Viator
Viator offers an incredible selection of tours, activities, and unique experiences worldwide, helping you discover and book unforgettable adventures for your next trip.
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Shop at ViatorAbout Viator: Your Gateway to Global Experiences
Viator is a premier online platform dedicated to helping travellers discover and book an incredible array of tours, activities, and attractions around the world. As a Tripadvisor company, Viator leverages extensive local knowledge and a vast network of reputable operators to offer thousands of unique experiences. From iconic landmarks to hidden local gems, Viator makes it easy to enrich any journey with authentic and memorable adventures. Our mission is to empower you to explore the world your way, providing convenience, choice, and confidence in every booking.
Explore an Unrivalled Range of Tours & Activities
The selection available on Viator is designed to cater to every interest and budget. Whether you're looking for sightseeing tours in London, cooking classes in Rome, safari adventures in Africa, or boat trips in the Mediterranean, you'll find an extensive catalogue. Our categories span cultural and historical tours, food and wine experiences, outdoor and adventure activities, family-friendly excursions, and much more. With options for every type of traveller, Viator is the ideal place to book experiences online and plan your perfect itinerary.
Seamless Booking and Exceptional Service
Booking with Viator is straightforward and secure. Our platform offers detailed descriptions, real customer reviews, and high-quality photos to help you choose the perfect activity. Many experiences come with instant confirmation and flexible cancellation policies, providing peace of mind. After booking, you'll receive clear instructions and vouchers for your chosen activity. Should you need assistance, Viator's customer support team is readily available to ensure your experience is as smooth and enjoyable as possible. Discover why millions trust Viator to find and book their next unforgettable adventure.
Discounts & Loyalty
Gift Cards Available
Shipping & Returns
As Viator specialises in booking tours, activities, and experiences, there are no physical goods to deliver. Upon successful booking, customers receive instant digital confirmation, e-tickets, or vouchers via email, which can be accessed on mobile devices or printed for redemption at the activity location.
Returns Policy
Viator's return policy primarily relates to cancellations and refunds for booked experiences. Many tours and activities offer free cancellation up to 24 hours before the scheduled start time. Specific cancellation terms are clearly stated on each activity's product page, allowing customers to understand the refund eligibility before confirming their booking.
Payment Methods
Frequently Asked Questions
What kind of experiences can I book on Viator?
Viator offers a vast range of tours, activities, and attractions worldwide. This includes sightseeing tours, cultural experiences, outdoor adventures, cooking classes, day trips, skip-the-line tickets to popular attractions, and much more. You can find options suitable for all ages and interests.
How do I book an experience with Viator?
You can easily book an experience through the Viator website or mobile app. Simply search for your desired destination or activity, browse the available options, select your preferred date and time, and complete the secure booking process with your payment details. You'll receive instant confirmation for most bookings.
What is Viator's cancellation policy?
Many experiences on Viator offer flexible cancellation policies, often allowing free cancellation up to 24 hours before the activity starts. However, policies can vary by tour operator and specific experience, so it's crucial to check the "Cancellation Policy" section on each activity's product page before booking.
How will I receive my tickets or vouchers?
After your booking is confirmed, you will typically receive an email with your e-ticket or voucher. This can usually be presented on your mobile device or printed out, depending on the requirements of the specific tour operator. Full instructions will be provided in your booking confirmation.
Can I contact customer service if I have a problem?
Yes, Viator has a dedicated customer service team available to assist with any questions or issues regarding your bookings. You can usually find contact information, including phone numbers and email support, on the Viator website's "Help Centre" or "Contact Us" section.
Does Viator offer gift cards?
Yes, Viator offers gift cards, making them a perfect present for any travel enthusiast. Gift cards can be purchased directly from the Viator website and redeemed for any of the thousands of tours and activities available globally.
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Viator Quick Facts
| Standard Delivery | As Viator specialises in booking tours, activities, and experiences, there are no physical goods to deliver. Upon successful booking, customers receive instant digital confirmation, e-tickets, or vouchers via email, which can be accessed on mobile devices or printed for redemption at the activity location. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Viator's return policy primarily relates to cancellations and refunds for booked experiences. Many tours and activities offer free cancellation up to 24 hours before the scheduled start time. Specific cancellation terms are clearly stated on each activity's product page, allowing customers to understand the refund eligibility before confirming their booking. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay |
Last verified: April 2026
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