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Factcool is a European online fashion retailer offering trendy clothing, shoes, and accessories for men, women, and children from brands like Calvin Klein.
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Raine & Bea is a distinctive UK-based online retailer specialising in luxurious and confidence-inciting underwear and clothing. Our brand ethos, 'Theatrical Flair for Everyday Wear', encapsulates our commitment to designing pieces that empower individuals to embrace their unique style and inner strength. Each item is crafted to add sparkle and allure, encouraging you to release your alter ego and feel fabulous from the inside out. We believe that fashion should be a form of self-expression, and our collections are curated to help you make a statement, whether subtle or bold.
Explore the diverse and captivating world of Raine & Bea's product offerings. Our intimates collection boasts a wide selection of bras, including popular Balcony, Bralette, Non Padded, Push Up, and Triangle styles, designed for comfort and support. Complementing these are our exquisite bottoms, featuring Knickers, Thongs, Suspenders, and Girdles. Beyond lingerie, our clothing range includes fashionable Tops, Pants, Slips, and Jumpsuits, perfect for any occasion. For a streamlined silhouette, our Bodyshapers, such as Corselettes and Girdles, offer elegant shaping. Don't miss our signature collections like Encore Lace, Wardrobe Mistress, and Showstopper, each telling its own unique style story.
Shopping at Raine & Bea is designed to be effortless and enjoyable. We provide free next day delivery on all UK orders over £75, ensuring your purchases arrive quickly. Take advantage of our exclusive offers, such as 'Buy a bra get FREE knicker or thong' and special discounts for email subscribers. Our website features comprehensive size guides and a clear shipping and returns policy to ensure peace of mind. We accept a broad range of secure payment methods, including Apple Pay, Google Pay, Klarna, Mastercard, and Visa, making your checkout process smooth and convenient. Our commitment to sustainability, highlighted in our quick links, reflects our dedication to responsible practices.
As Factcool Europe is ceasing sales, delivery information is no longer applicable for new purchases. For existing orders or queries, please contact customer service directly.
Returns Policy
Customers needing to return or complain about goods should follow the instructions provided in the 'Rückgabe' (Returns) section on the Factcool Europe website. All queries should be directed to factcool-en@factcool.com.
Raine & Bea mentions 'Sustainability' in their quick links, indicating a commitment to or information regarding eco-friendly practices.
Factcool Europe will stop all sales activities on 1st February 2025. The website will then primarily serve for returns and customer service queries related to past orders.
For any questions or assistance, you can reach the Factcool Europe team via email at factcool-en@factcool.com. Please allow time for a response, especially during this transition period.
If you need to return or complain about goods, please follow the instructions provided in the 'Rückgabe' (Returns) section on the Factcool Europe website. It is crucial to adhere to these guidelines for a smooth process.
No, Factcool Europe has ceased taking new orders. The company is in the process of winding down its operations, with sales having stopped prior to the final closure date of 1st February 2025.
For any concerns regarding existing orders, warranties, or other post-purchase matters, please contact customer service at factcool-en@factcool.com. They will guide you through the available options and processes.
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| Standard Delivery | As Factcool Europe is ceasing sales, delivery information is no longer applicable for new purchases. For existing orders or queries, please contact customer service directly. |
| Free Delivery | Orders over £75 |
| Click & Collect | Not available |
| Returns Policy | Customers needing to return or complain about goods should follow the instructions provided in the 'Rückgabe' (Returns) section on the Factcool Europe website. All queries should be directed to factcool-en@factcool.com. |
| Student Discount | Not available |
| NHS Discount | Not available |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, PayPal |
Last updated: November 2026
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Customer Service Email
factcool-en@factcool.com