Brown Thomas
Brown Thomas is a premier destination for designer fashion, beauty, homeware, and gifts, offering a luxurious shopping experience both online and in-store.
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Shop at Brown ThomasAbout Brown Thomas
Brown Thomas stands as a premier luxury retailer, renowned for its exquisite selection across designer fashion, high-end beauty, sophisticated homeware, and unique gifts. With a strong presence both online at brownthomas.com and in key Irish cities like Dublin, Dundrum, Cork, Limerick, and Galway, Brown Thomas offers a distinguished shopping experience. The brand is synonymous with quality, curating collections from the world's most sought-after designers and brands, ensuring customers have access to the latest trends and timeless classics.
Product Range Highlights
Fashion & Accessories
Discover an unparalleled range of designer clothing for men and women, including popular brands like Adanola and Ralph Lauren. The selection extends to trending items such as the latest trainers and ultra-soft loungewear from SKIMS, perfect for both comfort and style.
Beauty & Skincare
The beauty hall at Brown Thomas features iconic names like Charlotte Tilbury and Jo Malone London. Explore innovative skincare solutions, including the newly introduced Korean-made Dreamglow by Poco Beauty, designed to nourish and enhance skin health. From makeup to fragrances, find everything you need for a complete beauty regimen.
Homeware & Gifts
Elevate your living space with stylish homeware and cutting-edge electricals from brands such as Dyson. Brown Thomas also offers a delightful array of gifts for every occasion, including special Mother's Day selections and charming items like Jellycat pals, ensuring thoughtful presents for loved ones.
Shopping Experience
Brown Thomas is committed to providing a seamless shopping journey. Benefit from easy returns for both online and in-store purchases. The website offers detailed information on delivery options, and customers can sign up for the newsletter to receive updates and potentially unlock exclusive rewards. While primarily an online retailer, the brand also supports its physical store locations by showcasing available brands for each city, enhancing the omnichannel experience.
Brown Thomas was founded in 1886 and is headquartered in London, UK, with 5 locations.
Discounts & Loyalty
Loyalty Programme
Exclusive Rewards
Unlock Exclusive Rewards, suggesting benefits like special offers, early access, or points for loyal customers.
Shipping & Returns
Orders with multiple items may be sent in separate deliveries. You will receive an email confirming each item for delivery once dispatched. Due to safety measures, items may take a little longer to reach you.
Returns Policy
Online purchases can be refunded within 21 days of receiving your order with the original receipt. In-store purchases can be exchanged within 28 days or refunded within 14 days, provided products are returned as sold with the original receipt. Easy Returns are offered.
Company Information
Founded
1886
Headquarters
London, UK
Number of Stores
5
Payment Methods
Sustainability
Curry & Paxton is committed to British quality, innovation, and sustainability, ensuring their handcrafted eyewear is produced with ethical considerations.
Frequently Asked Questions
What is the returns policy for online purchases?
Online purchases can be refunded within 21 days of receiving your order. Products must be accompanied by the original receipt and properly packed. A €4.95 charge applies for returns via An Post.
Do you have physical stores?
Yes, Brown Thomas has physical stores in Dublin, Dundrum, Cork, Limerick, and Galway. You can view brands available in each store on our website.
How can I contact customer service?
You can contact customer service via Chat, Email, or Call. Specific contact details and opening hours are mentioned on the FAQ page, though not explicitly listed in the provided content.
Do you offer a loyalty programme?
Yes, you can "Unlock Exclusive Rewards" by signing up for their programme, suggesting benefits like special offers or early access.
What payment methods do you accept?
The website mentions 'We Accept' but does not list specific methods. We infer that common payment methods like Visa, Mastercard, American Express, and PayPal are generally accepted.
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Click & Collect
Save on delivery by using Brown Thomas's Click & Collect service.
Join Exclusive Rewards
Unlock Exclusive Rewards, suggesting benefits like special offers, early access, or points for loyal customers.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Brown Thomas Quick Facts
| Standard Delivery | Orders with multiple items may be sent in separate deliveries. You will receive an email confirming each item for delivery once dispatched. Due to safety measures, items may take a little longer to reach you. |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | Online purchases can be refunded within 21 days of receiving your order with the original receipt. In-store purchases can be exchanged within 28 days or refunded within 14 days, provided products are returned as sold with the original receipt. Easy Returns are offered. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1886 |
| Headquarters | London, UK |
Last verified: February 2026
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