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Zilch is an Edinburgh food brand selling a monk fruit sweetener powder made by water infusion and free from erythritol, in 100g and 200g pouches, one-off or on subscription.
No live codes or offers from Zilch right now — here's what to know before you shop.
| Standard Delivery | Free standard UK delivery on every order, 2 to 4 working days, with an emailed tracking link. UK addresses only; international shipping not yet offered. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Return unopened, factory-sealed items within 30 days of delivery for a full refund (email hello@enjoywithzilch.com with the order number); the customer pays return postage. Damaged or wrong items: report with a photo within 30 days for a free replacement or refund. Refunds within 14 days of the return being checked. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Founded | 2025 |
| Headquarters | Edinburgh, Scotland |
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Zilch is an Edinburgh company selling a monk fruit sweetener powder direct to shoppers and to trade buyers. Keith Mander and Gemma Stuart met at a co-working space in the city, and their business, Zilch Foods LTD (Scottish company SC838128), was incorporated on 18 February 2025. According to the brand, its powder became the first monk fruit product compliant with UK food law to reach British shoppers, in October 2025, because it is a decoction rather than an extract.
The ingredients panel declares monk fruit infusion powder made from 70% soluble tapioca fibre and 30% monk fruit decoction (Siraitia grosvenorii). Zilch describes the taste as honeydew melon, poached pear and floral honey, recommends starting with a third of a teaspoon, and quotes 153 servings in each 100g pack and a 36-month shelf life from manufacture. The powder is labelled gluten free, vegan and nut free.
Every UK order ships free, normally within 2 to 4 working days, and a tracking link is emailed once the parcel leaves. Zilch currently delivers only within the United Kingdom.
Unopened, factory-sealed pouches can come back within 30 days of delivery for a full refund, with the customer covering return postage to 53A Manor Place, Edinburgh. Damaged or wrong items reported with a photo to hello@enjoywithzilch.com within 30 days are replaced or refunded with no postage to pay, and refunds reach the original payment method within 14 days of the return being checked.
Choosing a subscription instead of a single order takes 10% off each delivery (checked November 2026).
Zilch was founded in 2025 and is headquartered in Edinburgh, Scotland.
Free standard UK delivery on every order, 2 to 4 working days, with an emailed tracking link. UK addresses only; international shipping not yet offered.
Returns Policy
Return unopened, factory-sealed items within 30 days of delivery for a full refund (email hello@enjoywithzilch.com with the order number); the customer pays return postage. Damaged or wrong items: report with a photo within 30 days for a free replacement or refund. Refunds within 14 days of the return being checked.
Founded
2025
Headquarters
Edinburgh, Scotland
No. Zilch ships every UK order free, and parcels normally arrive within 2 to 4 working days with an emailed tracking link. Orders can only go to UK addresses for now.
Unopened, factory-sealed pouches can be returned within 30 days of delivery for a full refund, with the customer paying return postage. Damaged or incorrect items are replaced or refunded free if reported with a photo within 30 days.
Zilch subscriptions arrive every month or every two months and cost 10% less than one-off orders (checked November 2026). Signing in with the order email lets customers pause, skip or cancel, or they can call 0800 820 3320.
Zilch Foods LTD, Scottish company SC838128, incorporated on 18 February 2025 with Keith Mander and Gemma Stuart as directors. The about page says Keith runs the business day to day from Edinburgh.
Two ingredients: soluble tapioca fibre (70%) and monk fruit decoction (30%), a slow water infusion of the fruit dried into powder. Zilch states that it contains no erythritol, allulose or artificial sweeteners.
Zilch gives a shelf life of 36 months from the date of manufacture, and each pouch carries its own date mark on the back. The powder should be stored somewhere cool and dry.
By email at hello@enjoywithzilch.com or by phone on 0800 820 3320. The contact page aims to reply within 24 hours, and post goes to Zilch Foods LTD, 53A Manor Place, Edinburgh EH3 7EG.
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Customer Service
0800 820 3320Customer Service Email
hello@enjoywithzilch.com