Qatar Airways
Qatar Airways is a multi-award-winning airline offering world-class flights and travel experiences across the globe, renowned for luxury and exceptional service.
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Shop at Qatar AirwaysAbout Qatar Airways
Founded in 1993, Qatar Airways has rapidly grown to become one of the world's leading airlines, celebrated for its commitment to luxury, innovation, and exceptional customer service. Headquartered in Doha, Qatar, and wholly owned by the government of Qatar, the airline operates a modern fleet connecting passengers to an extensive global network. Known for its award-winning Qsuite and five-star service, Qatar Airways continually sets benchmarks in the aviation industry, offering a premium travel experience from the moment you book until you reach your destination.
Explore Global Destinations
With Qatar Airways, UK travellers can explore a vast array of international destinations across Europe, Asia, Africa, the Americas, and Oceania. The airline provides flexible flight options, including direct routes and convenient connections through its state-of-the-art hub, Hamad International Airport. Whether you're searching for cheap flights to exotic locales or luxury travel packages, Qatar Airways offers competitive fares and a superior flying experience. Beyond standard flights, consider Qatar Airways Holidays UK for all-inclusive packages that combine flights, hotels, and unique experiences, simplifying your travel planning.
Exclusive Benefits & Loyalty
Qatar Airways rewards its loyal customers through the Privilege Club programme, where members earn Avios and Qpoints on flights and with a network of partners. These points can be redeemed for award flights, cabin upgrades, excess baggage, and more. The airline also proudly supports various communities by offering significant discounts. Students aged 18-30 can join the Student Club for special fares and benefits. Additionally, NHS staff, teachers, emergency services, and armed forces personnel can access exclusive discounts via the Blue Light Card and Health Service Discounts, making premium travel more accessible for those who serve.
Qatar Airways was founded in 1993 and is headquartered in Doha, Qatar. It is part of Government of Qatar, with Multiple ticket offices and a dedicated Holidays s locations.
Discounts & Loyalty
Student Discount
Qatar Airways offers a 'Student Club' program for students aged 18 to 30, which includes special fares, excess baggage allowance, date change flexibility, and complimentary Super Wi-Fi.
NHS Discount
Qatar Airways offers discounts for NHS staff, teachers, emergency services, armed forces, and eligible retirees via Blue Light Card. Health Service Discounts also mentions up to 10% off flights and extra baggage allowance for NHS staff.
Military / Blue Light Discount
Qatar Airways offers discounts for armed forces via Blue Light Card.
Loyalty Programme
Privilege Club
Members earn Avios and Qpoints when flying with Qatar Airways and partners, redeemable for award flights, upgrades, online shopping, excess baggage, hotel stays, and at Qatar Duty Free. Elite tiers offer lounge access, priority services, and bonus Avios.
Shipping & Returns
Flight tickets are typically issued as e-tickets and sent directly to your email address upon successful booking. Boarding passes can be obtained online or at the airport.
Returns Policy
Flight cancellation and change policies vary based on fare rules and ticket type. Please review the specific terms and conditions of your booking for details on refunds or modifications. Contact customer service for assistance.
Company Information
Founded
1993
Headquarters
Doha, Qatar
Number of Stores
Multiple ticket offices and a dedicated Holidays s
Parent Company
Government of Qatar
Payment Methods
Frequently Asked Questions
How do I book a flight with Qatar Airways?
You can easily book flights directly through the Qatar Airways website, qatarairways.com. Simply enter your departure and arrival destinations, travel dates, and passenger details to find available flights and complete your booking.
What is the Qatar Airways Privilege Club?
The Privilege Club is Qatar Airways' loyalty programme. Members earn Avios (loyalty currency) and Qpoints (for elite status) when flying with Qatar Airways and its partners. Avios can be redeemed for award flights, upgrades, online shopping, excess baggage, and more.
Does Qatar Airways offer discounts for students or NHS staff?
Yes, Qatar Airways offers a 'Student Club' programme for students aged 18-30 with special fares and benefits. They also provide discounts for NHS staff, teachers, emergency services, and armed forces via Blue Light Card and Health Service Discounts.
How can I contact Qatar Airways customer service?
You can contact Qatar Airways customer service via phone at +974 4023 0000 (Doha main) or email at tell-us@qatarairways.com.qa. Specific regional numbers and online contact forms are also available on their website.
What is the baggage allowance for Qatar Airways flights?
Baggage allowance varies depending on your fare type, destination, and class of travel. You can find specific details regarding checked baggage and carry-on limits on your e-ticket or by visiting the 'Plan Your Journey' section on the Qatar Airways website.
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Student discount
Qatar Airways offers a 'Student Club' program for students aged 18 to 30, which includes special fares, excess baggage allowance, date change flexibility, and complimentary Super Wi-Fi.
NHS discount
Qatar Airways offers discounts for NHS staff, teachers, emergency services, armed forces, and eligible retirees via Blue Light Card. Health Service Discounts also mentions up to 10% off flights and extra baggage allowance for NHS staff.
Military & Blue Light discount
Qatar Airways offers discounts for armed forces via Blue Light Card.
Join Privilege Club
Members earn Avios and Qpoints when flying with Qatar Airways and partners, redeemable for award flights, upgrades, online shopping, excess baggage, hotel stays, and at Qatar Duty Free. Elite tiers offer lounge access, priority services, and bonus Avios.
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Qatar Airways Quick Facts
| Standard Delivery | Flight tickets are typically issued as e-tickets and sent directly to your email address upon successful booking. Boarding passes can be obtained online or at the airport. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Flight cancellation and change policies vary based on fare rules and ticket type. Please review the specific terms and conditions of your booking for details on refunds or modifications. Contact customer service for assistance. |
| Student Discount | Qatar Airways offers a 'Student Club' program for students aged 18 to 30, which includes special fares, excess baggage allowance, date change flexibility, and complimentary Super Wi-Fi. |
| NHS Discount | Qatar Airways offers discounts for NHS staff, teachers, emergency services, armed forces, and eligible retirees via Blue Light Card. Health Service Discounts also mentions up to 10% off flights and extra baggage allowance for NHS staff. |
| Military Discount | Qatar Airways offers discounts for armed forces via Blue Light Card. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, Diners Club, PayPal |
| Founded | 1993 |
| Headquarters | Doha, Qatar |
Last verified: February 2026
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Contact Information
Customer Service
+974 4023 0000Customer Service Email
tell-us@qatarairways.com.qaCustomer Service Hours
Varies by region. Doha Head Office: Saturday-Thursday 8:00 AM - 19:00 PM, Friday 16:00 PM - 19:00 PM. US Toll-Free: Mon-Fri 8 am-9 pm ET, Sat-Sun 9 am-5:30 pm ET.
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