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Toputure is a Brooklyn-based home cardio brand selling folding treadmills, under-desk walking pads, exercise bikes and treadmill accessories, with a two-year warranty.
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Toputure offers price matching. If you find a product cheaper elsewhere, they may match the price.
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| Standard Delivery | US: free express shipping on all orders; most orders processed in 24 to 48 business hours, delivery in 2 to 4 business days; curbside only. No delivery to Alaska, Hawaii, Puerto Rico, PO boxes or APO/FPO addresses; remote areas can pay extra. Also ships to Canada and 14 European countries (2 to 10 business days). |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Request an RMA from help@toputure.com within 90 days of delivery. Items must be unused, unopened and in original packaging with proof of purchase. No restocking fee; on change-of-mind returns the outbound and return shipping costs are deducted. Toputure covers return shipping when it is at fault. Refund within 7 business days of inspection. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Contact retailer |
| Headquarters | Brooklyn, New York |
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Toputure is a home cardio equipment brand whose web store is run by Golden Products Trading Inc., listed at 8415 7th Avenue in Brooklyn, New York. It sells to American buyers in dollars and also ships to Canada and 14 European countries. Its contact form shows the equipment is also sold through Amazon and AliExpress.
According to Toputure, the name blends "top" and "future". The brand pairs its machines with the Toputure app, puts user manuals and warranty activation online, backs its equipment with a two-year warranty and runs a 60-day price match guarantee.
Shipping to US addresses is free and goes by express service. Toputure processes most orders within 24 to 48 business hours and quotes 2 to 4 business days for delivery. Treadmills arrive curbside only, and the store does not deliver to Alaska, Hawaii, Puerto Rico, PO boxes or APO/FPO addresses. Remote addresses can incur extra carrier charges.
Unused, unopened items in their original packaging can be returned within 90 days of delivery with proof of purchase, after an RMA is requested from help@toputure.com. There is no restocking fee, but on change-of-mind returns Toputure deducts the outbound and return shipping it paid; when the fault is Toputure's, it sends a prepaid label or arranges pickup. Refunds are issued within 7 business days of inspection.
Toputure is headquartered in Brooklyn, New York.
Gift Cards Available
US: free express shipping on all orders; most orders processed in 24 to 48 business hours, delivery in 2 to 4 business days; curbside only. No delivery to Alaska, Hawaii, Puerto Rico, PO boxes or APO/FPO addresses; remote areas can pay extra. Also ships to Canada and 14 European countries (2 to 10 business days).
Returns Policy
Request an RMA from help@toputure.com within 90 days of delivery. Items must be unused, unopened and in original packaging with proof of purchase. No restocking fee; on change-of-mind returns the outbound and return shipping costs are deducted. Toputure covers return shipping when it is at fault. Refund within 7 business days of inspection.
Headquarters
Brooklyn, New York
No. Toputure ships free to US addresses by express service, with delivery in 2 to 4 business days after 24 to 48 business hours of processing. It does not deliver to Alaska, Hawaii, Puerto Rico, PO boxes or APO/FPO addresses.
Toputure accepts returns within 90 days of delivery for unused, unopened items in original packaging with proof of purchase. There is no restocking fee, but change-of-mind returns have the outbound and return shipping costs deducted from the refund.
Toputure gives a two-year warranty on its equipment. Owners can activate the warranty and download user manuals on the Toputure site, and warranty, delivery or setup questions go to help@toputure.com.
Yes. Toputure runs a 60-day price match guarantee, which it lists alongside free shipping, 90-day returns and its two-year warranty. The terms are set out on the store's Price Match Guarantee page.
Toputure's online store is operated by Golden Products Trading Inc., which lists a physical address at 8415 7th Avenue, Brooklyn, New York 11228. Customer support works Monday to Friday, 9 AM to 7 PM, by email at help@toputure.com.
Yes. Besides the US, Toputure ships to Canada and 14 European countries, including France, Germany, Italy, Spain and the Netherlands. Its shipping page quotes 2 to 4 business days for Canada and the larger European markets and up to 10 business days elsewhere.
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Customer Service Email
help@toputure.comCustomer Service Hours
Mon-Fri, 9:00 AM to 7:00 PM
