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Change Please is a London coffee social enterprise selling specialty beans, subscriptions and charity greeting cards, with profits funding barista training for people experiencing homelessness.
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| Standard Delivery | UK standard delivery cost shown at checkout; free over £20. Coffee is roasted to order and dispatched within 3 to 4 working days, with a Royal Mail tracking link. No click and collect. |
| Free Delivery | Orders over £20 |
| Click & Collect | Not available |
| Returns Policy | Contact Change Please within 28 days of purchase with the order number, contact details and reason for a return or refund. Orders cannot be amended or exchanged once placed, as coffee is roasted to order. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Founded | 2015 |
| Headquarters | London |
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Change Please is a London-based social enterprise, founded in 2015, that sells specialty coffee and puts the money towards tackling homelessness. It is run by Change Please CIC (community interest company 9651207) together with the Change Please Foundation, registered charity 1177958 in England and Wales and SC054107 in Scotland. Both give a registered address in Peckham, south-east London.
The company says all of its profits help people experiencing homelessness in the UK and Ireland. Trainees learn barista skills at its Peckham academy and are paid the Living Wage, and since 2021 its Driving for Change outreach buses have brought nurses, a hairdresser and money and job advice to people sleeping rough. B Lab lists Change Please CIC as a Certified B Corporation.
According to its FAQ, most of its beans come from Central and South America and East Africa, with some from India and Indonesia, and it suggests drinking coffee within two months of the roast date.
UK delivery is free on orders over £20, and smaller orders pay a delivery charge shown at checkout. Because the coffee is roasted to order, parcels are dispatched within 3 to 4 working days and arrive with a Royal Mail tracking link. There is no click and collect.
For a return or refund, shoppers contact Change Please within 28 days of purchase with the order number, contact details and the reason. Orders cannot be amended or exchanged once placed, so the grind size needs checking before payment. Gift cards work online only, not in the cafés.
Newsletter subscribers get 15% off a first order (checked November 2026), and subscribers can pause, skip or cancel deliveries from their account.
Change Please was founded in 2015 and is headquartered in London.
Gift Cards Available
UK standard delivery cost shown at checkout; free over £20. Coffee is roasted to order and dispatched within 3 to 4 working days, with a Royal Mail tracking link. No click and collect.
Returns Policy
Contact Change Please within 28 days of purchase with the order number, contact details and reason for a return or refund. Orders cannot be amended or exchanged once placed, as coffee is roasted to order.
Founded
2015
Headquarters
London
Change Please CIC is listed as a Certified B Corporation in B Lab's directory; its FAQ says its coffee bags are fully recyclable.
UK delivery is free on Change Please orders over £20; below that, the cost is shown at checkout. Coffee is roasted to order and dispatched within 3 to 4 working days, and a Royal Mail tracking link arrives by email once it ships.
Change Please asks shoppers to get in touch within 28 days of purchase with their order number, contact details and the reason for the return. Because coffee is roasted to order, orders cannot be changed or exchanged after they are placed.
Signing up to the Change Please newsletter gives 15% off a first order (checked November 2026). Orders over £20 also ship free in the UK, and coffee subscriptions can be paused or skipped from the customer account.
Change Please is run by Change Please CIC, community interest company 9651207, alongside the Change Please Foundation, charity 1177958 in England and Wales. Founded in 2015, it began as a single coffee cart in Covent Garden, London.
Change Please recommends drinking its coffee within two months of the roast date. It says whole beans hold their freshness a little longer, while ground coffee starts losing quality straight away, so it suggests smaller, more frequent orders for ground coffee.
Yes. Change Please sells digital gift cards from £10, redeemable online only and not in its cafés. It also sells prepaid coffee subscriptions and donation gifts that can be made in another person's name.
Change Please lists the email address shop@changeplease.org and the phone number 0207 732 8188 on its website. Its FAQ points shoppers to the contact form for return and refund requests, which need the order number.
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0207 732 8188Customer Service Email
shop@changeplease.org