Ocado

About Ocado: The UK's Premier Online Grocer

Founded in 2000, Ocado has grown to become a household name in the UK for online grocery shopping. Headquartered in Hatfield, Hertfordshire, Ocado.com operates as an online-only supermarket, a 50:50 joint venture between the technology-focused Ocado Group plc and the iconic Marks & Spencer Group. This unique partnership allows Ocado customers to access an unparalleled range of products, including the highly sought-after M&S Food collection, all from the comfort of their home. Ocado's business model is built on innovation, utilising advanced robotics and logistics to deliver fresh, high-quality groceries directly to consumers' doors across the country.

Ocado's Extensive Product Range

When you shop at Ocado, you're not just buying groceries; you're gaining access to a comprehensive supermarket experience. Our product categories span everything from fresh produce, including organic fruits and vegetables, to a wide array of pantry staples, baked goods, and dairy products. Beyond food, customers can find a vast selection of household essentials, health and beauty products, baby care items, and pet supplies. The integration of Marks & Spencer Food means you can easily add premium ready meals, delicious desserts, and gourmet ingredients to your basket, making Ocado the ultimate destination for diverse and quality grocery shopping online.

Seamless Online Grocery Shopping Experience

Ocado is committed to making your grocery shopping as convenient and rewarding as possible. Our user-friendly website and app allow for easy browsing, list creation, and order management. We pride ourselves on reliable home delivery, with flexible slots available seven days a week to fit your schedule. Our dedicated customer service team is on hand from 7:00 am to midnight to assist with any queries. Customers can also benefit from our Smart Pass loyalty programme, which offers perks like unlimited free delivery and exclusive discounts. Furthermore, Ocado supports various communities with special offers, including student discounts, NHS worker discounts, and military discounts, ensuring great value for everyone.