EE Home Broadband
EE Home Broadband offers superfast 5G & 4G mobile, fibre broadband, and TV services, making it the UK's No. 1 network for integrated connectivity and entertainment solutions.
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Shop at EE Home BroadbandAbout EE Home Broadband
EE Home Broadband stands as a cornerstone of digital connectivity in the United Kingdom. Established in 2010, EE quickly rose to prominence, becoming the UK's No. 1 network. As a key division of BT Consumer, part of the larger BT Group, EE leverages extensive infrastructure and expertise to provide unparalleled mobile and home internet services. Their commitment to innovation and customer satisfaction has cemented their reputation as a leader in telecommunications, offering reliable and superfast connections across the nation.
Explore EE's Extensive Product Range
Mobile & Broadband Connectivity
At the heart of EE's offering are its robust mobile and broadband services. Discover the latest mobile phones online, including cutting-edge devices like the iPhone 17 and Samsung Galaxy S25 Ultra, often available with significant savings and exclusive benefits. For those seeking flexibility, EE provides a variety of SIM-only deals tailored to different data needs. Their fibre home broadband is celebrated for its speed and reliability, consistently rated among the best in the UK. Switching to EE broadband UK is made easy, with incentives like credits towards early leaving fees from your previous provider.
Entertainment & Accessories
Beyond core connectivity, EE enriches your digital lifestyle with entertainment and smart accessories. Experience live sports and more with EE TV, featuring channels like TNT Sports. Complement your devices with a range of high-quality accessories, including premium audio solutions like Beats Studio Pro and Pixel Buds Pro, alongside cutting-edge wearables such as the Galaxy Watch7. These products are carefully curated to enhance your mobile and home experience, ensuring you have the best tools for communication, entertainment, and productivity.
Why Choose EE?
Choosing EE means opting for a network that prioritises speed, reliability, and customer value. Benefit from exclusive discounts for students, NHS staff, and armed forces personnel. Their 'EE Rewards' programme offers ongoing benefits and opportunities. With a strong focus on customer support and a network consistently rated as the UK's best, EE Home Broadband provides a comprehensive and trusted solution for all your connectivity and entertainment needs.
EE Home Broadband was founded in 2010 and is headquartered in London, UK. It is part of BT Group, with 600+ locations.
Discounts & Loyalty
Student Discount
EE offers student discounts via Student Beans. Students with a valid Student Beans account can get discounts on 12 or 24-month Core broadband plans and selected pay monthly or SIM-only plans.
NHS Discount
NHS employees can get a 20% discount on monthly airtime with Flex Pay or 12/24-month SIM-only plans by registering with their NHS email address or valid NHS photo ID on the EE Perk page. This discount can also be extended to up to four friends or family members.
Military / Blue Light Discount
Military/armed forces personnel can get a 20% discount on monthly airtime with Flex Pay or 12/24-month SIM-only plans by signing up with Beans iD.
Loyalty Programme
EE Perks
Exclusive offers, entertainment bundles, and rewards for EE customers including Apple Music trials and data boosts.
Shipping & Returns
Router delivered on or before activation day, usually posted through letterbox. Average 14 days from order to activation. Activation fees up to £20.
Returns Policy
Equipment must be returned if you cancel within cooling off period. Contact customer service to arrange returns.
Company Information
Founded
2010
Headquarters
London, UK
Number of Stores
600+
Parent Company
BT Group
Payment Methods
Sustainability
EE is committed to reducing environmental impact through energy-efficient network infrastructure and device recycling programmes.
Frequently Asked Questions
What speeds does EE broadband offer?
EE offers speeds from 36-74 Mbps on FTTC up to 1.6 Gbps on full fibre FTTP, depending on availability in your area.
What is the Smart Hub?
The Smart Hub is EE's advanced Wi-Fi router included with broadband packages. Higher speed plans include the Smart Hub Pro with Wi-Fi 7 technology.
How long is the contract?
EE broadband contracts are typically 24 months. Prices increase by £4 per month each spring.
How do I contact EE broadband support?
Call 150 from an EE mobile or 0800 079 8586 from any phone. Average wait times are around 1 minute.
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Student discount
EE offers student discounts via Student Beans. Students with a valid Student Beans account can get discounts on 12 or 24-month Core broadband plans and selected pay monthly or SIM-only plans.
NHS discount
NHS employees can get a 20% discount on monthly airtime with Flex Pay or 12/24-month SIM-only plans by registering with their NHS email address or valid NHS photo ID on the EE Perk page. This discount can also be extended to up to four friends or family members.
Military & Blue Light discount
Military/armed forces personnel can get a 20% discount on monthly airtime with Flex Pay or 12/24-month SIM-only plans by signing up with Beans iD.
Join EE Perks
Exclusive offers, entertainment bundles, and rewards for EE customers including Apple Music trials and data boosts.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
EE Home Broadband Quick Facts
| Standard Delivery | Router delivered on or before activation day, usually posted through letterbox. Average 14 days from order to activation. Activation fees up to £20. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Equipment must be returned if you cancel within cooling off period. Contact customer service to arrange returns. |
| Student Discount | EE offers student discounts via Student Beans. Students with a valid Student Beans account can get discounts on 12 or 24-month Core broadband plans and selected pay monthly or SIM-only plans. |
| NHS Discount | NHS employees can get a 20% discount on monthly airtime with Flex Pay or 12/24-month SIM-only plans by registering with their NHS email address or valid NHS photo ID on the EE Perk page. This discount can also be extended to up to four friends or family members. |
| Military Discount | Military/armed forces personnel can get a 20% discount on monthly airtime with Flex Pay or 12/24-month SIM-only plans by signing up with Beans iD. |
| International Shipping | Not available |
| Payment Methods | Direct Debit, Visa, Mastercard |
| Founded | 2010 |
| Headquarters | London, UK |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
0800 079 8586Customer Service Hours
Mon-Fri 8am-9pm, Sat-Sun 8am-8pm
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