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Undercover Tourist offers discounted tickets to popular theme parks and attractions, primarily in the US, helping you save on your next family holiday.
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Since its inception in 2000, Undercover Tourist has grown to become a premier online marketplace for discounted theme park and attraction tickets. Based in Miami, Florida, this trusted platform specialises in helping travellers secure significant savings on their holiday experiences, particularly for popular destinations across the United States. They are an authorised retailer, ensuring that all tickets purchased are genuine and valid, providing peace of mind for thousands of customers globally, including those planning trips from the UK.
Planning a trip to the sunshine state or the West Coast? Undercover Tourist offers an unparalleled selection of tickets for the most sought-after attractions. You can buy discounted Walt Disney World tickets online, find great deals on Universal Orlando Resort passes, or secure entry to Disneyland California. Their inventory extends beyond major theme parks to include water parks, dinner shows, and other family-friendly attractions, making it easy to build your perfect holiday itinerary. Look for cheap theme park tickets UK travellers can use for their US holidays.
Shopping with Undercover Tourist is designed to be straightforward and secure. As an online-only retailer, they focus on digital convenience, delivering tickets directly to your email or via their mobile app, ready for immediate use. While they don't have physical stores, their robust customer support system is there to help. UK customers can utilise a dedicated freephone number for assistance, ensuring a smooth booking process from start to finish. Although a direct loyalty scheme isn't available from Undercover Tourist, their commitment to providing direct savings ensures every customer benefits from competitive pricing.
Undercovertourist was founded in 2000 and is headquartered in Miami, FL, United States. It is part of Entertainment Benefits Group (EBG).
Loyalty Programme
FunLife Rewards (via parent company EBG)
Undercover Tourist does not have its own formal loyalty programme. However, its parent company, Entertainment Benefits Group (EBG), offers "FunLife Rewards," which may provide benefits across EBG's broader portfolio of entertainment and travel offerings.
Tickets are typically delivered digitally via email or through the Undercover Tourist mobile app, often instantly or within a short processing period after purchase. This allows for convenient access to your attraction entry.
Returns Policy
Tickets purchased through Undercover Tourist are generally non-refundable. It is important to review the specific terms and conditions for each ticket type and attraction at the time of purchase, as policies can vary.
Founded
2000
Headquarters
Miami, FL, United States
Parent Company
Entertainment Benefits Group (EBG)
Undercover Tourist specialises in selling discounted tickets for theme parks and attractions, primarily located in the United States, including major resorts like Walt Disney World and Universal Orlando.
UK customers can contact Undercover Tourist via their Freephone number: 0800 081 1702. Their customer service hours are Monday – Sunday, 1 PM–1 AM GMT.
No, Undercover Tourist does not currently offer specific student, NHS, or military discounts. They focus on providing general savings on their ticket prices for all customers.
Undercover Tourist primarily offers digital tickets, which are delivered via email or through their mobile app, allowing for convenient and instant access.
Undercover Tourist does not have its own formal loyalty or rewards programme. However, their parent company, Entertainment Benefits Group (EBG), operates a loyalty programme called "FunLife Rewards."
No, Undercover Tourist operates exclusively as an online platform and does not have any physical stores or locations.
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Be the first to write a reviewUndercover Tourist does not have its own formal loyalty programme. However, its parent company, Entertainment Benefits Group (EBG), offers "FunLife Rewards," which may provide benefits across EBG's broader portfolio of entertainment and travel offerings.
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| Standard Delivery | Tickets are typically delivered digitally via email or through the Undercover Tourist mobile app, often instantly or within a short processing period after purchase. This allows for convenient access to your attraction entry. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Tickets purchased through Undercover Tourist are generally non-refundable. It is important to review the specific terms and conditions for each ticket type and attraction at the time of purchase, as policies can vary. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2000 |
| Headquarters | Miami, FL, United States |
Last updated: June 2026
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Customer Service
0800 081 1702 (UK Freephone)Customer Service Hours
USA Toll Free: Monday – Sunday, 8 AM–8 PM Eastern Time; UK Freephone: Monday – Sunday, 1 PM–1 AM GMT