KCOM

KCOM

KCOM is a leading UK communications and IT services provider, offering high-speed fibre broadband and reliable phone services, particularly renowned in Hull and East Yorkshire.

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About KCOM

KCOM stands as a cornerstone of communication services in the UK, with a rich heritage dating back to its founding in 1904. Headquartered in Kingston upon Hull, England, KCOM has been at the forefront of connecting communities, particularly across Hull, East Yorkshire, and North Lincolnshire. As part of the Macquarie Group, KCOM continues its legacy of innovation, focusing on delivering robust and reliable network infrastructure to both residential and business customers.

Product Range Highlights

KCOM is renowned for its cutting-edge Lightstream fibre broadband, offering ultra-fast internet speeds that cater to the demands of modern digital life. Beyond high-speed internet, their comprehensive product portfolio includes dependable landline telephone services and a suite of advanced IT solutions tailored for businesses. From seamless connectivity for homes to critical infrastructure for enterprises, KCOM provides essential services designed for performance and reliability.

The KCOM Experience

Choosing KCOM means opting for a provider with deep local roots and a commitment to customer satisfaction. While their service delivery focuses on network infrastructure rather than a traditional retail store presence, KCOM ensures accessible support through dedicated customer service and technical support teams. They strive to offer a straightforward experience for managing your services, backed by a history of connecting the region.

KCOM was founded in 1904 and is headquartered in Hull, UK. It is part of Macquarie Group, with Online and stores locations.

Discounts & Loyalty

NHS Discount

KCOM has previously offered discounts to local community staff, including NHS staff, as part of regional initiatives. Customers are advised to check current promotions or contract terms for eligibility.

Shipping & Returns

<p>Installation appointments available. Self-install options on some products.</p>

Returns Policy

<p>14-day cooling-off period on new services.</p>

Company Information

Founded

1904

Headquarters

Hull, UK

Number of Stores

Online and stores

Parent Company

Macquarie Group

Payment Methods
Direct Debit
Visa
Mastercard

Frequently Asked Questions

Is KCOM available in my area?

KCOM primarily serves Hull and East Yorkshire. Check your postcode.

What speeds are available?

Full fibre speeds up to 900Mbps in most coverage areas.

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1 Ways to Save at KCOM in 2026

  1. NHS discount

    KCOM has previously offered discounts to local community staff, including NHS staff, as part of regional initiatives. Customers are advised to check current promotions or contract terms for eligibility.

Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.

KCOM Quick Facts

Standard Delivery<p>Installation appointments available. Self-install options on some products.</p>
Free DeliveryNot available
Click & CollectNot available
Returns Policy<p>14-day cooling-off period on new services.</p>
Student DiscountNot available
NHS DiscountKCOM has previously offered discounts to local community staff, including NHS staff, as part of regional initiatives. Customers are advised to check current promotions or contract terms for eligibility.
Military DiscountNot available
International ShippingNot available
Payment MethodsDirect Debit, Visa, Mastercard
Founded1904
HeadquartersHull, UK

Last verified: February 2026