John Lewis is one of Britain's most trusted and beloved retailers, with a heritage spanning over 160 years. Founded in 1864 when John Lewis opened a small drapery shop on Oxford Street, the company has grown into a national institution renowned for quality products, exceptional customer service, and its unique employee-owned partnership model.
The John Lewis Partnership, which also owns Waitrose supermarkets, operates as the UK's largest employee-owned business. All 80,000+ Partners share in the profits and have a say in how the business is run, creating a culture of care and commitment that customers experience in every interaction.
John Lewis stores offer a carefully curated selection across fashion, beauty, home, nursery, electricals, and gifts. Their own-brand collections, including John Lewis & Partners and Anyday, provide excellent quality at accessible prices. The retailer is also a destination for leading brands across all departments.
With a commitment to customer satisfaction, John Lewis offers free Click & Collect, a generous 35-day returns policy, price matching through their Quality & Value promise, and expert services including personal styling, nursery advice, and home design consultations.