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LightSpeed Broadband delivers ultrafast, reliable full-fibre internet to homes and businesses across the UK, connecting communities with cutting-edge connectivity and exceptional service.
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LightSpeed Broadband is a rapidly expanding UK internet service provider, established in 2020 with the clear goal of bringing cutting-edge full-fibre broadband to communities, particularly in rural and underserved areas. Headquartered in Peterborough, Cambridgeshire, LightSpeed Broadband is dedicated to building and operating its own state-of-the-art fibre network, ensuring residents and businesses receive the fastest and most reliable internet connections available. Their commitment goes beyond just speed; it's about empowering digital lives and fostering economic growth through superior connectivity.
LightSpeed Broadband offers a range of full-fibre broadband packages designed to meet diverse demands, from casual internet users to bandwidth-intensive households and businesses. Their services are built on a robust, future-proof network that delivers symmetrical download and upload speeds, ensuring a seamless online experience for streaming, gaming, video conferencing, and large file transfers. When you choose LightSpeed, you're investing in a connection that's consistently fast and incredibly stable.
Beyond their advanced technology, LightSpeed Broadband prides itself on providing excellent customer service. Their dedicated teams are available to assist with sales, business enquiries, and existing customer support, ensuring a smooth experience from sign-up to daily usage. Customers can also benefit from the "Lightspeed Rewards" programme, offering exciting perks for new sign-ups, and a "Refer a Friend" scheme. Furthermore, LightSpeed Broadband extends its appreciation to NHS, emergency services, and military personnel with special discounts, making high-quality broadband more accessible to those who serve our communities.
LightSpeed Broadband was founded in 2020 and is headquartered in United Kingdom. It is part of Kompass Kapital.
NHS Discount
Discounts available for NHS and emergency services personnel, accessible via the Blue Light Card.
Military / Blue Light Discount
Special discounts for military members, including active duty, veterans, and military families, verifiable through ID.me and listed on Troopscout.
Loyalty Programme
Lightspeed Rewards
The 'Lightspeed Rewards' programme offers new customers a free reward, such as £75 of Uber Eats Vouchers or two cinema vouchers per month for three months. They also have a 'Refer a friend scheme' where both the existing and new customer receive a £25 credit.
Internet service - no physical delivery. Installation may be required.
Returns Policy
Broadband contracts subject to terms and conditions. Cooling-off period applies to new contracts.
Founded
2020
Headquarters
United Kingdom
Parent Company
Kompass Kapital
Enter your postcode on the LightSpeed website to check availability and see which packages are available at your address.
Contract lengths vary by package. Check individual deals for minimum contract terms and early termination conditions.
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Be the first to write a reviewDiscounts available for NHS and emergency services personnel, accessible via the Blue Light Card.
Special discounts for military members, including active duty, veterans, and military families, verifiable through ID.me and listed on Troopscout.
The 'Lightspeed Rewards' programme offers new customers a free reward, such as £75 of Uber Eats Vouchers or two cinema vouchers per month for three months. They also have a 'Refer a friend scheme' where both the existing and new customer receive a £25 credit.
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| Standard Delivery | Internet service - no physical delivery. Installation may be required. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Broadband contracts subject to terms and conditions. Cooling-off period applies to new contracts. |
| Student Discount | Not available |
| NHS Discount | Discounts available for NHS and emergency services personnel, accessible via the Blue Light Card. |
| Military Discount | Special discounts for military members, including active duty, veterans, and military families, verifiable through ID.me and listed on Troopscout. |
| International Shipping | Not available |
| Payment Methods | visa, mastercard, direct-debit |
| Founded | 2020 |
| Headquarters | United Kingdom |
Last updated: June 2026
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Customer Service
Available on websiteCustomer Service Email
hello@lightspeed.co.ukCustomer Service Hours
Check website for current hours