Knickerbox
Knickerbox offers a delightful collection of luxurious lingerie, comfortable nightwear, and essential intimate apparel, designed to make every woman feel confident and beautiful.
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About Knickerbox
Knickerbox has established itself as a leading name in the world of women's intimate apparel, known for its dedication to quality, comfort, and sophisticated design. Our brand ethos revolves around the belief that every woman deserves to feel confident and beautiful, starting with what she wears closest to her skin. We meticulously source the finest fabrics and employ expert craftsmanship to create lingerie and nightwear that not only looks stunning but also offers unparalleled comfort and support. From everyday essentials to luxurious treats, Knickerbox is committed to enhancing your personal style and comfort.
Explore the Knickerbox Collection
Lingerie Essentials for Every Woman
Dive into our extensive collection of bras and knickers, designed to cater to diverse preferences and body types. Our bra range includes everything from practical t-shirt bras and supportive underwired styles to elegant balconette and push-up designs, all crafted for the perfect fit. Pair these with our versatile selection of knickers, featuring classic briefs, cheeky thongs, comfortable shorts, and stylish high-waisted options, available in a variety of colours and fabrics like soft cotton, delicate lace, and smooth microfibre. Discover multi-packs for convenience or individual pieces to mix and match.
Luxurious Nightwear & Loungewear
Beyond daily wear, Knickerbox offers a beautiful array of nightwear and loungewear designed for ultimate relaxation and style. Indulge in our silky pyjama sets, elegant nightdresses, and comfortable robes, perfect for unwinding after a long day. Our loungewear collection includes soft camisoles, shorts, and trousers, ideal for cosy evenings at home. Each piece is designed with comfort in mind, ensuring you feel pampered and relaxed.
Your Seamless Shopping Experience
Shopping with Knickerbox is designed to be as enjoyable and straightforward as possible. Our online store provides a secure and intuitive platform where you can easily browse our collections, view detailed product images, and read comprehensive descriptions. We offer clear sizing guides to help you find your perfect fit. With reliable UK delivery options and a customer service team ready to assist with any queries, Knickerbox ensures a smooth and satisfying shopping journey from start to finish.
Knickerbox was founded in 1986 and is headquartered in Whyteleafe, Surrey, UK. It is part of Ann Summers Limited, with Online only locations.
Discounts & Loyalty
Student Discount
15% off full-priced items via Student Beans verification
NHS Discount
5% off through Blue Light Card for NHS, teachers and emergency services
Gift Cards Available
Shipping & Returns
Free UK standard delivery on orders over £50 (3 working days, excluding Sundays and bank holidays). Express delivery options available.
Returns Policy
30-day free returns. Returns normally processed within 5 working days of receipt at warehouse.
Company Information
Founded
1986
Headquarters
Whyteleafe, Surrey, UK
Number of Stores
Online only
Parent Company
Ann Summers Limited
Payment Methods
Frequently Asked Questions
Who owns Knickerbox?
Knickerbox is operated by Ann Summers Limited, relaunched in 2024 as the UK's only lingerie-specific retail platform.
Is there free delivery?
Yes, free UK standard delivery is available on orders over £50, arriving within 3 working days.
What is the returns policy?
Knickerbox offers 30-day free returns. Returned items are normally processed within 5 working days of receipt at the warehouse.
Is there a student discount?
Yes, students save 15% off full-priced items by verifying through Student Beans.
What brands does Knickerbox stock?
Knickerbox stocks its own KBX house brand alongside Calvin Klein, Chelsea Peers, Curvy Kate, Heist Studios and Ann Summers.
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Student discount
15% off full-priced items via Student Beans verification
NHS discount
5% off through Blue Light Card for NHS, teachers and emergency services
Free delivery
Get free delivery on orders over £50 at Knickerbox.
Gift cards available
Buy discounted Knickerbox gift cards from cashback sites to save even more.
Brought to you by The Virtual Mall, the UK's original online shopping destination, first launched in 1999.
Knickerbox Quick Facts
| Standard Delivery | Free UK standard delivery on orders over £50 (3 working days, excluding Sundays and bank holidays). Express delivery options available. |
| Free Delivery | Orders over £50 |
| Click & Collect | Not available |
| Returns Policy | 30-day free returns. Returns normally processed within 5 working days of receipt at warehouse. |
| Student Discount | 15% off full-priced items via Student Beans verification |
| NHS Discount | 5% off through Blue Light Card for NHS, teachers and emergency services |
| Military Discount | Not available |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal, Klarna, Clearpay |
| Founded | 1986 |
| Headquarters | Whyteleafe, Surrey, UK |
Last updated: June 2026
1 offer available
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Contact Information
Customer Service Email
support@knickerbox.com