Q&A: Coco de Mer CEO on why collaborating with M&S was the perfect fit
Luxury lingerie specialist Coco de Mer has never had a more exciting launch or driven so much traffic to its website until it released a collection with M&S.
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M&S (Marks & Spencer) is a beloved UK retailer offering a wide selection of quality fashion for women, men, and kids, alongside stylish home essentials, beauty products, and delicious food and drink.
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Marks & Spencer, often affectionately known as M&S, has been a cornerstone of British retail since its establishment in 1884. Headquartered in London, England, this prominent retailer has built a legacy on providing high-quality clothing, home goods, beauty products, and food. As a subsidiary of Marks and Spencer Group plc, the brand is synonymous with trust, quality, and innovation, continuously adapting to meet the evolving needs of its customers across the UK and internationally.
M&S offers an extensive collection of fashion-forward clothing for every member of the family. Discover stylish womenswear, sophisticated menswear, and durable kids' clothing, including popular items like denim, comfortable knitwear, and practical coats. From everyday essentials to occasion wear, M&S focuses on delivering quality fabrics and contemporary designs. Shoppers can easily buy fashion online, exploring categories like lingerie, activewear, and accessories to complete any look.
Beyond fashion, M&S provides a wide array of home essentials to elevate any living space. Browse luxurious bedding, elegant home accessories, and practical kitchen and dining items. The beauty department features a selection of skincare, makeup, and fragrances. Perhaps most famously, the M&S Foodhall offers an unparalleled selection of gourmet food and drink, including ethically sourced meats like 100% RSPCA Assured Oakham™ Gold chicken and 100% traceable British beef. You can also find delightful hampers, fine wines, and fresh flowers, making M&S a one-stop shop for quality groceries and gifts.
Shopping at M&S is designed for convenience. Customers can choose from various delivery options, including UK Standard, Next Day, and Nominated Day Delivery, with free standard delivery on orders over £60. The popular Click & Collect service is free for fashion, home, and beauty orders, allowing for flexible pickup. Returns are straightforward, with options for free in-store or postal returns. M&S values its customers, offering the Sparks loyalty programme for exclusive offers and rewards. Additionally, students, NHS workers, and military personnel can benefit from special discounts, making quality shopping more accessible. For assistance, customer service is available Monday-Sunday, 8am-8pm, at 03330 148000.
M&S was founded in 1884 and is headquartered in London, England. It is part of Marks and Spencer Group plc, with 1,000+ UK stores locations.
Luxury lingerie specialist Coco de Mer has never had a more exciting launch or driven so much traffic to its website until it released a collection with M&S.
Drapers 25 years of Coco de Mer: ‘M&S is an exciting new chapter in that journey’ Coco de Mer owner and CEO Lucy Litwack reflects on the shifts in behaviour towards the lingerie industry as the brand marks its 25th anniversary, alongside its recent partnership with Marks & Spencer. The post 25 years of Coco de Mer: ‘M&S is an exciting new chapter in that journey’ appeared first on Drapers.
M&S has introduced flexible payments provider Klarna to its checkout options.
M&S boss Stuart Machin and Sainsbury’s chief executive Simon Roberts were among the retailers talking to John Healey about the impact of higher national insurance contributions at Number 11 event yesterday
M&S boss Stuart Machin and Sainsbury’s chief executive Simon Roberts were among the retailers talking to John Healey about the impact of higher national insurance contributions at Number 11 event yesterday
Student Discount
10% student discount through Student Beans verification on clothing and home.
NHS Discount
NHS discount available through Blue Light Card on clothing and home.
Military / Blue Light Discount
Blue Light discount for armed forces on clothing and home.
Gift Cards Available
Loyalty Programme
Sparks
Free membership offering personalised offers, early sale access, charity donations with every shop, and exclusive rewards.
Standard delivery from £3.99, free over £60. Next day delivery available. Clothing Click & Collect free.
Returns Policy
Free returns within 35 days. In-store returns accepted at any M&S.
Founded
1884
Headquarters
London, England
Number of Stores
1,000+ UK stores
Parent Company
Marks and Spencer Group plc
M&S Plan A commits to sustainability with responsibly sourced products, recyclable packaging, and carbon reduction targets.
Yes, 10% student discount on clothing and home through Student Beans.
Yes, NHS discount available through Blue Light Card on clothing and home.
Sparks is M&S's free loyalty programme offering personalised offers and rewards.
Yes, free returns at any M&S store within 35 days.
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M&S have 8 offers available right now saving up to 20%.
10% student discount through Student Beans verification on clothing and home.
NHS discount available through Blue Light Card on clothing and home.
Blue Light discount for armed forces on clothing and home.
Get free delivery on orders over £60 at M&S.
Save on delivery by using M&S's Click & Collect service.
Free membership offering personalised offers, early sale access, charity donations with every shop, and exclusive rewards.
Buy discounted M&S gift cards from cashback sites to save even more.
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| Standard Delivery | Standard delivery from £3.99, free over £60. Next day delivery available. Clothing Click & Collect free. |
| Free Delivery | Orders over £60 |
| Click & Collect | Available |
| Returns Policy | Free returns within 35 days. In-store returns accepted at any M&S. |
| Student Discount | 10% student discount through Student Beans verification on clothing and home. |
| NHS Discount | NHS discount available through Blue Light Card on clothing and home. |
| Military Discount | Blue Light discount for armed forces on clothing and home. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna |
| Founded | 1884 |
| Headquarters | London, England |
Last updated: June 2026
8 offers & 1 voucher available
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Customer Service
0333 014 8000Customer Service Hours
Monday-Sunday 8am-8pm