EE Home Broadband

UK's leading mobile network provider offering fast fibre broadband with Smart Hub technology.

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About EE Home Broadband

EE Home Broadband is part of EE, the UK's largest and most advanced mobile network, now offering comprehensive home broadband services. As a BT Group company, EE provides fibre broadband packages ranging from everyday speeds for light users to ultrafast 1.6 Gbps connections for demanding households. EE broadband comes with their Smart Hub router, featuring the latest Wi-Fi technology for reliable whole-home coverage. The service includes excellent customer support with some of the shortest call waiting times in the industry. EE's broadband packages often bundle with mobile plans for additional savings, making it a compelling choice for households already on the EE mobile network.

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Loyalty Programme

EE Perks

Exclusive offers, entertainment bundles, and rewards for EE customers including Apple Music trials and data boosts.

Shipping & Returns

Router delivered on or before activation day, usually posted through letterbox. Average 14 days from order to activation. Activation fees up to £20.

Returns Policy

Equipment must be returned if you cancel within cooling off period. Contact customer service to arrange returns.

Frequently Asked Questions

What speeds does EE broadband offer?

EE offers speeds from 36-74 Mbps on FTTC up to 1.6 Gbps on full fibre FTTP, depending on availability in your area.

What is the Smart Hub?

The Smart Hub is EE's advanced Wi-Fi router included with broadband packages. Higher speed plans include the Smart Hub Pro with Wi-Fi 7 technology.

How long is the contract?

EE broadband contracts are typically 24 months. Prices increase by £4 per month each spring.

How do I contact EE broadband support?

Call 150 from an EE mobile or 0800 079 8586 from any phone. Average wait times are around 1 minute.

EE Home Broadband brings the reliability of the UK's largest mobile network to your home internet. Choose from a range of fibre packages to match your household's needs, from everyday browsing to 4K streaming and online gaming. Every plan includes EE's Smart Hub for strong Wi-Fi coverage throughout your home, plus access to EE's award-winning customer service. Bundle with EE mobile for additional savings.

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