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Valentin Imperial Riviera Maya offers a luxurious, adults-only all-inclusive resort experience in the stunning Mexican Caribbean, perfect for romantic getaways and unforgettable holidays.
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Valentin Imperial Riviera Maya is a distinguished 5-star adults-only all-inclusive resort located in the picturesque Mexican Caribbean. Part of the esteemed Valentin Hotel Group, a Spanish family-owned business with a legacy in hospitality since 1966, this resort opened its doors around 2007/2008. It stands as a beacon of luxury, offering an unparalleled holiday experience for adults seeking romance, relaxation, and gourmet dining in a stunning natural setting. The resort's architecture, inspired by a grand Mexican hacienda, blends seamlessly with the tropical landscape, creating an atmosphere of sophisticated tranquility.
At Valentin Imperial Riviera Maya, every aspect of your stay is curated for an exceptional adults-only experience. Guests can enjoy a vast selection of amenities, including luxurious Suites and Junior Suites, access to one of the region's largest swimming pools, and a diverse range of activities. The resort is renowned for its gastronomy, featuring seven à la carte restaurants with no reservation required, offering a world of flavours from around the globe. Unlimited premium drinks, 24-hour room service, and a comprehensive entertainment schedule ensure a truly worry-free holiday.
Beyond luxury, Valentin Imperial Riviera Maya is deeply committed to sustainability, implementing rigorous ecological protocols to protect its beautiful natural surroundings. This dedication ensures a harmonious balance between guest well-being, safety, and respect for the environment. For returning guests, the VAREWARDS loyalty programme provides exclusive access to special offers, discounts, private airport transfers, and resort credits, making each subsequent visit even more rewarding. This programme is designed to thank and incentivise loyal patrons, offering a truly bespoke experience for those who choose to return to this Caribbean paradise.
Valentin Imperial Riviera Maya was founded in 2007 and is headquartered in Playa del Carmen, Riviera Maya, Mexico. It is part of Valentin Hotel Group, with 1 locations.
Loyalty Programme
VAREWARDS
Members receive exclusive offers, promotional codes for discounts on direct bookings, private round-trip transfers from Cancun International Airport (CUN), and a $300 USD resort credit for spa and romantic dinners for stays of 5 nights or more. Benefits vary by membership tier based on previous stays.
Booking confirmations and travel documents are typically delivered digitally via email after a successful reservation. Guests receive all necessary information for their stay prior to arrival.
Returns Policy
Cancellation policies for bookings vary based on the rate type and time of cancellation. Guests are advised to review the specific terms and conditions provided at the time of booking or contact customer service for details regarding changes or cancellations.
Founded
2007
Headquarters
Playa del Carmen, Riviera Maya, Mexico
Number of Stores
1
Parent Company
Valentin Hotel Group
Valentin Imperial Riviera Maya is committed to environmental preservation, implementing rigorous ecological protocols to ensure a perfect balance between guest well-being, safety, and respect for the surrounding nature.
Valentin Imperial Riviera Maya is a 5-star adults-only all-inclusive luxury resort located in the Mexican Caribbean, offering a sophisticated and tranquil holiday experience.
The all-inclusive package includes spacious suites, gourmet dining at seven restaurants (no reservations needed), unlimited premium beverages, 24-hour room service, daily activities, and evening entertainment.
Yes, the resort offers the VAREWARDS loyalty programme, which provides members with exclusive offers, promotional codes, private transfers, and resort credits for future bookings.
You can contact the resort directly via phone at +529842063660 or email at vim.reservations@valentinmaya.com for reservations and general enquiries.
Yes, the resort has a strong commitment to environmental preservation, implementing rigorous ecological protocols to ensure a balance between luxury, guest well-being, and respect for nature.
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Be the first to write a reviewMembers receive exclusive offers, promotional codes for discounts on direct bookings, private round-trip transfers from Cancun International Airport (CUN), and a $300 USD resort credit for spa and romantic dinners for stays of 5 nights or more. Benefits vary by membership tier based on previous stays.
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| Standard Delivery | Booking confirmations and travel documents are typically delivered digitally via email after a successful reservation. Guests receive all necessary information for their stay prior to arrival. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Cancellation policies for bookings vary based on the rate type and time of cancellation. Guests are advised to review the specific terms and conditions provided at the time of booking or contact customer service for details regarding changes or cancellations. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, Bank Transfer |
| Founded | 2007 |
| Headquarters | Playa del Carmen, Riviera Maya, Mexico |
Last updated: June 2026
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Customer Service
+529842063660Customer Service Email
vim.reservations@valentinmaya.comCustomer Service Hours
24/7