John Lewis

John Lewis

Britain's best-loved department store offering quality fashion, home, electricals and gifts with exceptional service.

Free Delivery over £50.00

Current Offers

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Voucher Codes

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Ways to save at John Lewis

Free delivery

Get free delivery on orders over £50.00 at John Lewis.

Click & Collect

Save on delivery by using John Lewis's Click & Collect service.

Join My John Lewis

Free membership offering personalised offers and rewards, early access to sales, 60-day returns (vs 35 days), free click & collect, exclusive member events, birthday reward, and ability to earn points for money-off vouchers.

Gift cards available

Buy discounted John Lewis gift cards from cashback sites to save even more.

Price match guarantee

John Lewis offers price matching. If you find a product cheaper elsewhere, they may match the price.

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About John Lewis

John Lewis is one of Britain's most trusted and beloved retailers, with a heritage spanning over 160 years. Founded in 1864 when John Lewis opened a small drapery shop on Oxford Street, the company has grown into a national institution renowned for quality products, exceptional customer service, and its unique employee-owned partnership model.

The John Lewis Partnership, which also owns Waitrose supermarkets, operates as the UK's largest employee-owned business. All 80,000+ Partners share in the profits and have a say in how the business is run, creating a culture of care and commitment that customers experience in every interaction.

John Lewis stores offer a carefully curated selection across fashion, beauty, home, nursery, electricals, and gifts. Their own-brand collections, including John Lewis & Partners and Anyday, provide excellent quality at accessible prices. The retailer is also a destination for leading brands across all departments.

With a commitment to customer satisfaction, John Lewis offers free Click & Collect, a generous 35-day returns policy, price matching through their Quality & Value promise, and expert services including personal styling, nursery advice, and home design consultations.

News & Updates

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News
12 Feb

John Lewis joins BHN Extras to help employees save on home purchases

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! BHN (Blackhawk Network) Extras has announced that The John Lewis Partnership has joined its employee benefit scheme, Home & Tech. Through the scheme, employees at participating organisations can shop the John Lewis Home & Garden, and Furniture & Lighting ranges, at a discounted rate, online or in-store. Available from now, this expansion will allow...

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By Fiona Briggs
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News
21 Jan

OpenAI to trial ads in ChatGPT – what might that mean for retail media?

Despite once saying he “hated advertising” and that it would be a “last resort”, ChatGPT’s Sam Altman has announced that the AI company is going to start trialling advertising on its free and Go versions of its service in the US in the next few weeks. While the economics of this are fairly plain – […] The post OpenAI to trial ads in ChatGPT – what might that mean for retail media? appeared first on InternetRetailing.

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By Paul Skeldon
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Discounts & Loyalty

Gift Cards Available

Loyalty Programme

My John Lewis

Free membership offering personalised offers and rewards, early access to sales, 60-day returns (vs 35 days), free click & collect, exclusive member events, birthday reward, and ability to earn points for money-off vouchers.

Shipping & Returns

Free delivery over £50.00Click & CollectPrice MatchInternational Shipping

Standard delivery from £3.50, free on orders over £50. Named day delivery available. Click & Collect is free to John Lewis and Waitrose stores. Large items delivered to room of choice with packaging removed.

Returns Policy

35-day returns policy on most items. Extended to 60 days for My John Lewis members. Items must be unused and in original packaging. Free returns in-store or via post for My John Lewis members.

Company Information

Founded

1864

Headquarters

Victoria, London

Number of Stores

34

Parent Company

John Lewis Partnership

Payment Methods
Visa
Mastercard
AMERICANEXPRESSAmerican Express
PayPalPayPal
PayApple Pay
Google Pay
John Lewis Gift Card
John Lewis Partnership Card
Sustainability

John Lewis is committed to becoming net zero across its operations by 2035. The Partnership has pledged that all products will have a positive social and environmental impact by 2030. Initiatives include sustainable sourcing, reducing plastic packaging, and supporting circular economy through repair services.

Frequently Asked Questions

Does John Lewis price match?

Yes, John Lewis offers a Quality & Value promise. If you find an identical product cheaper at a UK retailer within 7 days of purchase, they'll refund the difference. The product must be in stock and sold by the retailer directly (not marketplace sellers).

What is My John Lewis?

My John Lewis is a free loyalty programme offering personalised offers, early access to sales, extended 60-day returns, free click & collect, exclusive member events, and a birthday reward. Members can also earn points towards money-off vouchers.

Does John Lewis offer free delivery?

John Lewis offers free standard delivery on orders over £50. Orders under £50 incur a £3.50 delivery charge. Click & Collect to any John Lewis or Waitrose store is always free with no minimum spend.

What is John Lewis's returns policy?

John Lewis offers a 35-day returns policy on most items, extended to 60 days for My John Lewis members. Items must be unused and in original packaging. Returns are free in-store, or by post for My John Lewis members.

Britain's Most Trusted Retailer

John Lewis has been a cornerstone of British retail since 1864, earning a reputation for quality, service, and value that spans generations. As part of the employee-owned John Lewis Partnership, the retailer maintains a unique commitment to customer satisfaction backed by Partners who genuinely care about your shopping experience.

Quality Products Across Every Department

From fashion and beauty to home furnishings, nursery essentials, and the latest technology, John Lewis offers a carefully curated selection of products to suit every need and budget. Their own-brand collections deliver exceptional quality, while partnerships with leading brands ensure you'll find exactly what you're looking for.

Shop with Confidence

John Lewis makes shopping easy with free Click & Collect to John Lewis and Waitrose stores, a generous 35-day returns policy (60 days for My John Lewis members), and their Quality & Value promise ensuring competitive prices. Expert services including personal styling and home design consultations help you make the perfect choice.