England World Cup opener sparks rise in shoplifting and violence across UK stores
In the run up to the Three Lions’ first match on 17 June, shop theft rose by 6% on the daily average
Three
Three offers a wide range of the latest mobile phones, flexible SIM Only plans, and reliable Home & Mobile Broadband deals on the UK's Fastest 5G Network.
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About Three UK
Founded in 2003, Three UK has grown to become a major mobile network operator, headquartered in Reading, England. Known for its commitment to providing excellent connectivity, Three strives to make mobile and broadband services accessible and affordable across the nation. As a subsidiary of VodafoneThree following its 2025 merger, the company continues to innovate and expand its offerings, focusing on customer satisfaction and network performance, delivering a seamless experience for its customers.
Explore Three's Product Range
Three offers a comprehensive selection of mobile phones, from the latest iPhones and cutting-edge Android devices like Samsung, Motorola, and Google Pixel, to a variety of SIM Only deals for those who love their current handset. Beyond mobile, discover flexible Mobile Broadband and Home Broadband solutions, ensuring you stay connected at home or on the go. They also feature a range of smartwatches and accessories to complement your digital lifestyle, all running on the UK's Fastest 5G Network.
Seamless Shopping & Support
Shopping with Three is designed for convenience, with easy online ordering and reliable delivery options, including next-day delivery for many devices. Should you need assistance, their dedicated customer service team is available via Live Chat and phone, offering support for billing, device troubleshooting, and network queries. Plus, take advantage of student, NHS, and military discounts, alongside the Three+ loyalty programme for exclusive rewards and benefits.
Three was founded in 2003 and is headquartered in Maidenhead, United Kingdom. It is part of CK Hutchison Holdings, with 300+ locations.
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By Amanda VlietstraDiscounts & Loyalty
Student Discount
Student discount on selected plans
NHS Discount
Three offers NHS discounts. NHS staff can get an exclusive 20% off on Home Broadband, SIMs, and Handsets by signing up as a free member of Health Service Discounts.
Military / Blue Light Discount
Three offers discounts for military/armed forces personnel through the Defence Discount Service.
Loyalty Programme
Three+
A loyalty app that provides customers with access to discounts and offers from various brands, competitions, and presale tickets to events. Examples include £1 coffee every week at Caffè Nero, £3 adult tickets at Cineworld every weekend, and discounts with brands like Nike and Harvester. Three also partners with Airtime Rewards for bill savings.
Shipping & Returns
Click & Collect
Free delivery on all orders; next-day delivery available
Returns Policy
14-day returns; network satisfaction guarantee
Company Information
Founded
2003
Headquarters
Maidenhead, United Kingdom
Number of Stores
300+
Parent Company
CK Hutchison Holdings
Payment Methods
Visa
Mastercard
American Express
PayPal
Direct Debit
Frequently Asked Questions
What are Three's delivery options?
Three offers next-day delivery for phones, tablets, and broadband devices ordered before 8pm, delivered by DPD. SIMs are delivered by Amazon with tracked 2-day delivery, with options to upgrade to next-day for a fee. You'll receive tracking information via email and SMS for all orders.
How do I return a device to Three?
To return a device under the money-back guarantee, contact the Returns Team on 0333 338 1039. They will provide a prepaid envelope or courier label for safe return to Ingram Micro Services Ltd in Norwich. Three will never contact you to arrange a return directly to prevent fraud.
How can I contact Three customer service?
You can contact Three customer service via Live Chat (Mon-Fri 8am-10pm, Sat-Sun 9am-8pm) or by phone. Personal customers can call 0333 338 1001 (from any other phone) or 333 (from a Three phone). Business customers can call 0808 258 0333.
Does Three offer student or NHS discounts?
Yes, Three offers student discounts of up to 20% off selected plans, verifiable with a .ac.uk email or Student Beans. NHS staff can also get an exclusive 20% off Home Broadband, SIMs, and Handsets by signing up as a free member of Health Service Discounts.
What is the Three+ loyalty programme?
Three+ is a loyalty app for Three customers, providing access to exclusive discounts, competitions, and presale tickets from various brands. Benefits include weekly £1 coffee at Caffè Nero and £3 Cineworld tickets every weekend, plus discounts with brands like Nike and Harvester.
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Student discount
Student discount on selected plans
NHS discount
Three offers NHS discounts. NHS staff can get an exclusive 20% off on Home Broadband, SIMs, and Handsets by signing up as a free member of Health Service Discounts.
Military & Blue Light discount
Three offers discounts for military/armed forces personnel through the Defence Discount Service.
Click & Collect
Save on delivery by using Three's Click & Collect service.
Join Three+
A loyalty app that provides customers with access to discounts and offers from various brands, competitions, and presale tickets to events. Examples include £1 coffee every week at Caffè Nero, £3 adult tickets at Cineworld every weekend, and discounts with brands like Nike and Harvester. Three also partners with Airtime Rewards for bill savings.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Three Quick Facts
| Standard Delivery | Free delivery on all orders; next-day delivery available |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | 14-day returns; network satisfaction guarantee |
| Student Discount | Student discount on selected plans |
| NHS Discount | Three offers NHS discounts. NHS staff can get an exclusive 20% off on Home Broadband, SIMs, and Handsets by signing up as a free member of Health Service Discounts. |
| Military Discount | Three offers discounts for military/armed forces personnel through the Defence Discount Service. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Direct Debit |
| Founded | 2003 |
| Headquarters | Maidenhead, United Kingdom |
Last updated: June 2026
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Contact Information
Customer Service
333 (from Three) or 0333 338 1001Customer Service Hours
Mon-Fri 8am-8pm, Sat-Sun 9am-6pm