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AliExpress by Alibaba.com is your global online marketplace, offering an incredible array of products from electronics and fashion to home goods at competitive prices for UK shoppers.
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Founded in 2010 and a proud member of the Alibaba Group, AliExpress has rapidly grown into one of the world's largest online retail services. Headquartered in Hangzhou, China, this innovative platform connects millions of buyers with sellers and manufacturers globally, offering an unparalleled selection of products at highly competitive prices. AliExpress is dedicated to making international shopping accessible and affordable for consumers in the UK and beyond, providing a direct link to a vast array of goods.
The sheer breadth of products available on AliExpress is truly astounding. Shoppers can delve into extensive categories ranging from cutting-edge consumer electronics, including the latest smartphones, tablets, and smart home devices, to a comprehensive selection of fashion and apparel for all ages and styles. Discover everything from stylish clothing and footwear to intricate jewellery and accessories.
Beyond fashion and tech, AliExpress excels in offering a diverse range of home and garden essentials, health and beauty products, toys, hobbies, and sports equipment. Whether you're looking for DIY tools, kitchen gadgets, pet supplies, or unique gifts, the platform's direct sourcing model often means you can find items at significantly lower prices than traditional retail channels, making it a favourite for bargain hunters.
AliExpress is committed to a seamless online shopping experience. While direct phone support isn't offered, their customer service team is available 24/7 via email and through their robust website and mobile app, ensuring assistance is always at hand. Students can enjoy exclusive savings through partnerships with Student Beans and UNiDAYS, providing valuable discounts on a wide range of purchases. Furthermore, the AliExpress Member Program rewards loyalty with points that unlock various membership tiers and exclusive benefits, alongside 'Coins' that can be redeemed for discounts, enhancing the overall value proposition for frequent shoppers.
AliExpress by Alibaba was founded in 2010 and is headquartered in China (Global marketplace). It is part of Alibaba Group, with Online marketplace locations.
Student Discount
Yes, AliExpress offers student discounts via Student Beans and UNiDAYS. Students can get discounts such as £5 off orders over £30 or £4 off when spending £29+.
Loyalty Programme
AliExpress Club
Earn points and achieve membership levels (Silver, Gold, Platinum, Diamond) for exclusive discounts, faster refunds, and priority customer service.
<p>Free shipping available on many items. Standard and express delivery options to UK.</p>
Returns Policy
AliExpress offers Buyer Protection, guaranteeing a full refund if items are not received or are significantly not as described. Returns and refunds are handled on a case-by-case basis through a dispute resolution process, typically within 15 days after receiving the order.
Founded
2010
Headquarters
China (Global marketplace)
Number of Stores
Online marketplace
Parent Company
Alibaba Group
Yes, with free shipping on many items and various express options.
Yes, with buyer protection, reviews, and secure payment options.
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Yes, AliExpress offers student discounts via Student Beans and UNiDAYS. Students can get discounts such as £5 off orders over £30 or £4 off when spending £29+.
Earn points and achieve membership levels (Silver, Gold, Platinum, Diamond) for exclusive discounts, faster refunds, and priority customer service.
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| Standard Delivery | <p>Free shipping available on many items. Standard and express delivery options to UK.</p> |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | AliExpress offers Buyer Protection, guaranteeing a full refund if items are not received or are significantly not as described. Returns and refunds are handled on a case-by-case basis through a dispute resolution process, typically within 15 days after receiving the order. |
| Student Discount | Yes, AliExpress offers student discounts via Student Beans and UNiDAYS. Students can get discounts such as £5 off orders over £30 or £4 off when spending £29+. |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, Maestro, American Express, PayPal, Google Pay, Apple Pay |
| Founded | 2010 |
| Headquarters | China (Global marketplace) |
Last updated: June 2026
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Customer Service Email
service@aliexpress.comCustomer Service Hours
24/7