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Mr And Mrs Smith offers a curated collection of the world's best boutique and luxury hotels, providing unique stays and exclusive member benefits for discerning travellers.
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Mr & Mrs Smith has established itself as the leading curator of the world's finest boutique and luxury hotels. Since its inception, the brand has been synonymous with discerning travel, offering a hand-picked selection of properties that promise exceptional experiences. Their team personally visits and vets each hotel, ensuring only the most stylish, comfortable, and unique accommodations make it into their exclusive collection. This commitment to quality and authenticity has made Mr & Mrs Smith the go-to platform for travellers seeking truly special stays.
The Mr & Mrs Smith portfolio spans a vast array of luxury hotel experiences. Whether you're planning a romantic weekend break, a family holiday, or a solo adventure, you'll find the perfect match. Discover stunning hotels for winter sun holidays, dog-friendly hotels, luxury UK hotels, and great Italian getaways. Their themed collections include the best luxury spa hotels, hotels with private pools, and even boutique ski hotels. For those seeking inspiration, explore options for city breaks, accessible hotels, or romantic honeymoon destinations.
Booking with Mr & Mrs Smith comes with significant advantages. Every booking includes a complimentary "Smith Extra" on arrival, a unique gift tailored to enhance your stay. Members also gain access to exclusive year-round offers and earn loyalty money with every booking, which acts as cash back for future reservations. The "BlackSmith", "SilverSmith", and "GoldSmith" tiers offer increasing levels of benefits, ensuring a rewarding experience for frequent travellers.
The Mr & Mrs Smith website, mrandmrssmith.com, offers an intuitive and inspiring platform for planning your next luxury escape. With a best-price guarantee and a dedicated customer service team, you can book with confidence. Beyond just bookings, the site provides rich travel inspiration, guides, and reviews to help you make informed decisions. For a truly special present, consider their luxury travel gift cards, allowing loved ones to choose their perfect getaway.
Mr And Mrs Smith was founded in 2023 and is headquartered in Northampton, United Kingdom. It is part of Smith Global Ltd.
Gift Cards Available
Loyalty Programme
Smith Rewards Program
Earn cash back as loyalty money with every booking, receive a free 'Smith Extra' on arrival, and access exclusive year-round offers at Smith hotels.
As a hotel booking platform, Mr & Mrs Smith does not offer traditional product delivery. All booking confirmations and travel documents are sent digitally via email.
Returns Policy
Mr & Mrs Smith facilitates hotel bookings; therefore, traditional returns policies do not apply. Cancellation and refund policies are specific to each hotel and booking, and are clearly outlined during the reservation process and in your booking confirmation.
Founded
2023
Headquarters
Northampton, United Kingdom
Parent Company
Smith Global Ltd
Offers hotels with sustainability initiatives, allowing guests to choose eco-conscious accommodations.
Every hotel in the Mr & Mrs Smith portfolio is personally vetted by our expert team to ensure it is genuinely special. While properties may pay a fee to be considered, inclusion is strictly based on the Smith team's assessment of its quality and uniqueness, not on payment.
As a member, you'll receive a unique 'Smith Extra' on arrival with every booking, such as a spa treatment or champagne. You also gain access to exclusive year-round offers and earn loyalty money (cash back) on every stay, applicable across BlackSmith, SilverSmith, and GoldSmith tiers.
No, a physical membership card is not required. All BlackSmith membership benefits can be accessed by simply signing in to the Smith website and booking through us, which guarantees your Smith Extra upon arrival.
Gift cards can typically be redeemed during the booking process on our website. You will usually find an option to enter your gift card code at the payment stage. Please refer to the specific terms and conditions provided with your gift card for full details.
Cancellation policies vary by hotel and specific booking terms. Details of the cancellation policy for your chosen hotel will be clearly displayed during the booking process and in your confirmation email. We recommend reviewing these terms carefully before confirming your reservation.
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| Standard Delivery | As a hotel booking platform, Mr & Mrs Smith does not offer traditional product delivery. All booking confirmations and travel documents are sent digitally via email. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Mr & Mrs Smith facilitates hotel bookings; therefore, traditional returns policies do not apply. Cancellation and refund policies are specific to each hotel and booking, and are clearly outlined during the reservation process and in your booking confirmation. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, American Express, PayPal |
| Founded | 2023 |
| Headquarters | Northampton, United Kingdom |
Last updated: June 2026
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Customer Service
0800 808 5710Customer Service Email
support@mypetsensitivity.comCustomer Service Hours
Email support aims to respond within 24-48 hours. A UK phone line is also available for support.