Up & Running
Up & Running is the UK's largest independent running specialist, offering a vast selection of running shoes, clothing, and accessories for all levels of runners.
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Shop at Up & RunningAbout Up & Running
Since its inception in 1992, Up & Running has grown to become the UK's largest independent running specialist, a testament to its unwavering commitment to the sport and its community. With a network of 29 stores across the United Kingdom and a robust online presence, Up & Running provides expert advice, professional fittings, and an extensive range of high-quality running gear. They are dedicated to supporting runners of all levels, helping them find the perfect equipment to enhance their performance and enjoyment.
Comprehensive Product Range for Every Runner
At Up & Running, you'll find everything you need for your running journey. Their selection of running shoes is second to none, featuring leading brands like Brooks, New Balance, ASICS, Saucony, adidas, and Altra. Whether you're searching for neutral running shoes, stability trainers, trail running footwear, or lightweight race shoes, their expert team can guide you. Beyond shoes, explore a wide array of running clothing designed for comfort and performance, including technical tops, shorts, leggings, and jackets from brands such as Ronhill and Pressio. Essential running accessories like Goodr sunglasses, Hilly socks, and hydration solutions are also available.
Advanced Running Technology & Support
Embrace the latest in running innovation with Up & Running's range of running technology. Discover GPS watches and fitness trackers from Garmin and Coros, bone conduction headphones from Shokz, and other essential gadgets to monitor and improve your training. The shopping experience is further enhanced by services like free in-store gait analysis, ensuring a perfect shoe fit, and an intuitive online Shoe Finder. Up & Running is committed to providing not just products, but also the knowledge and support to help you achieve your running goals.
Up & Running was founded in 1992 and is headquartered in Leeds, United Kingdom. It is part of Up & Running (UK) Limited, with 20+ locations.
Discounts & Loyalty
Student Discount
Student discount available in-store
NHS Discount
Up & Running offers in-store discounts for NHS staff upon proof of an NHS ID badge.
Military / Blue Light Discount
Up & Running offers in-store discounts for Armed Forces personnel.
Gift Cards Available
Loyalty Programme
Up and Running Loyalty App
Earn points for every pound spent in-store and online, as well as for checking in at participating events. Points can be redeemed for Up & Running digital gift cards. The app also allows syncing runs/walks with Strava to track mileage and unlock achievements.
Shipping & Returns
Free delivery over £50; Click and Collect at stores
Returns Policy
30-day returns; worn shoes accepted within 30 days if not right
Company Information
Founded
1992
Headquarters
Leeds, United Kingdom
Number of Stores
20+
Parent Company
Up & Running (UK) Limited
Payment Methods
Frequently Asked Questions
What are your delivery options?
Up & Running offers various delivery options across the UK. Specific details regarding delivery times and costs can be found on their website's delivery information page.
How do I return an item?
Up & Running offers free UK returns back into stores. For online returns, please refer to their website's returns policy for detailed instructions and conditions.
Do you offer gait analysis?
Yes, Up & Running provides free in-store gait analysis at their nationwide stores. This service helps you find the best running shoes for your comfort, support, and performance.
How can I contact customer service?
You can contact Up & Running's Customer Service team by email at customerservices@upandrunning.co.uk or by phone at 01423 562162. They are available Monday - Friday, 08:30 – 16:30.
Do you offer discounts for students or NHS staff?
Yes, Up & Running offers in-store discounts for students, NHS staff (with ID), and Armed Forces personnel. Please speak to a member of staff in-store for details.
Is there a loyalty program available?
Yes, Up & Running operates a 'Loyalty Program' via the 'Up and Running Loyalty App'. Members earn points on purchases and event check-ins, which can be redeemed for digital gift cards.
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Contact Information
Customer Service
01423 562162Customer Service Email
customerservices@upandrunning.co.ukCustomer Service Hours
Monday - Friday 08:30 – 16:30
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