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The Ioutlet

The iOutlet is an award-winning UK retailer offering high-quality refurbished iPhones, iPads, consoles, and other tech with fast & free delivery and a 12-month warranty.

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About The iOutlet: Your Trusted Refurbished Tech Partner

The iOutlet is a multi-award winning UK retailer and distributor specialising in the refurbished technology market. Established in 2014, the company has rapidly grown to become a leading name, known for its commitment to quality, affordability, and sustainability. With millions of units sold and distributed across 40 countries, The iOutlet's mission is to provide certified pre-owned devices that perform like new, all while contributing to a healthier planet.

Our Commitment to Quality and Sustainability

Every refurbished product from The iOutlet undergoes a rigorous, multi-point testing process to ensure it meets the highest standards of functionality and reliability. This meticulous approach guarantees that customers receive devices in perfect working order, backed by a comprehensive 12-month warranty. Beyond sales, The iOutlet actively promotes a circular economy through its buy-back and trade-in programmes, significantly reducing electronic waste and carbon footprint.

Explore Our Extensive Range of Refurbished Electronics

Discover an impressive selection of refurbished tech at The iOutlet. Their inventory includes popular models of refurbished iPhones, such as the iPhone 11, 12, 13, 14, and 15, available in various grades and specifications. Beyond Apple smartphones, you can find high-quality refurbished iPads, laptops, game consoles, and smartwatches. Each product listing clearly indicates its grade (e.g., Grade A, Grade B), allowing customers to make informed choices based on cosmetic condition and budget.

A Seamless and Supportive Shopping Experience

Shopping at The iOutlet is designed for convenience and peace of mind. Benefit from Fast & Free UK delivery on all orders, with expedited options available. Their dedicated customer service team is on hand to provide support for any inquiries, from pre-purchase questions to after-sales service, returns, and repairs. With secure payment options, including Klarna, The iOutlet makes acquiring premium refurbished technology an easy and accessible process for everyone.

The Ioutlet was founded in 2014 and is headquartered in Plymouth, UK, with Online only locations.

Shipping & Returns

International Shipping

The iOutlet offers Fast & Free UK delivery on all orders, with an option for Next Day delivery. Orders are typically processed within 2-4 working days. All products come with a 12-month warranty.

Returns Policy

Customers can contact the friendly customer service team for questions regarding orders, returns, or repairs. Specific details on the returns window and process should be checked on their website.

Company Information

Founded

2014

Headquarters

Plymouth, UK

Number of Stores

Online only

Payment Methods
Visa
Mastercard
PayPalPayPal
Klarna
Sustainability

The iOutlet is committed to fighting e-waste by refurbishing devices and promoting a circular economy. They offer buy-back and trade-in solutions to reduce e-waste and carbon footprint.

Frequently Asked Questions

What kind of products does The iOutlet sell?

The iOutlet specialises in high-quality refurbished technology, including iPhones, iPads, laptops, game consoles, and smartwatches. All devices are rigorously tested and come with a 12-month warranty.

Does The iOutlet offer free delivery?

Yes, The iOutlet offers Fast & Free UK delivery on all orders. Next Day delivery options are also available.

What is The iOutlet's warranty policy?

All refurbished products purchased from The iOutlet come with a 12-month warranty, ensuring peace of mind and coverage for any potential issues.

How does The iOutlet contribute to sustainability?

The iOutlet actively fights e-waste by refurbishing devices and giving them a second life. They also offer buy-back and trade-in solutions to promote a circular economy and reduce carbon footprint.

Can I sell my old devices to The iOutlet?

Yes, The iOutlet offers a buy-back and trade-in solution, allowing you to sell your old devices for cash and contribute to the circular economy.

Where is The iOutlet based?

The iOutlet is based in Plymouth, UK, operating primarily as an online retailer with operational hubs in the area.

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The Ioutlet Quick Facts

Standard DeliveryThe iOutlet offers Fast & Free UK delivery on all orders, with an option for Next Day delivery. Orders are typically processed within 2-4 working days. All products come with a 12-month warranty.
Free DeliveryNot available
Click & CollectNot available
Returns PolicyCustomers can contact the friendly customer service team for questions regarding orders, returns, or repairs. Specific details on the returns window and process should be checked on their website.
Student DiscountNot available
NHS DiscountNot available
Military DiscountNot available
International ShippingAvailable
Payment MethodsVisa, Mastercard, PayPal, Klarna
Founded2014
HeadquartersPlymouth, UK

Last verified: April 2026