Plum Guide
Plum Guide curates the world's most inspiring vacation rentals, offering meticulously vetted holiday homes and Airbnbs for unforgettable stays.
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Shop at Plum GuideAbout Plum Guide
Plum Guide stands as the world's leading curated collection of luxury vacation rentals. Renowned as Industry Innovators 2023, they have revolutionised the holiday rental market by combining human expertise with cutting-edge AI technology. Their mission is to remove the guesswork from finding the perfect stay, ensuring every property meets an unparalleled standard of quality and design.
Discover Remarkable Stays
The Plum Guide collection features over 30,000 remarkable homes in more than 40 of the most sought-after destinations worldwide. Whether you're searching for a chic Parisian apartment, a sprawling villa in Tuscany, a beachfront retreat, or a vibrant home in Los Angeles, you'll find an array of options. Explore categories like "SPLASH OUT STAYS" for homes with pools, "TAKE BELLA FOR A TRIP" for pet-friendly getaways, or "GREAT BRITISH ESCAPE" for UK-based properties.
Unmatched Quality and Service
What sets Plum Guide apart is its relentless commitment to quality. Every home undergoes a meticulous 150-point vetting process, with only the top 3% making it into their exclusive collection. This rigorous selection, backed by their advanced AI model, guarantees an exceptional experience. Guests benefit from dedicated customer support and a robust re-accommodation policy in case of host cancellations, ensuring a seamless and confident booking experience for your next holiday home or short-term let.
Plum Guide is headquartered in Sevenoaks, Kent, UK. It is part of Markerstudy Group of companies.
Shipping & Returns
Returns Policy
In the rare event of a host cancellation, Plum Guide aims to find a new home for the guest, potentially up to 20% more expensive than the original, or up to 50% if within 5 days of check-in.
Company Information
Headquarters
Sevenoaks, Kent, UK
Parent Company
Markerstudy Group of companies
Payment Methods
Frequently Asked Questions
What is Plum Guide?
Plum Guide is a platform offering a curated collection of the world's most inspiring vacation rentals, holiday homes, and Airbnbs, all meticulously vetted for quality and exceptional stays.
How does Plum Guide ensure the quality of its properties?
Plum Guide employs a rigorous 150-point vetting process, accepting only the top 3% of homes into its collection. This process is supported by award-winning AI technology to maintain exceptionally high standards.
What happens if my host cancels my booking?
In the rare event of a host cancellation, Plum Guide commits to finding you a new home. They will aim to find you a property up to 20% more expensive than the original, or up to 50% if the cancellation is within 5 days of check-in.
How can I contact Plum Guide customer service?
You can speak to their team worldwide for booking help by chatting with them on their website or via WhatsApp at +44 20 3795 1390. You can also call their UK team on +44 (20) 4579 9309.
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Be the first to write a reviewPlum Guide Quick Facts
| Standard Delivery | Contact retailer for details |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | In the rare event of a host cancellation, Plum Guide aims to find a new home for the guest, potentially up to 20% more expensive than the original, or up to 50% if within 5 days of check-in. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal |
| Headquarters | Sevenoaks, Kent, UK |
Last updated: February 2026
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Contact Information
Customer Service
+44 (20) 4579 9309