
Haven Holidays
Escape to the UK's beautiful coastlines with Haven Holidays, offering memorable family holidays, touring, and camping experiences at over 38 holiday parks.
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Shop at Haven HolidaysAbout Haven Holidays
Since its establishment in 1964, Haven Holidays has grown to become one of the UK's most recognised and cherished leisure brands. With a proud history of providing exceptional family holidays, Haven operates over 38 holiday parks strategically located in some of Britain's most beautiful coastal and countryside settings. Part of Bourne Leisure Limited, and ultimately owned by the Blackstone Group, Haven is committed to delivering outstanding holiday experiences that cater to every member of the family. Their mission is to create happy memories that last a lifetime, offering a blend of relaxation, adventure, and entertainment.
Discover Your Perfect UK Getaway
At Haven, the focus is on providing diverse holiday options to suit every preference. You can choose from a wide range of accommodation types, including modern static caravans, luxurious lodges, and accessible options. For those who love the great outdoors, Haven also offers excellent facilities for touring and camping holidays, allowing guests to bring their own tents, caravans, or motorhomes. Each park is a destination in itself, featuring a wealth of amenities such as indoor and outdoor swimming pools, sports courts, adventure playgrounds, and direct beach access at many locations.
Family Fun and Relaxation
A holiday with Haven means endless fun for the whole family. The parks boast extensive entertainment programmes, from lively evening shows and character meet-and-greets to engaging kids' clubs and activities. Guests can enjoy a variety of dining options, from casual takeaways to sit-down restaurants, ensuring there's something to satisfy every palate. For adventure seekers, many parks offer thrilling activities like high-ropes, climbing walls, and water flumes. Alternatively, for those seeking relaxation, the stunning coastal locations provide the perfect backdrop for leisurely walks and enjoying the natural beauty of the UK.
Exclusive Savings and Loyalty
Haven Holidays is dedicated to making holidays accessible and rewarding. They offer various ways to save, including special discounts for NHS staff and military personnel through partnerships with Health Service Discounts and Blue Light Card. Additionally, the "Freedom Trail" loyalty club provides exclusive benefits for touring and camping guests, including discounts on bookings and reduced deposits. For holiday home owners, the "Owners Card" unlocks further perks across the parks. Keep an eye on the official Haven website for the latest deals and promotions to ensure you get the best value on your next UK family holiday.
Haven Holidays was founded in 1964 and is headquartered in Hemel Hempstead, Hertfordshire, United Kingdom. It is part of Blackstone Group, with Around 39 holiday parks locations.
Discounts & Loyalty
Student Discount
Information is conflicting, but some sources suggest Haven offers student discounts of up to 15% on holidays. Check their website for the latest offers and eligibility.
NHS Discount
Yes, Haven offers discounts for NHS staff and healthcare workers, typically up to 15%. These are accessible through platforms like Health Service Discounts and Blue Light Card.
Military / Blue Light Discount
Yes, Haven offers discounts for military and armed forces personnel. This includes 10% through the SSAFA shop website, exclusive savings via Blue Light Card, and up to £30 off through Wifinity Perks.
Loyalty Programme
Freedom Trail, Newsletter Perks, Owners Card
Haven offers multiple loyalty programmes. The Freedom Trail for touring and camping customers provides 10-15% off bookings. Newsletter subscribers get 10% off their first order, birthday vouchers, and early sales access. Holiday home owners benefit from an Owners Card, offering 15% off purchases and 50% off leisure activities.
Shipping & Returns
As Haven Holidays provides holiday bookings rather than physical products, traditional delivery information does not apply.
Returns Policy
For holiday bookings, traditional retail returns policies do not apply. Cancellation and amendment policies are subject to Haven's terms and conditions at the time of booking. Please refer to your booking confirmation or the Haven website for details.
Company Information
Founded
1964
Headquarters
Hemel Hempstead, Hertfordshire, United Kingdom
Number of Stores
Around 39 holiday parks
Parent Company
Blackstone Group
Payment Methods
Frequently Asked Questions
How do I book a holiday with Haven?
You can easily book your Haven holiday directly through their official website, haven.com. Simply select your desired park, dates, and accommodation type, then follow the online booking process.
What types of accommodation does Haven offer?
Haven offers a range of accommodation options including modern static caravans, luxury lodges, and dedicated pitches for touring caravans, motorhomes, and tents at many of their parks.
Are pets allowed at Haven holiday parks?
Yes, many Haven holiday parks are pet-friendly and welcome dogs in specific accommodation types and areas. It's best to check the specific park's pet policy and availability when booking.
What activities and facilities are available at Haven parks?
Haven parks boast a wide array of facilities including swimming pools, sports courts, adventure playgrounds, arcades, restaurants, and entertainment venues. A full schedule of activities and shows is typically available for all ages.
How can I contact Haven Holidays customer service?
You can contact Haven customer service by phone at 0333 202 5250. For general email enquiries, info@havenfamilyholidays.co.uk is available, and groups can use groupsandevents@haven.com.
Does Haven offer any loyalty or discount programmes?
Yes, Haven offers several programmes including the 'Freedom Trail' for touring and camping customers, 'Newsletter Perks' for new subscribers, and an 'Owners Card' for holiday home owners. They also provide discounts for NHS staff, military personnel, and potentially students.
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Be the first to write a review4 Ways to Save at Haven Holidays in 2026
Student discount
Information is conflicting, but some sources suggest Haven offers student discounts of up to 15% on holidays. Check their website for the latest offers and eligibility.
NHS discount
Yes, Haven offers discounts for NHS staff and healthcare workers, typically up to 15%. These are accessible through platforms like Health Service Discounts and Blue Light Card.
Military & Blue Light discount
Yes, Haven offers discounts for military and armed forces personnel. This includes 10% through the SSAFA shop website, exclusive savings via Blue Light Card, and up to £30 off through Wifinity Perks.
Join Freedom Trail, Newsletter Perks, Owners Card
Haven offers multiple loyalty programmes. The Freedom Trail for touring and camping customers provides 10-15% off bookings. Newsletter subscribers get 10% off their first order, birthday vouchers, and early sales access. Holiday home owners benefit from an Owners Card, offering 15% off purchases and 50% off leisure activities.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Haven Holidays Quick Facts
| Standard Delivery | As Haven Holidays provides holiday bookings rather than physical products, traditional delivery information does not apply. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | For holiday bookings, traditional retail returns policies do not apply. Cancellation and amendment policies are subject to Haven's terms and conditions at the time of booking. Please refer to your booking confirmation or the Haven website for details. |
| Student Discount | Information is conflicting, but some sources suggest Haven offers student discounts of up to 15% on holidays. Check their website for the latest offers and eligibility. |
| NHS Discount | Yes, Haven offers discounts for NHS staff and healthcare workers, typically up to 15%. These are accessible through platforms like Health Service Discounts and Blue Light Card. |
| Military Discount | Yes, Haven offers discounts for military and armed forces personnel. This includes 10% through the SSAFA shop website, exclusive savings via Blue Light Card, and up to £30 off through Wifinity Perks. |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, Maestro, PayPal |
| Founded | 1964 |
| Headquarters | Hemel Hempstead, Hertfordshire, United Kingdom |
Last verified: February 2026
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Customer Reviews
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Contact Information
Customer Service
0333 202 5250Customer Service Email
info@havenfamilyholidays.co.ukCustomer Service Hours
For caravan ownership enquiries: Mon-Fri 9am-6pm, Sat-Sun 10am-5pm
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