Traveloka
Traveloka is Southeast Asia's leading travel platform, offering cheap flights, hotels, activities, and global travel deals to help you plan your perfect trip worldwide.
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Shop at TravelokaAbout Traveloka
Traveloka, established in Indonesia in 2012, has swiftly risen to become Southeast Asia's premier online travel agency. With a mission to empower travellers, the platform has expanded its operations across the region, including Thailand, Vietnam, Singapore, Malaysia, Australia, and the Philippines. Traveloka is dedicated to providing a seamless and comprehensive booking experience, connecting millions of users with an extensive range of travel products and services.
Explore Your World with Traveloka
Comprehensive Travel Solutions
Whether you're searching for cheap flights to international destinations, a luxurious stay in a five-star hotel, or exciting local activities, Traveloka has you covered. Their platform offers a vast selection of transportation options, including flights, buses, trains, car rentals, and airport transfers. For accommodation, you can choose from hotels, apartments, guest houses, homestays, resorts, and villas. Beyond just travel, discover a world of experiences with access to theme parks, museums, day tours, and more, making it easy to plan every aspect of your holiday.
Seamless Booking Experience
Booking with Traveloka is designed to be straightforward and secure. The platform boasts a user-friendly interface, offering flexible booking options to suit your needs. With acceptance of over 40 payment methods and 24/7 customer support available in local languages, you can book with confidence. Traveloka's commitment to technology ensures a personalised and efficient booking process, from initial search to final confirmation, all accessible via their highly-rated mobile app and website.
Commitment to Community and Sustainability
Traveloka is not just a travel platform; it's also a responsible corporate citizen. The company actively implements initiatives that prioritise positive social and economic impact on local communities. This includes significant efforts such as initiating COVID-19 Vaccination Centers, which facilitated over 62,000 vaccinations, and distributing healthy meals to frontliners, showcasing their dedication beyond just travel services.
Traveloka was founded in 2012 and is headquartered in Indonesia.
Shipping & Returns
Traveloka provides instant confirmation and digital delivery of flight tickets, hotel vouchers, and activity passes directly to your app and email. Enjoy flexible booking options for many services, allowing changes or cancellations as per provider terms.
Returns Policy
Traveloka's cancellation and refund policies vary by product and provider. Details are available during the booking process and in your booking confirmation. For assistance, please visit the Traveloka Help Center, which outlines procedures for managing changes or cancellations.
Company Information
Founded
2012
Headquarters
Indonesia
Payment Methods
Sustainability
Traveloka is committed to responsible practices, initiating COVID-19 Vaccination Centers (over 62,000 vaccinations) and distributing healthy meals to frontliners. They aim to prioritise positive social and economic impact on local communities.
Frequently Asked Questions
What travel services does Traveloka offer?
Traveloka offers a comprehensive range of travel services including cheap flights, hotels, activities, airport transfers, car rentals, buses, trains, and even cruise packages. You can also book local attractions like theme parks, museums, and day tours.
How can I book a flight or hotel with Traveloka?
You can easily book flights and hotels through the Traveloka app or website. Simply select your destination, dates, and preferences, then browse the available options. The platform provides flexible booking options and secure payment methods for a seamless experience.
What payment methods does Traveloka accept?
Traveloka accepts over 40 payment methods, ensuring convenience for customers worldwide. While specific options may vary by region, common methods typically include major credit/debit cards like Visa, Mastercard, American Express, as well as PayPal, bank transfers, and various local payment solutions.
Does Traveloka offer customer support?
Yes, Traveloka provides 24/7 customer support available in local languages. If you have any questions or need assistance with your bookings, you can visit the Traveloka Help Center or contact their support team directly.
What is Traveloka's policy on flexible bookings?
Traveloka offers flexible booking options for many of its services, allowing for changes or cancellations according to the terms and conditions of the specific product and provider. Details regarding modification and refund policies are clearly outlined during the booking process and in your confirmation email. For more information, please refer to the Traveloka Help Center.
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Be the first to write a reviewTraveloka Quick Facts
| Standard Delivery | Traveloka provides instant confirmation and digital delivery of flight tickets, hotel vouchers, and activity passes directly to your app and email. Enjoy flexible booking options for many services, allowing changes or cancellations as per provider terms. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Traveloka's cancellation and refund policies vary by product and provider. Details are available during the booking process and in your booking confirmation. For assistance, please visit the Traveloka Help Center, which outlines procedures for managing changes or cancellations. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Bank Transfer, Local Payment Methods |
| Founded | 2012 |
| Headquarters | Indonesia |
Last verified: April 2026
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Contact Information
Customer Service Hours
24/7
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