iWALK
iWALK is a portable charger brand founded in 2003, selling LinkPod plug-in power banks, magnetic wireless power banks, charging stands and phone accessories.
No live codes or offers from iWALK right now — here's what to know before you shop.
About iWALK
iWALK is a phone charging brand that describes itself as a research and manufacturing company for smart device accessories, established in 2003. Its company history page places the headquarters and factory in China, with a design office in Korea and a branch office in the United States. The iwalkmall.com store bills British shoppers in pounds.
What iWALK sells
- LinkPod compact chargers with a built-in phone connector, including the LinkPod 5, the LinkPod 5000S, the LinkPod Switch with a 2-in-1 connector and the LinkPod Reel
- Magnetic power banks such as the PowerGrip Air, PowerHybrid and PowerStand, some with a fold-out stand
- The 45W MagicGo 10000 fast-charging power bank and the PowerMini with a built-in cable
- StandMe charging and phone stands, the MagStand leather wallet and the LinkPod charging station
- Power banks printed or engraved with a custom logo, and decorative stickers for chargers
iWALK credits its earlier LinkMe model as the first docking-style portable charger, the plug-in format that its LinkPod range still uses.
Delivery and returns
UK orders go by Economy delivery with an estimate of 5 to 8 business days. At checkout a £20 basket was charged £6.00 while baskets of £26 and £30 shipped free, and a few items returned no UK delivery option (checked October 2026). The shipping policy notes that orders placed after 10am Pacific time can take an extra day to process, and American orders of $29.99 or more ship free.
Returns are accepted within 30 days of receipt for a refund or replacement, provided the item is unused and comes back with its packaging, manual and accessories. Buyers pay return postage on items that are not faulty, and that cost is not refunded. Damage or defects must be reported within 24 hours of delivery, and iWALK emails a prepaid label for defective items. Refunds reach the original payment method within 3 business days of the return arriving.
Ways to save at iWALK
The store runs a rewards programme called iWALKCredits and keeps a dedicated student discount page.
iWALK was founded in 2003.
Discounts & Loyalty
Loyalty Programme
iWALKCredits
Shipping & Returns
UK: Economy, 5 to 8 business days, priced in GBP at checkout: £6.00 on a £20 basket, free on £26 and £30 baskets; some items showed no UK option (checked October 2026). Orders after 10am Pacific time can take an extra day to process. US: free on $29.99 or more, 3 to 10 business days.
Returns Policy
Return within 30 days of receipt for a refund or replacement; items unused with original packaging, manual and accessories. Customer pays return shipping on non-defective items (not refunded); defective items get a prepaid label. Report damage or defects within 24 hours of delivery. Refund to the original payment method within 3 business days of receipt.
Company Information
Founded
2003
Frequently Asked Questions
How much is iWALK delivery to the UK?
UK orders go by Economy delivery, estimated at 5 to 8 business days. A £20 basket was charged £6.00, while £26 and £30 baskets shipped free, and some items showed no UK delivery option (checked October 2026).
What is the iWALK returns policy?
iWALK accepts returns within 30 days of receipt for a refund or replacement if the item is unused and complete with packaging, manual and accessories. Shoppers pay return postage on items that are not defective; faulty products get a prepaid label.
How quickly must a faulty iWALK charger be reported?
Within 24 hours of receiving it. iWALK's refund policy asks customers to contact service@iwalk.net in that window about damaged or defective products, and it then emails a prepaid return label for defective items.
Who makes iWALK power banks?
iWALK makes them itself: the brand says it was established in 2003 as a research and manufacturing company. Its company history page lists headquarters and a factory in China, a design office in Korea and a US branch.
What is an iWALK LinkPod?
LinkPod is iWALK's range of compact portable chargers with a built-in phone connector. Models include the LinkPod 5, the LinkPod 5000S, the LinkPod Switch with a 2-in-1 connector and the LinkPod Reel with a built-in cable.
How do shoppers contact iWALK customer service?
iWALK's support email is service@iwalk.net and its phone line is +1-888-279-0111. Support hours are 9am to 10pm Monday to Saturday and 10am to 5pm on Sunday, Beijing time.
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Customer Service
+1-888-279-0111Customer Service Email
service@iwalk.netCustomer Service Hours
Mon to Sat 9am to 10pm, Sun 10am to 5pm (Beijing time)
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