The Underfloor Heating Store
The Underfloor Heating Store offers award-winning electric and water underfloor heating systems, providing best prices, expert advice, and fast delivery across the UK.
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Shop at The Underfloor Heating StoreAbout The Underfloor Heating Store
The Underfloor Heating Store stands as a premier online destination for all your underfloor heating requirements in the UK. Renowned for their commitment to quality and customer satisfaction, they provide a vast selection of electric and water-based systems. With over 15 years of industry experience, their team of experts is dedicated to guiding you through every step, from initial design to final installation, ensuring a warm and comfortable environment for your home or project.
Comprehensive Underfloor Heating Solutions
Electric Underfloor Heating
Discover a wide range of electric underfloor heating options, including easy-to-install underfloor heating mats, versatile underfloor heating cables, and efficient underfloor heating foil. These systems are perfect for various floor types, from tiles and wood to carpet, providing consistent warmth. Complement your system with essential accessories like insulation boards, smart thermostats, and installation tools.
Water Underfloor Heating
For larger areas or new builds, their water underfloor heating systems offer an energy-efficient solution. The Underfloor Heating Store provides comprehensive support, including free CAD designs, to help you plan and implement the perfect hydronic system tailored to your specific needs.
Unrivalled Service and Support
The Underfloor Heating Store prides itself on exceptional service. Benefit from their Price Match Promise, ensuring you get the best deal, and enjoy peace of mind with Lifetime Warranties on many products. Their expert technical and sales teams are available throughout the week to offer advice, troubleshoot, and assist with any queries, making your purchase and installation experience seamless and stress-free.
Shipping & Returns
Next-day delivery is available across mainland UK (England, Scotland, and Wales). We do not currently ship to Northern Ireland, Ireland, the Channel Islands, or internationally. Delivery prices are calculated at checkout.
Returns Policy
Please contact our customer services team for details on our returns policy. Products must typically be returned in unused condition within a specified period.
Payment Methods
Frequently Asked Questions
What types of underfloor heating systems does The Underfloor Heating Store offer?
We offer a comprehensive range of both electric and water underfloor heating systems, including heating mats, cables, foil, and in-screed solutions, along with all necessary accessories like thermostats and insulation.
Do you provide design services for underfloor heating?
Yes, we offer free CAD design services to help you plan and create the perfect bespoke heating system for your space. You can also use our online kit builders to configure your system in simple steps.
What are your delivery options?
We provide a reliable next-day delivery service across mainland UK, covering England, Scotland, and Wales. Unfortunately, we do not currently ship to Northern Ireland, Ireland, the Channel Islands, or internationally.
How can I contact customer support or technical advice?
You can call our experts on 01268 567016. Our sales and technical support teams are available Monday-Friday from 7am to 6pm. Customer service and accounts are available Monday-Thursday 8am-6pm and Friday 8am-5pm. You can also email us at customerservices@theunderfloorheatingstore.com.
Do you offer a price match guarantee?
Yes, we have a Price Match Promise to ensure you receive the best possible value for your underfloor heating products.
What warranties do your products come with?
Many of our underfloor heating systems and products come with industry-leading Lifetime Warranties, providing you with long-term peace of mind.
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Be the first to write a reviewThe Underfloor Heating Store Quick Facts
| Standard Delivery | Next-day delivery is available across mainland UK (England, Scotland, and Wales). We do not currently ship to Northern Ireland, Ireland, the Channel Islands, or internationally. Delivery prices are calculated at checkout. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Please contact our customer services team for details on our returns policy. Products must typically be returned in unused condition within a specified period. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
Last verified: April 2026
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Contact Information
Customer Service
01268 567016Customer Service Email
customerservices@theunderfloorheatingstore.comCustomer Service Hours
Mon-Fri 7am-6pm (Sales & Technical), Mon-Thu 8am-6pm, Fri 8am-5pm (Customer Service & Accounts)
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