CeX
CeX is the UK's leading retailer for pre-owned electronics and entertainment, offering a vast selection of phones, consoles, games, and tech at great value, alongside a popular trade-in service.
Current Offers
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Shop at CeXAbout CeX
CeX, short for Complete Entertainment Exchange, has been a cornerstone of the UK's pre-owned electronics market since its founding in 1992. Headquartered in Watford, Hertfordshire, CeX has grown from a single store to a vast network of hundreds of locations across the UK and internationally. The company's mission is to provide a trusted platform for customers to buy, sell, and exchange a wide range of technology and entertainment products, promoting sustainability and affordability in consumer electronics.
Discover the CeX Product Range
At CeX, you'll find an incredible variety of products, all rigorously tested and graded for quality. Their extensive categories include mobile phones from top brands, laptops and desktop computers, and a comprehensive selection of gaming consoles such as PlayStation, Xbox, and Nintendo Switch. Gamers can delve into thousands of pre-owned video games, while film and music enthusiasts can browse a huge collection of DVDs, Blu-rays, and CDs. Additionally, CeX stocks various accessories, components, and other tech gadgets, making it a one-stop shop for all your entertainment and computing needs.
Smart Shopping and Trade-Ins
CeX offers a smart way to manage your electronics. Not only can you purchase items at competitive prices, but you can also easily sell your old phones, games, and gadgets for cash or trade them in for CeX vouchers. These vouchers provide greater value and never expire, making them a popular choice for customers looking to upgrade their tech or entertainment collection. With a commitment to customer satisfaction, CeX ensures all products are in good working order, backed by their robust testing procedures. Students can also enjoy exclusive discounts, making quality tech even more accessible.
CeX was founded in 1992 and is headquartered in London, United Kingdom. It is part of CeX Limited, with 400+ locations.
Discounts & Loyalty
Student Discount
Yes, CeX offers student discounts ranging from 10% to 20%. These discounts can be accessed by verifying student status through third-party providers such as UNiDAYS, Student Beans, or SheerID.
Gift Cards Available
Loyalty Programme
CeX Membership
CeX members can enjoy exclusive deals, including discounts of up to 20% on selected products.
Shipping & Returns
Standard delivery from £1.95; free Click and Collect
Returns Policy
24-month warranty on all products; 14-day returns
Company Information
Founded
1992
Headquarters
London, United Kingdom
Number of Stores
400+
Parent Company
CeX Limited
Payment Methods
Sustainability
Promoting reuse and recycling of electronics
Frequently Asked Questions
What kind of products does CeX sell?
CeX specialises in pre-owned electronics and entertainment. You can find a wide range of products including mobile phones, tablets, laptops, desktop PCs, video games and consoles, DVDs, Blu-rays, and various other gadgets and accessories.
How does CeX ensure the quality of its pre-owned products?
All items sold by CeX undergo rigorous testing by trained staff to ensure they are in full working order. Products are graded based on their cosmetic condition, and a warranty is provided for added peace of mind.
Can I sell or exchange my old electronics at CeX?
Yes, CeX operates a popular buy, sell, and exchange service. You can bring your unwanted electronics, games, and movies into a store or use their online service to get cash or store credit for your items.
How can I contact CeX customer service?
CeX does not provide a dedicated customer service phone number or direct email address. For inquiries, customers are directed to use the "Contact Us" form available on their official website.
Does CeX offer student discounts?
Yes, CeX offers student discounts, typically ranging from 10% to 20%. These can be accessed by verifying your student status through third-party platforms such as UNiDAYS, Student Beans, or SheerID.
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Student discount
Yes, CeX offers student discounts ranging from 10% to 20%. These discounts can be accessed by verifying student status through third-party providers such as UNiDAYS, Student Beans, or SheerID.
Click & Collect
Save on delivery by using CeX's Click & Collect service.
Join CeX Membership
CeX members can enjoy exclusive deals, including discounts of up to 20% on selected products.
Gift cards available
Buy discounted CeX gift cards from cashback sites to save even more.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
CeX Quick Facts
| Standard Delivery | Standard delivery from £1.95; free Click and Collect |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | 24-month warranty on all products; 14-day returns |
| Student Discount | Yes, CeX offers student discounts ranging from 10% to 20%. These discounts can be accessed by verifying student status through third-party providers such as UNiDAYS, Student Beans, or SheerID. |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, CeX Vouchers |
| Founded | 1992 |
| Headquarters | London, United Kingdom |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
0330 205 0203Customer Service Hours
General store opening hours: Monday to Saturday from 10:00 AM to 07:00 PM, Sunday from 11:00 AM to 06:00 PM. For specific store hours, please check their Store Locator.
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