Travel Department
Discover award-winning guided and escorted tours, city breaks, and cruises with Travel Department, your expert for unforgettable group holidays worldwide.
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Shop at Travel DepartmentAbout Travel Department
Established in 1996, Travel Department has grown to become a leading name in guided and escorted group holidays. With over three decades of experience, this Dublin-headquartered company, now part of MML Growth Capital Partners Ireland Limited, prides itself on its ethos: 'The World Discovered Together'. They specialise in crafting comprehensive holiday packages that take care of every detail, ensuring a seamless and memorable travel experience for their customers.
Explore Unforgettable Destinations with Travel Department
Diverse Holiday Options
Whether you're dreaming of a sun-drenched escape to the Amalfi Coast, a cultural immersion in India, or an adventurous tour through South Africa, Travel Department offers an extensive selection of destinations across Europe, The Americas, Middle East & Africa, and Asia & Australia. Their popular holiday types include fully guided tours, relaxing river cruises, exciting city breaks, and specially curated solo and over 50s holidays. Discover new 2026 and 2027 holidays, from Lake Como, Milan & St Moritz to Tenerife Coast & Country, all designed for maximum enjoyment and minimal stress.
Commitment to Responsible Travel
Travel Department is dedicated to making travel better for the places visited and the planet. They actively support sustainable projects, including partnerships with CloudForests in Ireland and the Kariega Foundation. Their commitment to sustainability has been recognised with an ESG scoring certificate and an Irish Travel Industry Award for Sustainability Initiative, reflecting their ongoing efforts to mitigate the environmental impact of travel and promote responsible tourism.
Travel Department was founded in 1996 and is headquartered in UK. It is part of MML Growth Capital Partners Ireland Limited, with Online only locations.
Discounts & Loyalty
NHS Discount
Travel Department offers NHS discounts, including a '£200 OFF' Blue Light Card offer for eligible healthcare workers.
Shipping & Returns
<p>All bookings are confirmed electronically. Travel documents sent via email or post depending on departure date.</p>
Returns Policy
As a travel provider, Travel Department's policy relates to booking amendments and cancellations rather than physical returns. Customers can manage their bookings online and should refer to the terms and conditions for details on changing or cancelling holiday packages. Specific policies apply regarding deposits, balance payments, and any applicable cancellation fees, which vary depending on the holiday type and time before departure.
Company Information
Founded
1996
Headquarters
UK
Number of Stores
Online only
Parent Company
MML Growth Capital Partners Ireland Limited
Payment Methods
Sustainability
Travel Department is committed to sustainable travel, contributing to projects like CloudForests in Ireland and supporting the Kariega Foundation. They hold an ESG scoring certificate for 2024 and were winners of the Irish Travel Industry Awards for Sustainability Initiative, aiming to mitigate travel's impact on the planet while fostering mutual understanding in destinations.
Frequently Asked Questions
What is included in Travel Department holidays?
Travel Department holidays typically include flights, transfers, hotel accommodation on bed and breakfast, half board or full board basis, and excursions as specified.
What types of tours does Travel Department offer?
They offer escorted group tours, cruises, city breaks, UK tours, gardening holidays, and TD Active adventures including walking, yoga, and photography tours.
How long has Travel Department been operating?
Travel Department has over 30 years' experience as travel experts in escorted and guided tours.
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Contact Information
Customer Service
020 7099 9665Customer Service Email
info@traveldepartment.co.ukCustomer Service Hours
Monday - Saturday: 09:00 - 18:00, Sunday: 11:00 - 18:00 (via phone)
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