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Team RH is a Gateshead nutrition and fitness business selling memberships to its calorie-tracking app, protein powders, clear whey, supplements and gym clothing.
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| Standard Delivery | UK: Evri Standard 3 to 7 working days, free over £40 to mainland UK; Royal Mail Express 2 to 5 working days, whole UK including Northern Ireland; Evri next working day (4pm cut-off Mon to Thu). Costs calculated at checkout. Orders before 3pm dispatched same working day. International shipping suspended. |
| Free Delivery | Orders over £40 |
| Click & Collect | Not available |
| Returns Policy | Merchandise: cancel within 14 calendar days of delivery via the contact form; buyer pays return postage; refund within 14 days. Days 14 to 28: credit note. Opened protein and supplements not refundable. Faulty items within 6 months with a prepaid label. App: 12-month minimum term; the 14-day cooling-off applies only if the app has not been signed into. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Contact retailer |
| Founded | 2014 |
| Headquarters | Team Valley, Gateshead |
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Team RH is a UK nutrition and fitness business that sells memberships to its own calorie-tracking app, together with protein products, supplements and gym clothing. Richie Howey, a PC technician who retrained as a personal trainer, started it, and the site's structured data gives 2014 as its founding year. The company behind it is Team RH Fitness Ltd (company 10675855), based at Team Valley in Gateshead.
The pricing page lists a 12-month membership at £8.99 a month, and the terms describe a single annual payment of £79.99 as the alternative (checked November 2026). Both carry a 12-month minimum term. Annual plans bought through Loop Subscriptions renew automatically, with a reminder email at least 30 days ahead, while monthly members move to a rolling 30-day contract after the first year. The statutory 14-day cooling-off period only applies if the member has not signed in to the app. Team RH's terms also state that the company is not medically trained and that nothing in the app is medical advice.
Orders placed before 3pm leave the same working day. Evri Standard delivery takes 3 to 7 working days and is free over £40 to mainland UK addresses; Royal Mail Express takes 2 to 5 working days and reaches the whole UK, Northern Ireland included, and Evri also runs a next-working-day service. Other charges are worked out at checkout from weight and destination, and international shipping is suspended for now.
Unwanted merchandise can be cancelled within 14 calendar days of delivery, with the buyer paying return postage and enclosing the returns form; refunds reach the original payment method within 14 days. Requests made between day 14 and day 28 receive a credit note instead. Opened or part-used protein and supplements are not refundable, and faulty items can come back within 6 months on a prepaid label.
Team RH was founded in 2014 and is headquartered in Team Valley, Gateshead.
Gift Cards Available
UK: Evri Standard 3 to 7 working days, free over £40 to mainland UK; Royal Mail Express 2 to 5 working days, whole UK including Northern Ireland; Evri next working day (4pm cut-off Mon to Thu). Costs calculated at checkout. Orders before 3pm dispatched same working day. International shipping suspended.
Returns Policy
Merchandise: cancel within 14 calendar days of delivery via the contact form; buyer pays return postage; refund within 14 days. Days 14 to 28: credit note. Opened protein and supplements not refundable. Faulty items within 6 months with a prepaid label. App: 12-month minimum term; the 14-day cooling-off applies only if the app has not been signed into.
Founded
2014
Headquarters
Team Valley, Gateshead
Charges are worked out at checkout from weight and destination, and Evri Standard delivery is free over £40 to mainland UK. Standard takes 3 to 7 working days, Royal Mail Express 2 to 5, and orders placed before 3pm leave the same working day.
Merchandise can be cancelled within 14 calendar days of delivery for a refund to the original payment method, with the buyer paying return postage. Between 14 and 28 days a credit note is issued instead. Opened protein or supplements are not refundable, and faulty items can be returned within 6 months.
The pricing page lists £8.99 a month on a 12-month membership, and the terms also describe a single annual payment of £79.99 (checked November 2026). Every membership has a 12-month minimum term and includes in-app coach support, recipes and optional workouts.
Only within the 14-day cooling-off period, and only if the member has not signed in to the app, since signing in waives that right. After that the 12-month minimum applies, although the terms allow suspension for members claiming income support and cancellation with a doctor's letter.
Team RH is run by Team RH Fitness Ltd, company 10675855, registered at Team Valley, Gateshead. Founder Richie Howey worked as a PC technician and then a personal trainer before building the business, and the site gives 2014 as its founding year.
No. Team RH suspended click and collect in 2022, and its delivery page says international shipping is temporarily suspended. UK parcels travel by Evri or Royal Mail, and Royal Mail Express reaches Northern Ireland at no extra charge.
Team RH handles order, return and amendment requests through the form on its Contact Us page. Its delivery page gives hello@teamrhfitness.com for shipping questions, and the returns team aims to answer emails within 24 working hours.
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Customer Service Email
hello@teamrhfitness.com