Fruugo

Fruugo is a global online marketplace, headquartered in the UK, offering millions of products across a vast array of categories from fashion and home to tech and sports, connecting shoppers with diverse sellers worldwide.

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About Fruugo

Fruugo.co.uk is a prominent global online marketplace, proudly headquartered in Ulverston, Cumbria, United Kingdom. Established in 2008, Fruugo has rapidly grown to become a comprehensive platform connecting consumers with a vast array of products from thousands of international retailers. The company's mission is to simplify global shopping, enabling customers to easily find and purchase items from around the world, all in one convenient place.

Discover a World of Products at Fruugo

At Fruugo, the product selection is virtually limitless. Shoppers can explore an incredible diversity of categories, ensuring there's something for everyone. From the latest fashion trends and stylish footwear to essential home appliances and innovative tech gadgets, Fruugo offers an unparalleled choice. You can find everything from beauty and personal care products to equipment for sports and fitness, as well as engaging toys and games for all ages. The marketplace model means you're getting access to a constantly updated inventory from a multitude of sellers, making it ideal for discovering unique items and competitive deals.

Seamless Shopping and Support

Fruugo is built for the modern online shopper, providing a user-friendly experience that makes browsing and purchasing simple. As a purely online platform, it offers the flexibility to shop anytime, anywhere. While Fruugo does not operate physical stores, its robust online presence ensures accessibility. Should you have any queries or require support, Fruugo's customer service team is readily available. You can reach them via phone or email during their operating hours, ensuring a smooth and reliable shopping journey from selection to delivery.

Fruugo was founded in 2006 and is headquartered in Ulverston, Cumbria, United Kingdom. It is part of Fruugo.com Limited, with 0 locations.

Shipping & Returns

International Shipping

Delivery times and costs vary by seller and destination country. Most items ship from the retailer's location with tracking provided. International delivery typically takes 5-15 business days depending on origin and destination.

Returns Policy

30-day return policy on most items. Returns are processed through the original seller. Contact customer service to initiate a return and receive instructions specific to your order and seller.

Frequently Asked Questions

How does Fruugo work?

Fruugo is a global marketplace connecting shoppers with retailers worldwide. You browse and purchase products from various sellers through one platform, with prices shown in your local currency. Fruugo handles payment processing and customer service while retailers manage fulfilment.

Is Fruugo safe to buy from?

Yes, Fruugo provides buyer protection on all purchases. The platform vets retailers and holds payment until delivery is confirmed. If issues arise, Fruugo's customer service team mediates between buyers and sellers to ensure resolution.

How long does Fruugo delivery take?

Delivery times vary depending on the seller's location and your destination. Domestic orders typically arrive within 3-7 days, while international orders may take 5-15 business days. Tracking is provided for most shipments.

Can I return items bought on Fruugo?

Yes, most items can be returned within 30 days of delivery. Contact Fruugo customer service to initiate a return, and they'll provide specific instructions based on your seller. Refunds are processed once the seller receives the returned item.

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Fruugo Quick Facts

Standard Delivery	Delivery times and costs vary by seller and destination country. Most items ship from the retailer's location with tracking provided. International delivery typically takes 5-15 business days depending on origin and destination.
Free Delivery	Not available
Click & Collect	Not available
Returns Policy	30-day return policy on most items. Returns are processed through the original seller. Contact customer service to initiate a return and receive instructions specific to your order and seller.
Student Discount	Not available
NHS Discount	Not available
Military Discount	Not available
International Shipping	Available
Payment Methods	Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay
Founded	2006
Headquarters	Ulverston, Cumbria, United Kingdom

Last verified: February 2026

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Contact Information

Customer Service

+44 (0)161 938 0150

Customer Service Email

support@fruugo.com

Customer Service Hours

Monday to Friday, 9am - 5pm GMT

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