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Maidenhead Aquatics is the UK's leading aquatics retailer, offering a vast selection of aquariums, fish, and pond supplies for every enthusiast.
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Maidenhead Aquatics stands as the UK's premier aquatics retailer, a journey that began in 1984 with founder David Lawrence's profound interest in tropical fish and water gardening. From its humble beginnings in King Street, the company quickly gained a reputation for exceptional customer service and a comprehensive offering of aquarium and pond maintenance. Today, with over 130 stores nationwide, Maidenhead Aquatics is a testament to dedicated fishkeeping, with each store run by passionate owner/business partners committed to providing expert advice and quality products.
Whether you're setting up your first small aquarium or maintaining a large marine tank or garden pond, Maidenhead Aquatics offers an unparalleled selection of products. Our range includes a vast array of aquariums and fish tanks, from starter kits to extra-large marine-specific setups. You'll find essential equipment such as high-performance filters, filter media, heaters, chillers, and specialised lighting solutions. We also stock a wide variety of pumps, premium aquarium food, effective water treatments, dechlorinators, and essential fish medications and test kits to ensure the health and vitality of your aquatic environment.
Shopping with Maidenhead Aquatics is designed for convenience and confidence. Utilise our popular Click & Collect service, available in all stores across the UK, allowing you to buy online and pick up at your local branch. Our online store provides detailed product information and secure payment options, including Klarna for flexible payments. For ongoing support, download the FREE Fishkeeper App, a perfect tool to help track, monitor, and maintain your aquarium and pond. Plus, benefit from our dedicated customer service team and exclusive offers through the Fishkeeper account.
Maidenhead Aquatics was founded in 1984 and is headquartered in Maidenhead, Berkshire, with 150+ locations.
NHS Discount
Maidenhead Aquatics offers an NHS discount, with offers such as 10% or 15% off for healthcare workers.
Gift Cards Available
Loyalty Programme
Fishkeeper account / Noyces Rewards Card
The Fishkeeper account allows customers to track deliveries, manage personal details, and benefit from exclusive offers. A gift card customer loyalty scheme was also launched.
UK delivery available. Click and collect at 150+ stores.
Returns Policy
Returns accepted - check store or website
Founded
1984
Headquarters
Maidenhead, Berkshire
Number of Stores
150+
For standard delivery, orders placed on a working day before 3pm will typically be dispatched on the same day. Please note that online orders placed after 3pm on Friday 22nd December will not be dispatched until the New Year. Specific festive delivery details are available on our website.
Yes, Click & Collect is available in all our stores across the UK. You can buy online and collect your order in-store, or simply check stock availability at your local branch before visiting.
For any fish or product-related questions, we recommend contacting your local Maidenhead Aquatics store first. Our knowledgeable staff are passionate fishkeepers and can provide expert help and advice. You can find your nearest store using our online store finder.
Our FAQ section covers various pond care topics, including how to prevent your pond from going green, preparing your pond for summer, getting rid of blanket weed, and stopping predators. We also explain the difference between UV sterilizers and clarifiers.
When purchasing fish, it's important to observe them for signs of health, such as active swimming, clear eyes, and intact fins. Our FAQ provides guidance on how to identify healthy fish and ensure they thrive in your aquarium.
While specific details are best found on our website, for online sales inquiries regarding defective products, you can contact our customer service team at 0203 664 7190 during business hours.
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Be the first to write a reviewMaidenhead Aquatics offers an NHS discount, with offers such as 10% or 15% off for healthcare workers.
Save on delivery by using Maidenhead Aquatics's Click & Collect service.
The Fishkeeper account allows customers to track deliveries, manage personal details, and benefit from exclusive offers. A gift card customer loyalty scheme was also launched.
Buy discounted Maidenhead Aquatics gift cards from cashback sites to save even more.
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| Standard Delivery | UK delivery available. Click and collect at 150+ stores. |
| Free Delivery | Not available |
| Click & Collect | Available |
| Returns Policy | Returns accepted - check store or website |
| Student Discount | Not available |
| NHS Discount | Maidenhead Aquatics offers an NHS discount, with offers such as 10% or 15% off for healthcare workers. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 1984 |
| Headquarters | Maidenhead, Berkshire |
Last updated: June 2026
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Customer Service
0203 664 7190Customer Service Email
customerservice@maidenheadaquatics.co.ukCustomer Service Hours
Mon-Fri 9am-5pm