TalkTalk
TalkTalk offers great value Full Fibre broadband, epic TV, and flexible call packages, ensuring reliable connectivity and entertainment for every UK home.
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Shop at TalkTalkAbout TalkTalk
TalkTalk, a prominent British telecommunications company founded in 2003, has established itself as a leading provider of essential home services across the UK. Headquartered in Salford, England, TalkTalk is dedicated to offering great value broadband, television, and phone services to both consumers and businesses. Since its acquisition by Toscafund Asset Management in March 2021, the company continues to focus on delivering reliable connectivity and entertainment solutions that make sense for every household.
Our Comprehensive Product Range
Explore TalkTalk's extensive suite of services designed to keep you connected and entertained. Their core offerings include cutting-edge Full Fibre broadband plans, providing the most reliable and superfast internet speeds available. For those not yet in a Full Fibre area, TalkTalk still offers robust superfast speeds up to 65Mbps. Beyond internet, customers can enhance their home experience with epic TV offers, adding live and on-demand channels, popular streaming services, and a wealth of content from just £5 a month. Flexible call packages and the next-generation Digital Voice service ensure your home phone needs are met with modern, adaptable solutions. TalkTalk also prioritises your online safety with award-winning online security features.
A Seamless Shopping Experience
Switching to TalkTalk is designed to be straightforward and hassle-free, with the company handling the transition so you can relax. Their commitment to value means deals are built with you in mind, ensuring competitive pricing across all plans. TalkTalk also boasts a comprehensive online support community and a dedicated customer service team ready to assist. Special discounts are available for NHS staff and British Armed Forces members, reflecting their commitment to supporting key communities. With TalkTalk, you'll find reliable services, value at every turn, and all the content you love, all under one roof.
TalkTalk was founded in 2003 and is headquartered in Salford, United Kingdom. It is part of TalkTalk Group, with None (primarily operates as a service provider) locations.
Discounts & Loyalty
Student Discount
Student broadband deals
NHS Discount
TalkTalk offers exclusive discounts for NHS staff on broadband and phone packages, including potential cashback offers. Previous offers were available via Blue Light Card.
Military / Blue Light Discount
TalkTalk provides military discounts for British Armed Forces members and associated communities, with offers available through partners like Troopscout. TalkTalk Telecom Group PLC is a signatory of the Armed Forces Covenant.
Loyalty Programme
Fairer Pricing Commitment
TalkTalk is committed to fairer pricing, aiming to make it easier for existing customers to access the same great deals as new customers, ensuring value at every turn.
Shipping & Returns
Professional installation available; self-install kits for eligible properties
Returns Policy
14-day cooling off period
Company Information
Founded
2003
Headquarters
Salford, United Kingdom
Number of Stores
None (primarily operates as a service provider)
Parent Company
TalkTalk Group
Payment Methods
Frequently Asked Questions
How can I contact TalkTalk customer service?
You can reach TalkTalk customer service via phone for general enquiries on 0345 172 0088 or 0203 4415550. Sales enquiries can be made on 0800 049 1402. Live Chat and Telephone support for customer service, technical support, and Full Fibre support are also available.
What broadband options does TalkTalk offer?
TalkTalk offers a range of broadband options including their most reliable Full Fibre broadband plans for ultra-fast speeds. For areas not yet covered by Full Fibre, superfast speeds up to 65Mbps are still available, ensuring everyone can get connected.
Can I get TV services with my TalkTalk broadband?
Yes, you can add live and on-demand channels, top streaming services, and loads more content to your broadband package with TalkTalk's epic TV offers, starting from just £5 a month.
Does TalkTalk provide online security?
Yes, TalkTalk prioritises your online safety. They offer award-winning online security features designed to keep you and your loved ones safe online, working seamlessly alongside your broadband.
How do I manage my TalkTalk account and services?
You can manage your account, products, billing, and payments through the 'My account' section on the TalkTalk website. Their online community and help and support pages also provide extensive resources and answers to common questions.
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Contact Information
Customer Service
0345 172 0088Customer Service Email
HereToHelp@talktalkplc.comCustomer Service Hours
Phone support: 7 days a week, 8am-8pm (General Enquiries), with extended hours for Sales (Mon-Thu 8am-10pm, Fri 8am-9pm, Sat-Sun 9am-8pm) and Live Chat/Technical Support (Weekday 8am-9pm, Sat 8am-9pm, Sun 8am-7pm).
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