LifeConnect24
LifeConnect24 provides essential personal alarms and fall detection services, offering 24/7 support and peace of mind for the elderly and vulnerable across the UK.
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Shop at LifeConnect24About LifeConnect24
LifeConnect24 is a leading UK provider of personal alarm services, dedicated to offering peace of mind and enhanced safety for the elderly and vulnerable. Since its founding in 2013, the company has grown to become a trusted name in home care technology, ensuring that help is always available at the touch of a button. Their mission is to empower individuals to live independently and securely in their own homes, providing crucial support for those at risk of falls or managing medical conditions.
Our Commitment to Safety
With a focus on reliability and compassionate service, LifeConnect24’s UK-based Response Team monitors alarms 24 hours a day, 7 days a week. This platinum level of service means that in an emergency, trained professionals are on hand to assess the situation, contact family or emergency services, and provide vital medical information to paramedics. This comprehensive support system is designed to give both users and their families confidence and reassurance every day.
Explore LifeConnect24's Personal Alarm Solutions
LifeConnect24 offers a diverse range of personal alarms tailored to various needs, ensuring there's a perfect solution for everyone. Their most popular services include the standard Personal Alarm, ideal for general home use, and advanced options like the SmartLife Fall Detector Personal Alarm, which automatically detects falls even if the user is unable to press the button. For those who need protection on the go, the GPS Personal Alarm Watch with Fall Detection and the GPS Personal Alarm with Fall Detection provide location tracking and emergency assistance wherever they are in the UK.
Why Choose LifeConnect24?
Choosing LifeConnect24 means opting for a service that prioritises user safety and convenience. They offer free next-day delivery, ensuring alarms are set up quickly. Furthermore, individuals with long-term medical conditions may qualify for VAT exemption, making their essential services even more affordable. The company is also proud to offer NHS discounts, acknowledging the vital work of healthcare professionals.
LifeConnect24 was founded in 2013 and is headquartered in United Kingdom. It is part of Careline365 Limited, with Online only locations.
Discounts & Loyalty
NHS Discount
LifeConnect24 offers NHS discounts, with some sources indicating a 20% or 25% discount code available via Blue Light Discounts.
Loyalty Programme
Refer a Friend
Existing customers can refer a friend, and both the referrer and the referred person will receive a £15 Marks and Spencer voucher.
Shipping & Returns
Free UK delivery on all alarm equipment.
Returns Policy
Equipment can be returned at any time when cancelling service.
Company Information
Founded
2013
Headquarters
United Kingdom
Number of Stores
Online only
Parent Company
Careline365 Limited
Payment Methods
Frequently Asked Questions
Who can benefit from a LifeConnect24 alarm?
Their alarms are ideal for people of any age living with a medical condition or disability, those at risk of falls, and individuals with conditions like heart problems, arthritis, high blood pressure, or osteoporosis, offering peace of mind for both users and their families.
Do you offer any discounts?
Yes, LifeConnect24 offers NHS discounts, with some sources indicating a 20% or 25% discount code available via Blue Light Discounts. They also have a 'Refer a Friend' scheme where both parties receive a £15 M&S voucher.
How quickly will my alarm be delivered?
LifeConnect24 offers free next-day delivery for their personal alarm systems, ensuring you can set up your service quickly and efficiently.
What are your customer service hours?
Their Emergency Response Team operates 24 hours a day, 7 days a week. The Customer Service Team is available Monday to Friday, 9am-5:30pm, and the Sales Team is available Monday to Sunday, 9am-5:30pm.
Can I get VAT exemption on my personal alarm?
Yes, people with a long-term medical condition or disability will qualify for VAT Exemption on LifeConnect24's Lifeline Alarm service, making it more accessible.
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Be the first to write a review2 Ways to Save at LifeConnect24 in 2026
NHS discount
LifeConnect24 offers NHS discounts, with some sources indicating a 20% or 25% discount code available via Blue Light Discounts.
Join Refer a Friend
Existing customers can refer a friend, and both the referrer and the referred person will receive a £15 Marks and Spencer voucher.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
LifeConnect24 Quick Facts
| Standard Delivery | Free UK delivery on all alarm equipment. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Equipment can be returned at any time when cancelling service. |
| Student Discount | Not available |
| NHS Discount | LifeConnect24 offers NHS discounts, with some sources indicating a 20% or 25% discount code available via Blue Light Discounts. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, Direct Debit |
| Founded | 2013 |
| Headquarters | United Kingdom |
Last verified: February 2026
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Contact Information
Customer Service
+448000308999Customer Service Email
info@lifeconnect24.co.ukCustomer Service Hours
Emergency Response: 24/7; Customer Service: Mon-Fri 9am-5:30pm; Sales Team: Mon-Sun 9am-5:30pm
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