Highland Broadband
Highland Broadband delivers cutting-edge full-fibre broadband to rural and semi-rural communities across the UK, ensuring reliable, ultra-fast internet connections for homes and businesses.
Current Offers
No offers available right now from Highland Broadband.
Shop at Highland BroadbandVoucher Codes
No voucher codes available right now for Highland Broadband.
Shop at Highland BroadbandAbout Highland Broadband
Established in 2015, Highland Broadband is a leading UK telecommunications company headquartered in Edinburgh. As part of the LBN (Lothian Broadband Networks) group, they specialise in deploying and managing advanced full-fibre broadband networks, primarily serving rural and semi-rural regions across the United Kingdom. Their mission is to deliver unparalleled internet speeds and reliability, transforming digital access for communities that have historically been underserved by traditional broadband providers.
Experience Next-Generation Connectivity
Full-Fibre Advantage
Unlike older broadband technologies that rely on copper cables for the 'last mile', Highland Broadband brings fibre optic cables directly to your premises. This 'Fibre-to-the-Premises' (FTTP) approach ensures significantly faster speeds, greater stability, and lower latency. This means a superior experience for everything from 4K streaming and large file downloads to seamless video conferencing and competitive online gaming. Discover the true potential of your internet connection with their cutting-edge network.
Tailored Broadband Packages
Highland Broadband offers a variety of broadband packages designed to meet diverse needs, whether for a busy household, a small business, or a dedicated gamer. Each package guarantees robust performance, ensuring you have the bandwidth required for multiple devices and demanding online activities. Explore their options to find the perfect high-speed internet solution for your home or business in the UK.
Customer-Centric Service & Value
Customer satisfaction is at the heart of Highland Broadband's operations. Their dedicated UK-based customer service team is available to assist with any queries or support needs, ensuring a smooth and hassle-free experience. Beyond exceptional service, they offer valuable incentives such as a "Refer a Friend" scheme, rewarding both existing and new customers. Additionally, Highland Broadband proudly provides an exclusive NHS discount through Blue Light Discounts, demonstrating their commitment to supporting key workers. Choose Highland Broadband for reliable connectivity and outstanding value.
Highland Broadband was founded in 2015 and is headquartered in Edinburgh, United Kingdom. It is part of LBN (Lothian Broadband Networks), with None locations.
Discounts & Loyalty
NHS Discount
Highland Broadband offers an NHS discount via Blue Light Discounts.
Loyalty Programme
Refer a Friend
Both the referrer and the referred customer receive rewards once the new customer's connection is live and passes a 28-day cooling-off period. There is no limit to the number of referrals.
Shipping & Returns
Highland Broadband provides full-fibre installation services. Once you sign up, a team will arrange a convenient time for installation to get your home or business connected to their ultra-fast network.
Returns Policy
Customers can typically cancel their service within a cooling-off period after signing up. For specific details on cancellation terms and conditions, please contact Highland Broadband customer service directly.
Company Information
Founded
2015
Headquarters
Edinburgh, United Kingdom
Number of Stores
None
Parent Company
LBN (Lothian Broadband Networks)
Payment Methods
Frequently Asked Questions
How can I check if Highland Broadband is available in my area?
To check service availability, please visit the Highland Broadband website and use their postcode checker, or contact their customer service team directly.
What are Highland Broadband's customer service hours?
Their customer service team is available Monday to Friday, from 9 am to 6 pm. Emergency service is also available outside these hours.
Does Highland Broadband offer any discounts?
Yes, Highland Broadband offers an exclusive NHS discount via Blue Light Discounts. They also run a "Refer a Friend" scheme where both parties receive rewards.
How does the 'Refer a Friend' scheme work?
When you refer a friend who then signs up for Highland Broadband service, both you and your friend will receive rewards once their connection is live and passes a 28-day cooling-off period. There's no limit to how many friends you can refer.
What is Highland Broadband's cancellation policy?
Customers typically have a cooling-off period after signing up during which they can cancel their service. For detailed terms and conditions regarding cancellations, it is best to contact Highland Broadband's customer service team.
No reviews yet for Highland Broadband
Be the first to write a review2 Ways to Save at Highland Broadband in 2026
NHS discount
Highland Broadband offers an NHS discount via Blue Light Discounts.
Join Refer a Friend
Both the referrer and the referred customer receive rewards once the new customer's connection is live and passes a 28-day cooling-off period. There is no limit to the number of referrals.
Saving tips verified by The Virtual Mall, the UK's original online shopping destination since 1999.
Highland Broadband Quick Facts
| Standard Delivery | Highland Broadband provides full-fibre installation services. Once you sign up, a team will arrange a convenient time for installation to get your home or business connected to their ultra-fast network. |
| Free Delivery | Not available |
| Click & Collect | Not available |
| Returns Policy | Customers can typically cancel their service within a cooling-off period after signing up. For specific details on cancellation terms and conditions, please contact Highland Broadband customer service directly. |
| Student Discount | Not available |
| NHS Discount | Highland Broadband offers an NHS discount via Blue Light Discounts. |
| Military Discount | Not available |
| International Shipping | Not available |
| Payment Methods | Visa, Mastercard, Direct Debit |
| Founded | 2015 |
| Headquarters | Edinburgh, United Kingdom |
Last verified: February 2026
Opens in a new tab
Customer Reviews
Be the first to review
Contact Information
Customer Service
0330 236 9900Customer Service Email
complaints@highlandbroadband.comCustomer Service Hours
9 am - 6 pm, Monday to Friday. Emergency service is available outside these times.
Similar Shops
XLN Telecom
XLN Telecom provides essential business telecoms services, including broadband, mobile, phone systems, and card payment solutions, tailored specifically for UK small businesses.
Vodafone
Vodafone UK offers the latest smartphones, SIM-only deals, and award-winning broadband on their best-ever 5G network, ensuring you stay connected with great value and exclusive offers.
1pBroadband.com
1pBroadband.com offers great value fibre and full-fibre broadband services across the UK, featuring cheap calls, a free premium router, and guaranteed no in-contract price rises.
Superalink
Superalink offers super hassle-free & affordable eSIMs for seamless global connectivity, helping travellers stay connected without worrying about roaming data.
Rebel Internet
Rebel Internet provides fast, reliable full-fibre broadband, Wi-Fi, and home phone services across the UK, challenging traditional providers with fair pricing and premium customer service.