PetLab
PetLab Co. (UK) offers a wide range of premium, vet-reviewed supplements, treats, and chews for dogs and cats, focused on enhancing pet health and wellbeing.
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Shop at PetLabAbout PetLab Co. (UK)
PetLab Co. (UK) is a dedicated pet-wellness brand established in 2018, with its headquarters in London. Founded by pet owners for pet owners, the company is on a mission to deliver breakthrough health solutions for cats and dogs. They focus on creating supplements and treats that are not only effective but also palatable and easy for pets to consume, ensuring a stress-free experience for both animals and their human companions.
Explore PetLab Co.'s Product Range
Targeted Pet Health Solutions
The extensive product line at PetLab Co. UK caters to various aspects of pet health. Their popular offerings include the Probiotic Chew, essential for maintaining a healthy gut and strong immune system in pets. For dental hygiene, ProBright® dental powder helps support clean teeth and fresh breath, making daily care simple. Additionally, their Joint Care Chews are highly recommended for supporting mobility and comfort, especially in older dogs. You can find a wide selection of cat and dog supplements, treats, and chews designed to address specific needs.
Quality and Trust
PetLab Co. prides itself on its commitment to quality. All products are vet-reviewed and formulated using rigorously-studied, scientifically-supported ingredients. This cutting-edge approach ensures that every item meets the highest standards, providing pet parents with peace of mind. When you choose PetLab Co., you're opting for products crafted with your pet's optimal health in mind, free from unnecessary fillers.
Your Shopping Experience with PetLab Co.
As an online-first retailer, PetLab Co. UK offers a seamless shopping experience. Customers can benefit from significant savings, including up to 40% off their entire product range through subscription services. They also provide exclusive discounts, such as for NHS staff, and a rewarding "Refer, Get £10" programme. Managing your orders and subscriptions is straightforward via their customer portal, and their UK-based customer service team is available to assist with any enquiries.
PetLab was founded in 2018 and is headquartered in London, United Kingdom. It is part of BC Partners, with 0 locations.
Discounts & Loyalty
NHS Discount
PetLab Co. offers NHS discounts, including 20% off with a Blue Light Card. They may also offer 10% off for new customers or 55% off the first two months of a subscription plus 20% off the third month for NHS staff.
Loyalty Programme
Refer, Get £10
Customers can share a unique link with friends; once a friend makes their first order of £25 or more, the referrer receives a £10 reward to save on their next order.
Shipping & Returns
Free UK delivery on orders over £20. Express delivery available.
Returns Policy
Returns accepted within 30 days for unused products.
Company Information
Founded
2018
Headquarters
London, United Kingdom
Number of Stores
0
Parent Company
BC Partners
Payment Methods
Frequently Asked Questions
What types of products does PetLab Co. UK offer?
PetLab Co. UK specialises in premium supplements, treats, and chews for dogs and cats. Their range includes products for gut health (Probiotic Chew), dental care (ProBright® dental powder), and joint support (Joint Care Chews), among others.
How can I manage my PetLab Co. subscription?
You can manage your subscription by logging into your Customer Portal account. From there, you can pause, edit, or cancel your subscription, update your shipping or billing address, or change your method of payment. You can also delay your delivery for up to one month.
Does PetLab Co. UK offer any discounts?
Yes, PetLab Co. offers several ways to save. You can get up to 40% off their entire collection by subscribing. They also provide an NHS discount, including 20% off with a Blue Light Card, and a 'Refer, Get £10' programme where you and a friend can receive rewards.
How can I contact PetLab Co. UK customer service?
For UK customers, you can contact customer service by phone at +44-808-189-1674. You can also reach them via email at help@petlabco.co.uk. Telephone support is available on weekdays.
Are PetLab Co. products vet-reviewed?
Yes, PetLab Co. prides itself on offering vet-reviewed products. Their formulations are developed using rigorously-studied, scientifically-supported ingredients to ensure they meet the highest standards for pet health and wellbeing.
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NHS discount
PetLab Co. offers NHS discounts, including 20% off with a Blue Light Card. They may also offer 10% off for new customers or 55% off the first two months of a subscription plus 20% off the third month for NHS staff.
Free delivery
Get free delivery on orders over £20 at PetLab.
Join Refer, Get £10
Customers can share a unique link with friends; once a friend makes their first order of £25 or more, the referrer receives a £10 reward to save on their next order.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
PetLab Quick Facts
| Standard Delivery | Free UK delivery on orders over £20. Express delivery available. |
| Free Delivery | Orders over £20 |
| Click & Collect | Not available |
| Returns Policy | Returns accepted within 30 days for unused products. |
| Student Discount | Not available |
| NHS Discount | PetLab Co. offers NHS discounts, including 20% off with a Blue Light Card. They may also offer 10% off for new customers or 55% off the first two months of a subscription plus 20% off the third month for NHS staff. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2018 |
| Headquarters | London, United Kingdom |
Last verified: April 2026
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Customer Reviews
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Contact Information
Customer Service
+44-808-189-1674Customer Service Email
help@petlabco.co.ukCustomer Service Hours
Weekdays (specific hours not provided)
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