Q&A: Music Magpie founder talks AO acquisition and ‘spectacular’ Timpson partnership
Online consumer electronics retailer Music Magpie has been busy in recent years.
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Music Magpie is the UK's leading online retailer for buying and selling refurbished electronics and second-hand media, offering a smart way to declutter and upgrade.
No live deals right now from Music Magpie — you can still shop the latest below.
Shop at Music MagpieFounded in 2007 and headquartered in Stockport, United Kingdom, Music Magpie has established itself as a leading online retailer in the refurbished electronics and second-hand media market. Now a part of AO World PLC, Music Magpie is dedicated to promoting a circular economy, offering consumers a convenient and environmentally friendly way to buy and sell their unwanted items. Their business model not only provides great value but also significantly reduces electronic waste, making them a popular choice for conscious consumers across the UK.
Music Magpie boasts an impressive and ever-changing inventory. Shoppers can find a wide array of refurbished mobile phones, including popular models from Apple and Samsung, alongside laptops, tablets, and gaming consoles. Each electronic device undergoes thorough testing and professional refurbishment to ensure optimal performance. Beyond tech, Music Magpie is a haven for entertainment, stocking millions of pre-owned CDs, DVDs, Blu-rays, and books, covering every genre imaginable. It's the perfect place to find affordable tech upgrades or expand your media collection.
The online shopping experience at Music Magpie is designed for ease and efficiency. Customers can browse an extensive catalogue, make secure purchases, and benefit from reliable delivery services. Music Magpie also values its customers by offering a range of discounts: students can enjoy 10% off through Student Beans and UNiDAYS, while NHS and healthcare workers, as well as military personnel, receive a 10% discount via the Blue Light Card programme. Additionally, their 'Refer a Friend' scheme rewards both the referrer and the new customer, making it even more appealing to join the Music Magpie community.
Music Magpie was founded in 2007 and is headquartered in Stockport, Greater Manchester, United Kingdom. It is part of AO World PLC, with None (online retailer with partner drop-off points locations.
Student Discount
Music Magpie offers a 10% student discount. This is available by verifying student status through Student Beans or UNiDAYS.
NHS Discount
Music Magpie offers a 10% discount to NHS and healthcare workers through the Blue Light Card program.
Military / Blue Light Discount
Music Magpie offers a 10% discount to military personnel and armed forces through the Blue Light Card program and Beans iD. TroopScout members can also get £5 off their first order.
Loyalty Programme
Refer a Friend
Both the referrer and the referred friend receive a £5 bonus when the referred friend makes their first order (over £10). If a friend rents an item, both get a £10 gift card.
Standard delivery takes 2-3 working days. Express next-day delivery available. All refurbished tech items come with secure packaging. Free returns labels provided for trade-in items.
Returns Policy
14-day money-back guarantee on all purchases. Refurbished devices can be returned for full refund within the return period. Items must be in original condition with all accessories.
Founded
2007
Headquarters
Stockport, Greater Manchester, United Kingdom
Number of Stores
None (online retailer with partner drop-off points
Parent Company
AO World PLC
Music Magpie is built on sustainability, giving electronics and media a second life instead of becoming waste. The company has saved millions of items from landfill and significantly reduces the environmental impact of tech consumption through refurbishment and resale. Trading in old devices is both profitable and planet-friendly.
Enter your item's barcode or description on the website to get an instant quote. If happy, complete the order and post items for free using the provided label. Once received and checked, payment is sent to your bank account or PayPal within days.
Yes, all refurbished phones undergo rigorous testing and quality checks. Devices are graded based on cosmetic condition, with all functionality verified. Each phone comes with a warranty and 14-day money-back guarantee for peace of mind.
Music Magpie buys smartphones, tablets, laptops, smartwatches, gaming consoles, games, CDs, DVDs, Blu-rays, and books. Items must meet minimum condition requirements. Check the website for current prices on specific items.
Once your items are received and pass inspection, payment is typically processed within 1-2 working days. Payments can be made to your bank account or PayPal. You'll receive confirmation once payment is sent.
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Be the first to write a reviewCustomer Service
0330 400 1498Customer Service Email
help@musicmagpie.co.ukCustomer Service Hours
Monday to Friday, 8am - 8pm; Saturday, 9am - 5pm; Sunday, 10am - 4pm GMT
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Online consumer electronics retailer Music Magpie has been busy in recent years.
Music Magpie is partnering with Timpson to provide consumers with an instant in-store smartphone trade-in service.
Electricals retailer AO World has announced that its Music Magpie recommerce business is partnering with Timpson to provide customers with a faster and more convenient way... View Article