UK spend across all online retail rises during Prime Day
Online retail spend in the UK has seen a huge year-on-year increase during day one of Amazon’s Prime Day event, according to Adobe Digital Insights shared with Retail Week.
Amazon
Amazon UK is your ultimate online destination for millions of products, from everyday essentials and cutting-edge tech to fashion, groceries, and entertainment, all delivered with speed and convenience across the UK.
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Shop at AmazonAbout Amazon UK
Since its establishment in 1998, Amazon UK has grown to become an indispensable part of the British retail landscape. As a subsidiary of Amazon.com, Inc., it operates from its headquarters in Principal Place, Shoreditch, London, with additional corporate offices in Manchester and various development and fulfilment centres across the nation. Amazon UK is committed to innovation, customer satisfaction, and contributing to the local economy through job creation and community initiatives like the Regional Creatives Fund.
Explore the Amazon UK Product Range
The product catalogue at amazon.co.uk is truly immense, covering almost every conceivable category. Shoppers can find everything from consumer electronics, including popular Echo devices and Fire tablets, to a wide selection of fashion and apparel for all ages. The platform is also a leading destination for books, music, and video content, including exclusive Prime Video series like "The Assassin". For daily needs, Amazon offers online grocery shopping through services like Iceland on Amazon and Amazon Now, delivering fresh produce and household essentials directly to your door in many UK cities.
Convenient Shopping and Support
Amazon UK prioritises a seamless shopping journey. Customers benefit from a variety of payment methods, including cards and Pay by Bank, ensuring flexibility at checkout. Their robust customer service is available via phone from 6 AM to midnight daily, ready to assist with orders, returns, and digital services. With advanced logistics, including same-day and next-day Prime deliveries, Amazon UK makes online shopping both efficient and enjoyable.
Amazon was founded in 1998 and is headquartered in 1 Principal Place, Shoreditch, London. It is part of Amazon.com, Inc., with 90+ warehouses and fulfilment centres locations.
News & Updates
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Prime Day is four days now — here’s how retailers avoid giving margin away
Amazon Prime Day runs this week from 23 to 26 June. The question is: how do you make it work for your business, rather than just for Amazon? The post Prime Day is four days now — here’s how retailers avoid giving margin away appeared first on InternetRetailing.
A
By Amanda VlietstraDiscounts & Loyalty
Student Discount
Prime Student offers 50% off Prime membership at £4.49/month or £47.49/year. Students get a 6-month free trial. Benefits include free One-Day delivery, Prime Video, Amazon Music, 10% off selected books and fashion brands.
Gift Cards Available
Loyalty Programme
Amazon Prime
£8.99/month or £95/year. Benefits include: Unlimited free One-Day and Same-Day delivery, Prime Video streaming, Amazon Music (100+ million songs), Prime Reading, Prime Gaming, Amazon Photos, Prime Day exclusive access, and ability to share benefits with family.
Shipping & Returns
Free delivery over £35Click & CollectInternational Shipping
Prime members enjoy unlimited free One-Day and Same-Day delivery on millions of eligible items. Same-Day delivery is available in 80+ UK towns and cities. Non-Prime customers can choose Standard Delivery (3-5 days), or pay for expedited options.
Returns Policy
Most items can be returned within 30 days of receipt in unused condition for a full refund. Customers have statutory cancellation rights within 14 days. Refunds are processed within 2 business days of receiving the return.
Company Information
Founded
1998
Headquarters
1 Principal Place, Shoreditch, London
Number of Stores
90+ warehouses and fulfilment centres
Parent Company
Amazon.com, Inc.
Payment Methods
Visa
Mastercard
American Express
Visa Debit
Maestro
Amazon Gift Cards
Instalments by Barclays
Sustainability
Amazon co-founded The Climate Pledge in 2019, committing to net-zero carbon emissions by 2040. 100% of electricity used by Amazon's operations has been matched with renewable energy since 2023. Investing in 100,000 electric delivery vehicles by 2030.
Frequently Asked Questions
How much does Amazon Prime cost in the UK?
Amazon Prime costs £8.99 per month or £95 per year for full membership. Students and young adults aged 18-22 can get Prime at 50% off (£4.49/month or £47.49/year) with a 6-month free trial. A 30-day free trial is available for all new members.
What is the free delivery threshold at Amazon UK?
Non-Prime members receive free delivery on orders of £35 or more on eligible items, or £10 or more on eligible books. Prime members enjoy unlimited free One-Day delivery with no minimum spend.
How long do I have to return items to Amazon UK?
Most items can be returned within 30 days of receipt in unused and undamaged condition for a full refund. You have statutory cancellation rights within 14 days of delivery. During the Christmas period, purchases typically have extended return windows.
Does Amazon UK offer Click and Collect?
Yes, Amazon offers over 30,000 pickup locations across the UK through Amazon Lockers and Amazon Counters. Collection is free regardless of order value, and you have 3 days to collect your parcel.
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Customer Service
0800 279 7234Customer Service Email
resolution-uk@amazon.co.ukCustomer Service Hours
Phone: 6am-midnight daily. Live chat: 24/7
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