In pictures: Retail Week Awards 2026 winners gallery
At the Retail Week Awards 2026, the industry came together to celebrate its best and brightest at a black-tie event hosted by presenter and musician Myleene Klass.
Klass
Klass offers stylish, affordable, and well-fitting ladies' clothing, from everyday essentials to occasion wear, available online and in over 150 UK stores.
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Free Delivery on Orders Over £503 OffersStudentNHSFree over £30
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About Klass
Klass is a proud family-owned UK ladies’ clothing brand with roots in the northwest of England, established in 1988. For over 36 years, Klass has been dedicated to designing and manufacturing stylish, affordable, and well-fitting women's fashion. Their commitment to quality and excellent customer service has earned them a strong reputation, reflected in their impressive TrustPilot ratings.
Discover the Klass Collection
Explore a fantastic range of ladies' clothing curated with easy fashion in mind. The Klass collection includes everything from new arrivals that keep your outfits on-trend to staple tops, trousers, dresses, skirts, coats, and jackets that complete any capsule wardrobe. Whether you're looking for casual wear, sophisticated evening looks, or gorgeous wedding guest dresses, Klass offers adaptable styles for all ages and occasions. They also feature the Anna Rose collection for those who appreciate classic, timeless pieces, all available in sizes 10 to 22.
Quality and Wearability
Every piece from Klass is designed for comfort and wearability, ensuring you look and feel great. The team takes pride in delivering top-quality garments alongside a seamless shopping experience, whether you choose to browse online or visit one of their numerous stores or concessions across the UK and Republic of Ireland.
Your Shopping Experience with Klass
Shopping at Klass is made convenient with options like free standard UK delivery on orders over £30. They also offer a straightforward returns policy, with free returns available to any of their physical stores. Customers can benefit from the exclusive Klass VIP Card scheme, earning points and receiving special discounts. Furthermore, Klass supports its community by offering dedicated discounts for students, NHS workers, and military personnel, making stylish fashion accessible to more women.
Klass was founded in 1988 and is headquartered in Northwest England, United Kingdom. It is part of Eleganze Limited, with Over 150 locations.
News & Updates
View allDiscounts & Loyalty
Student Discount
Klass often provides student discounts. Students can verify their status through UNiDAYS or SheerID to check eligibility for exclusive savings.
NHS Discount
Klass offers a 15% NHS discount.
Military / Blue Light Discount
Klass may honor military members with special discounts. Active duty, veterans, and military families can verify through ID.me to check eligibility.
Loyalty Programme
Klass VIP Card scheme
Members can earn £50 worth of points by registering their card within 7 days. Benefits include members-only competitions, special discounts, and collecting 1 point for every £2 spent. Reward vouchers are received four times a year.
Shipping & Returns
Free delivery over £30International Shipping
UK delivery available. Click and collect at 150+ stores.
Returns Policy
28-day returns on unworn items with tags attached.
Company Information
Founded
1988
Headquarters
Northwest England, United Kingdom
Number of Stores
Over 150
Parent Company
Eleganze Limited
Payment Methods
Visa
Mastercard
PayPal
Frequently Asked Questions
What is Klass's delivery policy?
Klass offers free standard UK delivery on all orders £30 and over. For orders under £30, standard UK delivery is £3.99 for Royal Mail Tracked 48 or £4.99 for Tracked 24. Deliveries to Ireland are charged at £14.99 and arrive within 7 working days.
How do I return an item to Klass?
You can return an unwanted item in its original condition within 28 days of despatch. Returns to our warehouse are charged £2.50, which is deducted from your refund. Alternatively, returns to any Klass store are free of charge. Faulty or incorrect items are exempt from the return fee.
What kind of clothing does Klass offer?
Klass specialises in stylish, affordable, and well-fitting ladies' clothing in sizes 10 to 22. Their range includes dresses, tops, blouses, coats, jackets, skirts, trousers, and co-ords for various occasions, from casual to evening wear. They also stock the Anna Rose collection for classic styles.
How can I contact Klass customer service?
You can contact Klass customer service by phone at +441706868002, via live chat, or by completing their online contact form. Their customer service team is available Monday - Friday, 9am - 5pm.
Does Klass have a loyalty programme?
Yes, Klass operates the 'Klass VIP Card scheme'. Members can earn £50 worth of points by registering their card within 7 days, collect 1 point for every £2 spent, and receive reward vouchers four times a year, along with members-only competitions and special discounts.
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Klass have 3 offers available right now saving up to 50%.
Student discount
Klass often provides student discounts. Students can verify their status through UNiDAYS or SheerID to check eligibility for exclusive savings.
NHS discount
Klass offers a 15% NHS discount.
Military & Blue Light discount
Klass may honor military members with special discounts. Active duty, veterans, and military families can verify through ID.me to check eligibility.
Free delivery
Get free delivery on orders over £30 at Klass.
Join Klass VIP Card scheme
Members can earn £50 worth of points by registering their card within 7 days. Benefits include members-only competitions, special discounts, and collecting 1 point for every £2 spent. Reward vouchers are received four times a year.
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Klass Quick Facts
| Standard Delivery | UK delivery available. Click and collect at 150+ stores. |
| Free Delivery | Orders over £30 |
| Click & Collect | Not available |
| Returns Policy | 28-day returns on unworn items with tags attached. |
| Student Discount | Klass often provides student discounts. Students can verify their status through UNiDAYS or SheerID to check eligibility for exclusive savings. |
| NHS Discount | Klass offers a 15% NHS discount. |
| Military Discount | Klass may honor military members with special discounts. Active duty, veterans, and military families can verify through ID.me to check eligibility. |
| International Shipping | Available |
| Payment Methods | Visa, Mastercard, PayPal |
| Founded | 1988 |
| Headquarters | Northwest England, United Kingdom |
Last updated: February 2026
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Contact Information
Customer Service
+441706868002Customer Service Email
info@klass.co.ukCustomer Service Hours
Monday - Friday (9am - 5pm)