Studio
Studio is a leading UK online retailer offering a vast selection of fashion, home essentials, personalised gifts, and more, with flexible payment options through Studio Pay.
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Shop at StudioAbout Studio
Studio (studio.co.uk) is a prominent UK-based online retailer with a rich heritage dating back to its founding in 1962. Operating primarily online and through its popular catalogues, Studio has established itself as one of the biggest online shopping destinations in the United Kingdom. Headquartered in Shirebrook, Derbyshire, and part of the larger Frasers Group, Studio is dedicated to providing a diverse range of products to households across the nation, making everyday living more affordable and accessible.
Product Range Highlights
Studio offers an extensive and ever-evolving product catalogue designed to cater to every aspect of family life and home needs. Shoppers can explore a vast selection of items, including stylish fashion and clothing for women, men, and children, alongside a comprehensive range of home furnishings and decor. From practical kitchenware and essential DIY tools to garden furniture and the latest electrical goods, Studio aims to be a one-stop shop. They also specialise in personalised gifts, toys, and seasonal items, ensuring there's something for every occasion and every member of the family.
Shopping Experience and Services
The online shopping experience at Studio is designed for convenience and flexibility. With a focus on value, customers can browse thousands of products from the comfort of their home. Studio is well-known for its 'Studio Pay' service, a flexible credit option that allows customers to manage their purchases with manageable payment plans. While primarily an online retailer, Studio maintains dedicated customer service options for various enquiries, ensuring support is available for shoppers across the UK.
Studio was founded in 1962 and is headquartered in UK. It is part of Frasers Group, with Online only locations.
Discounts & Loyalty
Loyalty Programme
Studio Pay
Studio Pay is a flexible credit product provided by Frasers Group Financial Services Limited, allowing customers to 'buy now, pay later' and spread the cost of their purchases with manageable payment plans, rather than a traditional points-based loyalty programme.
Shipping & Returns
Studio typically offers standard delivery options across the UK for a wide range of products. Specific delivery costs and estimated timescales will be provided at checkout, varying based on item size, weight, and delivery speed chosen. Please check their website for the most up-to-date delivery information.
Returns Policy
As a major online retailer, Studio is expected to offer a comprehensive returns policy, likely allowing customers to return items within a specified period (e.g., 28 days) if they are unsuitable or faulty, provided they are in their original condition. Full details on how to initiate a return and any associated conditions can be found on their website.
Company Information
Founded
1962
Headquarters
UK
Number of Stores
Online only
Parent Company
Frasers Group
Payment Methods
Frequently Asked Questions
What kind of products does Studio offer?
Studio offers a vast range of products including fashion and clothing for the whole family, home furnishings, kitchenware, electricals, DIY tools, garden items, toys, personalised gifts, and seasonal goods, aiming to be a comprehensive online shopping destination.
Does Studio offer a 'buy now, pay later' option?
Yes, Studio provides 'Studio Pay', which is a credit product offered by Frasers Group Financial Services Limited. This service allows customers to spread the cost of their purchases with flexible payment options.
How can I contact Studio customer service?
For general enquiries, the head office telephone number is 0344 245 9200. For specific Studio Pay related enquiries, you can contact Link Financial Outsourcing Limited at 02920 808655. For data protection queries, the email is data.protection@frasers.group.
What are the customer service hours for Studio Pay enquiries?
For Studio Pay related enquiries (Link Financial Outsourcing Limited), customer service hours are Monday to Thursday 8am - 6pm, Friday 8.30am – 5pm, and Saturday 9am – 2pm.
Does Studio have any physical stores?
Studio operates primarily as an online retailer and through catalogues. There is no information indicating they have physical retail stores; their focus is on providing a convenient online shopping experience.
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Join Studio Pay
Studio Pay is a flexible credit product provided by Frasers Group Financial Services Limited, allowing customers to 'buy now, pay later' and spread the cost of their purchases with manageable payment plans, rather than a traditional points-based loyalty programme.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Studio Quick Facts
| Standard Delivery | Studio typically offers standard delivery options across the UK for a wide range of products. Specific delivery costs and estimated timescales will be provided at checkout, varying based on item size, weight, and delivery speed chosen. Please check their website for the most up-to-date delivery information. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | As a major online retailer, Studio is expected to offer a comprehensive returns policy, likely allowing customers to return items within a specified period (e.g., 28 days) if they are unsuitable or faulty, provided they are in their original condition. Full details on how to initiate a return and any associated conditions can be found on their website. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal, Studio Pay |
| Founded | 1962 |
| Headquarters | UK |
Last verified: February 2026
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Contact Information
Customer Service
0344 245 9200Customer Service Email
data.protection@frasers.groupCustomer Service Hours
Mon-Thu 8am-6pm, Fri 8:30am-5pm, Sat 9am-2pm (for Studio Pay enquiries)
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