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Best Heating is the UK's leading online specialist for designer radiators, heated towel rails, and modern heating solutions, offering style, efficiency, and fast, free delivery.
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Best Heating, established in 2012, has grown from a small family-run business in Burnley, Lancashire, into the UK's leading online destination for designer radiators and modern heating solutions. With over 15 years of experience and a commitment to making heating easier and more inspiring, Best Heating combines expert advice with a vast selection of beautifully crafted products. They pride themselves on award-winning customer service and a secure, user-friendly online shopping experience, ensuring every customer finds the perfect heating solution for their home.
Discover an unparalleled collection of heating products at Best Heating, designed to complement and add value to any home. Their extensive range includes cutting-edge designer radiators, elegant heated towel rails, and efficient electric heating solutions. Whether you're seeking a bold vertical showstopper like the Milano Aruba, a classic column radiator such as the Milano Windsor, or a modern flat panel convector like the Milano Erin, Best Heating offers high-quality designs in every size, finish, and price point. With over 50 delightful shades, from soft neutrals to posh metallics, you can curate your space with warmth and style.
Shopping with Best Heating means enjoying a seamless and rewarding experience. They offer fast and free UK delivery, bringing your chosen heating products directly to your door. Customers benefit from industry-leading product guarantees and the assurance of excellent customer feedback, with over 60,000 positive reviews. Best Heating also values its community, offering exclusive discounts for NHS and armed forces personnel via Blue Light Card, and a unique "besties" loyalty program where customers can earn rewards by showcasing their new radiators on social media. It's truly heating made cooler, with professional service at its heart.
Best Heating was founded in 2008 and is headquartered in Burnley, Lancashire. It is part of Limitless Digital Group Limited (LDG), with Online only locations.
NHS Discount
Best Heating offers an exclusive 10% discount to key workers and NHS staff with a Blue Light Card account on orders of £400 or more.
Military / Blue Light Discount
Armed service personnel can claim a 10% discount on orders of £400 or more via a Blue Light Card account.
Loyalty Programme
besties
Earn rewards (up to £40) by sharing posts or stories featuring Best Heating radiators on Instagram or TikTok via the Social Tip app. Rewards for posts typically land within 72 hours, and for stories, within 24 hours. Customers can post multiple times and get rewarded each time.
Free delivery on orders over £499. Standard delivery from £9.95. Express delivery available.
Returns Policy
14-day returns policy on unused items
Founded
2008
Headquarters
Burnley, Lancashire
Number of Stores
Online only
Parent Company
Limitless Digital Group Limited (LDG)
Best Heating specialises in designer radiators, heated towel rails, and modern home heating accessories. Their extensive range includes vertical and horizontal radiators, column radiators, electric radiators, and a wide variety of finishes and colours to suit any interior design.
Best Heating offers fast and free standard UK delivery, typically within 1-3 working days for most items. For larger items or orders, a pallet haulier will contact you to book a convenient delivery day. You can track your order status via the My Account section.
You can contact Best Heating customer service by phone at 0330 027 1490 (UK) or 1800 338 844 (Ireland), via Live Chat on their website, or by using their online contact form. Their customer service hours are Monday to Friday, 8:30 AM – 5:00 PM.
Yes, Best Heating offers an exclusive 10% discount to NHS staff, key workers, and armed service personnel on orders of £400 or more, available via a Blue Light Card account. They do not currently offer a student discount.
The "besties" loyalty program allows customers to earn rewards (up to £40) by sharing photos or stories of their Best Heating radiators on Instagram or TikTok through the Social Tip app. Rewards are typically processed within 24-72 hours.
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Be the first to write a reviewBest Heating offers an exclusive 10% discount to key workers and NHS staff with a Blue Light Card account on orders of £400 or more.
Armed service personnel can claim a 10% discount on orders of £400 or more via a Blue Light Card account.
Get free delivery on orders over £499 at Best Heating.
Earn rewards (up to £40) by sharing posts or stories featuring Best Heating radiators on Instagram or TikTok via the Social Tip app. Rewards for posts typically land within 72 hours, and for stories, within 24 hours. Customers can post multiple times and get rewarded each time.
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| Standard Delivery | Free delivery on orders over £499. Standard delivery from £9.95. Express delivery available. |
| Free Delivery | Orders over £499 |
| Click & Collect | Not available |
| Returns Policy | 14-day returns policy on unused items |
| Student Discount | Not available |
| NHS Discount | Best Heating offers an exclusive 10% discount to key workers and NHS staff with a Blue Light Card account on orders of £400 or more. |
| Military Discount | Armed service personnel can claim a 10% discount on orders of £400 or more via a Blue Light Card account. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal, Finance options |
| Founded | 2008 |
| Headquarters | Burnley, Lancashire |
Last updated: June 2026
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Customer Service
0330 027 1490Customer Service Email
sales@bestheating.comCustomer Service Hours
Monday to Friday, 8:30 AM – 5:00 PM.