Change Please
Change Please is a London coffee social enterprise selling specialty beans, subscriptions and charity greeting cards, with profits funding barista training for people experiencing homelessness.
No live codes or offers from Change Please right now — here's what to know before you shop.
About Change Please
Change Please is a London-based social enterprise, founded in 2015, that sells specialty coffee and puts the money towards tackling homelessness. It is run by Change Please CIC (community interest company 9651207) together with the Change Please Foundation, registered charity 1177958 in England and Wales and SC054107 in Scotland. Both give a registered address in Peckham, south-east London.
The company says all of its profits help people experiencing homelessness in the UK and Ireland. Trainees learn barista skills at its Peckham academy and are paid the Living Wage, and since 2021 its Driving for Change outreach buses have brought nurses, a hairdresser and money and job advice to people sleeping rough. B Lab lists Change Please CIC as a Certified B Corporation.
What Change Please sells
- Named specialty coffees such as Adventurous Blend, Tall, Dark & Handsome, Happy Go Lucky and Steady Fuel Decaf, as whole beans or ground
- Coffee subscriptions with adjustable delivery frequency, including the rotating Welcome Guest coffee and prepaid gift subscriptions
- Charity greeting cards, donation gifts in someone else's name and digital gift cards from £10
- Merchandise such as caps and a reusable cup, plus wholesale coffee, tea and hot chocolate for offices and cafés
According to its FAQ, most of its beans come from Central and South America and East Africa, with some from India and Indonesia, and it suggests drinking coffee within two months of the roast date.
Delivery and returns
UK delivery is free on orders over £20, and smaller orders pay a delivery charge shown at checkout. Because the coffee is roasted to order, parcels are dispatched within 3 to 4 working days and arrive with a Royal Mail tracking link. There is no click and collect.
For a return or refund, shoppers contact Change Please within 28 days of purchase with the order number, contact details and the reason. Orders cannot be amended or exchanged once placed, so the grind size needs checking before payment. Gift cards work online only, not in the cafés.
Ways to save at Change Please
Newsletter subscribers get 15% off a first order (checked November 2026), and subscribers can pause, skip or cancel deliveries from their account.
Change Please was founded in 2015 and is headquartered in London.
Discounts & Loyalty
Gift Cards Available
Shipping & Returns
UK standard delivery cost shown at checkout; free over £20. Coffee is roasted to order and dispatched within 3 to 4 working days, with a Royal Mail tracking link. No click and collect.
Returns Policy
Contact Change Please within 28 days of purchase with the order number, contact details and reason for a return or refund. Orders cannot be amended or exchanged once placed, as coffee is roasted to order.
Company Information
Founded
2015
Headquarters
London
Sustainability
Change Please CIC is listed as a Certified B Corporation in B Lab's directory; its FAQ says its coffee bags are fully recyclable.
Frequently Asked Questions
How much is Change Please delivery in the UK?
UK delivery is free on Change Please orders over £20; below that, the cost is shown at checkout. Coffee is roasted to order and dispatched within 3 to 4 working days, and a Royal Mail tracking link arrives by email once it ships.
What is Change Please's returns policy?
Change Please asks shoppers to get in touch within 28 days of purchase with their order number, contact details and the reason for the return. Because coffee is roasted to order, orders cannot be changed or exchanged after they are placed.
How can shoppers save money at Change Please?
Signing up to the Change Please newsletter gives 15% off a first order (checked November 2026). Orders over £20 also ship free in the UK, and coffee subscriptions can be paused or skipped from the customer account.
Who runs Change Please?
Change Please is run by Change Please CIC, community interest company 9651207, alongside the Change Please Foundation, charity 1177958 in England and Wales. Founded in 2015, it began as a single coffee cart in Covent Garden, London.
How long does Change Please coffee stay fresh?
Change Please recommends drinking its coffee within two months of the roast date. It says whole beans hold their freshness a little longer, while ground coffee starts losing quality straight away, so it suggests smaller, more frequent orders for ground coffee.
Does Change Please sell gift cards?
Yes. Change Please sells digital gift cards from £10, redeemable online only and not in its cafés. It also sells prepaid coffee subscriptions and donation gifts that can be made in another person's name.
How do shoppers contact Change Please?
Change Please lists the email address shop@changeplease.org and the phone number 0207 732 8188 on its website. Its FAQ points shoppers to the contact form for return and refund requests, which need the order number.
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Customer Service
0207 732 8188Customer Service Email
shop@changeplease.orgSimilar Shops
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