater is a privately held company., with 4 locations.
Discounts & Loyalty
Student Discount
Emma Bridgewater offers student discounts via Student Beans, with offers that can include up to 55% off outlet sale items or 15-20% off other purchases.
NHS Discount
NHS workers, social care workers, and Emergency Services personnel can receive a 20% discount via Blue Light Card verification.
Military / Blue Light Discount
Military and Armed Forces personnel are eligible for a 20% discount, verified through Blue Light Card.
Gift Cards Available
Loyalty Programme
Lifetime Collectors' Club Membership
The Lifetime Collectors' Club Membership offers exclusive website access, news, competitions, early sales access, invitations to annual factory open days, special seasonal offers, product promotions, and access to exclusive collector pieces.
Shipping & Returns
Standard UK delivery takes 3-5 working days. Express delivery available for next-day arrival. Pottery is carefully packaged to ensure safe arrival. International delivery available to select countries.
Returns Policy
28-day return policy for unused items in original packaging. Items must be in resaleable condition. Personalised items cannot be returned unless faulty. Contact customer service for return arrangements.
Company Information
Founded
1985
Headquarters
Hanley, Stoke-on-Trent, United Kingdom
Number of Stores
4
Parent Company
Emma Bridgewater is a privately held company.
Payment Methods
Sustainability
Emma Bridgewater is a certified B Corporation since 2022, meeting rigorous standards of social and environmental performance. The company manufactures entirely in Stoke-on-Trent, supporting British jobs and craftsmanship. Products are designed to last generations rather than be disposable, and the factory uses sustainable practices.
Frequently Asked Questions
Is Emma Bridgewater made in the UK?
Yes, all Emma Bridgewater pottery is handmade at their factory in Hanley, Stoke-on-Trent—the heart of the British pottery industry. Each piece passes through 30 pairs of expert hands before completion.
Is Emma Bridgewater dishwasher safe?
Yes, Emma Bridgewater pottery is dishwasher safe, microwave safe, and oven safe. The durable earthenware is designed for everyday use while maintaining its hand-decorated charm for years.
Can I visit the Emma Bridgewater factory?
Yes, the factory in Stoke-on-Trent welcomes visitors. You can take guided tours, try decorating your own pottery, browse the factory shop and seconds room, and enjoy refreshments at the café.
Can I personalise Emma Bridgewater items?
Yes, many Emma Bridgewater items can be personalised with names or messages. Personalised pieces are hand-sponged by skilled decorators at the factory, making unique gifts for special occasions.
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Student discount
Emma Bridgewater offers student discounts via Student Beans, with offers that can include up to 55% off outlet sale items or 15-20% off other purchases.
NHS discount
NHS workers, social care workers, and Emergency Services personnel can receive a 20% discount via Blue Light Card verification.
Military & Blue Light discount
Military and Armed Forces personnel are eligible for a 20% discount, verified through Blue Light Card.
Free delivery
Get free delivery on orders over £60 at Emma Bridgewater.
Click & Collect
Save on delivery by using Emma Bridgewater's Click & Collect service.
Join Lifetime Collectors' Club Membership
The Lifetime Collectors' Club Membership offers exclusive website access, news, competitions, early sales access, invitations to annual factory open days, special seasonal offers, product promotions, and access to exclusive collector pieces.
Gift cards available
Buy discounted Emma Bridgewater gift cards from cashback sites to save even more.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Emma Bridgewater Quick Facts
| Standard Delivery | Standard UK delivery takes 3-5 working days. Express delivery available for next-day arrival. Pottery is carefully packaged to ensure safe arrival. International delivery available to select countries. |
| Free Delivery | Orders over £60 |
| Click & Collect | Available |
| Returns Policy | 28-day return policy for unused items in original packaging. Items must be in resaleable condition. Personalised items cannot be returned unless faulty. Contact customer service for return arrangements. |
| Student Discount | Emma Bridgewater offers student discounts via Student Beans, with offers that can include up to 55% off outlet sale items or 15-20% off other purchases. |
| NHS Discount | NHS workers, social care workers, and Emergency Services personnel can receive a 20% discount via Blue Light Card verification. |
| Military Discount | Military and Armed Forces personnel are eligible for a 20% discount, verified through Blue Light Card. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay |
| Founded | 1985 |
| Headquarters | Hanley, Stoke-on-Trent, United Kingdom |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
01onal 243 0150Customer Service Email
helpdesk@emmabridgewater.co.ukCustomer Service Hours
Monday to Friday, 9am - 5pm GMT
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